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A
Rating: 5 out of 5
Nothing to report, quite the contrary
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 397 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
So happy with my purchase
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A
Rating: 1 out of 5
I've been waiting for the .... device for over 2 weeks now and you haven't been able to give me any precise news.
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Response from tompress.com
Hello, you can track your package at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547679880fr Best regards.
A
Rating: 5 out of 5
My only complaint is the huge discrepancy between the advertised delivery time and the actual delivery time (15 days), but above all the lack of communication on the significant extension of this time (a little information by e-mail would have been appreciated)! On the other hand, I was surprised by the speed of the reply by telephone and I appreciated the delivery by post (public service in the countryside).
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A
Rating: 5 out of 5
Very serious store and always ready to listen, the quality of your products is excellent.
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A
Rating: 5 out of 5
all very well
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V
Rating: 2 out of 5
I have not yet received any goods! I ordered and paid 15 days ago, so I can only give one star for the delivery. Likewise for the goods, as I have no goods. Communication with customer service in German is difficult.
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Response from tompress.com
Hello, your parcel has left, tracking is available at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=CB547896297FR Cordially.
A
Rating: 5 out of 5
Just what I needed
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A
Rating: 5 out of 5
Everything went very well, just like last time.
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A
Rating: 5 out of 5
professional organization and follow-up
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A
Rating: 1 out of 5
Still no order as of today's date 26/11/2020
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Response from tompress.com
Hello, your parcel has been shipped and you can track it here: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547983209fr Best regards.
A
Rating: 2 out of 5
After having placed an order on the site of fresh products (casings) and believing (naively) the BIG WRITE promising a delivery in 48h+24h. Result, order on 6/11 shipped on 12/11 only 6 days later (Thursday to Tuesday) arrived 13 days after order 19/11, lost at the parcel center in Marseille. The after-sales service was EXECRABLE, telling me to read the conditions of sale. 95% of shipments arrive within 4 days.
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Response from tompress.com
Hello, You ordered on Friday late afternoon, so it was dispatched the next working day: Monday. According to the tracking system, your order was delivered on Thursday. If you wish, you can choose 24-hour delivery via Chronopost or France Express. Best regards.
A
Rating: 5 out of 5
Very good. Item conforms to specifications and delivery is fast.
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A
Rating: 5 out of 5
Fast delivery. A little expensive given its mechanical simplicity.
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A
Rating: 5 out of 5
product delivered on a damaged pallet but the packaging was intact and the goods impeccable. R.A.S
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A
Rating: 4 out of 5
Maybe you should change the delivery method because the post office is always late.
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A
Rating: 5 out of 5
Very good service nothing to say just good
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C
Rating: 5 out of 5
My purchase arrived quickly and in excellent condition.
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A
Rating: 5 out of 5
No complaints. All is well. I recommend it often.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
very good service, fast delivery, very well packaged goods. i tested the mincer with meats, even nervous, it goes, great.
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A
Rating: 4 out of 5
Vinaigrier super but... but ... the cork really needs to be reviewed. It was leaking after about 6 hours, which stained the small base and the cupboard where it was placed. DIY with a champagne cork that holds. Asked 3 euros more, but with a quality cork.
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A
Rating: 4 out of 5
The invoice details were not correct on the parcel. So at customs clearance I had to pay VAT on 643 instead of the 243 on my invoice. So I had a lot of extra costs that shouldn't have happened.
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Response from tompress.com
Hello, the copy of the invoice is 213.69 before tax. Please do not hesitate to contact our customer service for further information. Best regards.
A
Rating: 5 out of 5
Perfect, fast.
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A
Rating: 5 out of 5
As ordered
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A
Rating: 4 out of 5
fast, well-packaged delivery
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A
Rating: 5 out of 5
fast and efficient. order validated after confirming product compatibility with the seller by telephone.
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A
Rating: 5 out of 5
Impeccable service Top equipment Very satisfied with this order
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A
Rating: 5 out of 5
to better indicate the contents of the box, you really have to dig to the bottom.
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A
Rating: 5 out of 5
as described. Delivery times respected; fragile items well packaged. Perfect!
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A
Rating: 5 out of 5
the parcel arrived very well packed
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A
Rating: 5 out of 5
Item conforms to specifications and is well packaged, fast delivery.
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A
Rating: 5 out of 5
Congratulations on your international presence and your catalog, which showcases local products. It's a shame you're so far away.
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A
Rating: 5 out of 5
Given the range of your products and your service, I would certainly be a customer of yours. now some of your products are a little more expensive. see you soon.
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A
Rating: 5 out of 5
well
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A
Rating: 5 out of 5
A very professional welcome, thanks to the switchboard staff.
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A
Rating: 4 out of 5
Fast delivery.
Product conforms
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Product conforms
A
Rating: 5 out of 5
I know the quality of your products because I've been a customer for several years.
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 4 out of 5
Satisfactory
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