The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
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Response from tompress.com
read the GTC Madame". In the General Terms and Conditions
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Acheteur Vérifié
Rating: 5 out of 5
Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say .... well-organized company with great service
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Acheteur Vérifié
Rating: 5 out of 5
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
Fast Compliant products ordered
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Acheteur Vérifié
Rating: 4 out of 5
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent customer service and high-quality products.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, very well packaged goods, good quality pottery
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
Top product as described and super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, fast shave
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Acheteur Vérifié
Rating: 5 out of 5
R-A-S
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Acheteur Vérifié
Rating: 5 out of 5
first order from you, more to come.
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Acheteur Vérifié
Rating: 1 out of 5
For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.
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Response from tompress.com
Hello, the parcel was indeed misdirected, the claim is in progress under the reference 35956675. Yours sincerely
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Acheteur Vérifié
Rating: 2 out of 5
Order received with breakage and I have not been reimbursed for the breakage that was caused.
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Response from tompress.com
Hello, The refund was made this morning. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, impeccable as we say!
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Efficient product, at least for tomatoes, but we had to adapt the fixing and the crank leaks, so we'll have to add a gasket.
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Perfectly fitting vinegar tap, delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
Very well packaged, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
deadline and price nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
On the whole, everything went very smoothly from order to delivery. One small point of improvement concerned the packaging of the Electric Fruit and Tomato Press n°5. Some of the accessories were not sufficiently packed, and with transport marks and a few small dents were visible (probably due to transport and the shock between the large motor and the accessories).
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Acheteur Vérifié
Rating: 5 out of 5
just what I wanted! Great quality!
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Acheteur Vérifié
Rating: 5 out of 5
no comment
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Acheteur Vérifié
Rating: 5 out of 5
Excellent products, competitive prices and careful delivery.
I recommend and I will order again.
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Acheteur Vérifié
Rating: 5 out of 5
good product.
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Acheteur Vérifié
Rating: 5 out of 5
Fine
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Acheteur Vérifié
Rating: 5 out of 5
I have ordered several times and have never been disappointed. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect (like the joints) A little petty the 1
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
RAS , super , bon produit , livraison rapide
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Acheteur Vérifié
Rating: 2 out of 5
The diameter of the grid does not match is not 10mm . I should be delivered within 48 hours which was not the case.
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Acheteur Vérifié
Rating: 5 out of 5
Very nice item, Ultra fast delivery, and super nice and very professional phone service, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
Thank you, I received my order and I'm very happy with it. Your telephone greeting gave me more information and confidence in your site. Have a nice day
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Acheteur vérifié
Rating: 5 out of 5
Super!!!
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Acheteur Vérifié
Rating: 4 out of 5
WELL
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Acheteur Vérifié
Rating: 4 out of 5
Very friendly customer service: due to a supply problem, understandable during the Covid, the product arrived a few months after the order on the site. Customer service waited until we were back from vacation to initiate delivery.
The product itself: I had to screw back the latch, which was badly positioned to close the door, and straighten one of the hinges.
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