The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Hello. This little red saucepan works wonders in my kitchen. Small but so useful, especially for reheating small quantities of food. It washes up quickly and doesn't take up any space in my cupboard. I am delighted with my order. Sincerely
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery with no unpleasant surprises
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Acheteur Vérifié
Rating: 5 out of 5
I recommend the site
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Acheteur Vérifié
Rating: 5 out of 5
This time everything went well, a salesman was supposed to call me back but didn't, but it didn't matter because the product was quickly in stock and therefore very fast delivery, this time the post office didn't bug me.
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Acheteur Vérifié
Rating: 5 out of 5
See you soon.
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Acheteur Vérifié
Rating: 5 out of 5
all the purchases were very good too bad I found that the explanation for the juice extractor was too quick and not thorough enough.
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Rating: 5 out of 5
Everything meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
I recommend this product
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Rating: 5 out of 5
I've been ordering from tompress for a few years now, and they're real professionals.
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Acheteur Vérifié
Rating: 5 out of 5
everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
The product was delivered with great care, very protective packaging. Using the dehydrator is easy and efficient! I highly recommend it, even if I regret the very long delay between order and delivery!
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Acheteur Vérifié
Rating: 5 out of 5
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, responsive and reliable customer service
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Rating: 5 out of 5
Super degreaser! And it's real, not like all those so-called miracle products you see in TV ads!...
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Acheteur Vérifié
Rating: 4 out of 5
delivery as expected and material corresponding to my expectations.
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Rating: 5 out of 5
A real bible on the subject, an invaluable guide to the dehydration of foodstuffs, a beautiful book that is really well explained.
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Rating: 5 out of 5
very fast
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Acheteur Vérifié
Rating: 5 out of 5
the knives on the cabbage mandolin are wavy, which slows down the return movement; my very old mandolin has flat knives, but that's a detail,
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Rating: 5 out of 5
Very good.
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Rating: 5 out of 5
Fast, efficient, immediately changed the relay point, closed because of the covid Bravo for your responsiveness!
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Rating: 5 out of 5
minor disappointment with order tracking, where I had to phone to find out the status of my order, but the staff was very responsive to my requests and the service provided was excellent.
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Acheteur Vérifié
Rating: 2 out of 5
Ordered on 02/11/2020 and paid, received on 16/11/2020. Time far too long for the ferments to have retained their optimal power! I did not receive a reply to an e-mail pointing this out. After contacting Tf, the operator told me that they would keep for another six months anyway (I doubt it very much).
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Response from tompress.com
Hello, Your parcel tracking request was received on 12/11 and answered the same day. Yours faithfully
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Acheteur Vérifié
Rating: 5 out of 5
ce n ' est pas notre première commande c ' est ok
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Acheteur Vérifié
Rating: 5 out of 5
Perfect product, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Perfect!
Several orders and always impeccable! A damaged parcel on the order, the after-sales service resolved the problem in 4 hours.
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Acheteur Vérifié
Rating: 5 out of 5
I am always satisfied with Tom Press products and the availability of its staff.
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Acheteur Vérifié
Rating: 5 out of 5
Serious and reliable site The products offered are of high quality. I recommend
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Rating: 5 out of 5
good trading ++++++
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Acheteur Vérifié
Rating: 4 out of 5
good quality, but order processing too slow
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Rating: 5 out of 5
VERY GOOD I RECOMMEND THIS SITE
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Rating: 5 out of 5
Very good site. Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
Quick and efficient
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Acheteur Vérifié
Rating: 5 out of 5
Just the delivery time, which did not correspond to the forecast. Very good telephone reception, the products correspond to our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
Wrapping glasses in transparent plastic is very practical for checking for breakage, and saves the deliveryman time.
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Rating: 5 out of 5
Satisfied as always.
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Rating: 4 out of 5
very responsive telephone service+++++++++
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Rating: 2 out of 5
Impossible to use the device.Aicin instruction manual . Please send me a video tuto: odilesv&gmail.com !
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Response from tompress.com
Hello, it's done! I hope you'll update your satisfaction by changing your rating. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
Everything is OK and I order from a French company in the South West of France. Very good too.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, Before sending your satisfaction survey, it would be better to know if the order has been delivered. In fact, since I placed the order on November 4, I've had no news from you or from the delivery tracking system.
I can assure you that I am very disappointed. Sincerely
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Response from tompress.com
Hello, La Poste has just returned the parcel to us on the grounds that it was not collected within 10 days. Please contact our customer service department on 05 63 71 44 99 with code 25798. Best regards.
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