The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I am forced into a low review because since the purchase I have not heard back and the goods have not arrived, yet.
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Response from tompress.com
Good morning, we proceeded to open a complaint with the courier company as soon as you reported the mishap to us. We will do our best to resolve the problem. We are at your disposal. CUSTOMER SERVICE TOMPRESS ITALIA
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Acheteur Vérifié
Rating: 2 out of 5
3 months late and no commercial gesture
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Acheteur Vérifié
Rating: 4 out of 5
Delay too long
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Acheteur Vérifié
Rating: 5 out of 5
Quality product, fast delivery, a plus!
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Acheteur Vérifié
Rating: 5 out of 5
Very good easy care
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. The cone of the corer loosened after the 2nd use, but Tom Press quickly replaced it in the after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
excellent service fast efficient and dynamic already made several orders and always nothing to say if I would not be happy I assure you that you would be informed.
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Acheteur Vérifié
Rating: 5 out of 5
Delivered on time. A broken jar in the middle of the parcel, which was otherwise unmarked. I recommend
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Response from tompress.com
Hello, I apologize for this inconvenience and will pass it on to our after-sales service. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Carrier really not serious
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery bravo
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
Fast efficient quality article
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Acheteur Vérifié
Rating: 5 out of 5
fine
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Acheteur Vérifié
Rating: 5 out of 5
Very good online store, very fast and nothing to say about the prices.
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Acheteur Vérifié
Rating: 4 out of 5
Product complies with the description, the cooking times indicated seem low in use.
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
fast and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
Order as expected, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
I am not satisfied with the quality because when they come out of the dishwasher they remain tanned. The food in the pan sticks. I am disappointed with my purchase. Y.Portier.
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Acheteur Vérifié
Rating: 5 out of 5
BQON SERVICE
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Acheteur Vérifié
Rating: 4 out of 5
overall,well
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Acheteur Vérifié
Rating: 5 out of 5
second purchase of the same product: lardons for large spit, what to say.......................??????????????????: NOTHING: all is ok I would come back for other purchases
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Acheteur Vérifié
Rating: 5 out of 5
Very good quality product very well packaged with care I recommend tompress
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Acheteur Vérifié
Rating: 2 out of 5
6 months for delivery !!!! A very late birthday present.
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Response from tompress.com
Hello, We apologize for the disruption to our supplies at this time of year. Kind regards.
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery, well packaged. Good quality material.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms and received quickly
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Acheteur Vérifié
Rating: 5 out of 5
always satisfied when I order. the garlic is too good.
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Acheteur Vérifié
Rating: 5 out of 5
free shipping costs too high
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Very efficient customer service
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Acheteur Vérifié
Rating: 4 out of 5
Impeccable tool (I've used it to make chestnut jam), just needs a little instruction; it's not complicated though, but often a few tips come in handy!
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Acheteur Vérifié
Rating: 5 out of 5
pros...
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Acheteur Vérifié
Rating: 2 out of 5
Ordered in April and received in October! No compensation How can I be satisfied?
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Response from tompress.com
Hello, We apologize for the exceptional situation. However, I would like to point out that we have taken care of the second shipment for your order. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied6
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Acheteur Vérifié
Rating: 4 out of 5
Parcel on its way for 10 days.
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Acheteur Vérifié
Rating: 4 out of 5
Good service nothing to report
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