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A
Rating: 4 out of 5
not yet used the products.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 4 and 5 stars
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Rating: 4 out of 5
package mishandled, some parts bent
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A
Rating: 5 out of 5
Everything is very good and fast in delivery. Perfect packaging
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Item conforms to my expectations. Received within a short time
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A
Rating: 5 out of 5
The site is easy to use (even on the phone), responsive and provides a clear overview of order status. Perfect!
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A
Rating: 5 out of 5
Very responsive, goods shipped within the day.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast and professional service I recommend
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A
Rating: 5 out of 5
Perfect, one tiny problem, a bag of flour spilled into the packaging, fortunately the packaging was of good quality and I recovered everything. I stay and recommend TOMPRESS.
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A
Rating: 5 out of 5
Very satisfied with the reception, everything went as promised.
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A
Rating: 5 out of 5
Very nice discovery... too bad it didn't come with your TOM PRESS Magazine dedicated to dehydration... published in 2019...
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Order placed on 28.08.2020 and received on 01.09.2020 in good condition and as requested. RAS
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A
Rating: 5 out of 5
Trustworthy site, wide range of choices and efficient delivery
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A
Rating: 5 out of 5
impeccable super fast delivery
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A
Rating: 5 out of 5
Product quality, delivery reliability
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I recommend
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A
Rating: 4 out of 5
We had a delay on the delivery following a restocking, if I had not phoned I would not have known. It would be appropriate to send an email or letter to warn of the delay in delivery, I think .....
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A
Rating: 4 out of 5
Fast delivery not yet tested
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A
Rating: 5 out of 5
I really appreciated the seriousness with which the breakage of the first shipment was handled, and I thank you very much for that. I recommend your site to friends and family, and I will continue to call on you for my next purchases.
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A
Rating: 4 out of 5
Screw caps do not conform
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Response from tompress.com
As soon as you feel resistance, stop immediately, otherwise you risk crushing the lugs. Best regards.
A
Rating: 1 out of 5
sorry but I still haven't received my order!
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Response from tompress.com
Hello, I see that the parcel was delivered yesterday. Best regards.
A
Rating: 4 out of 5
it's a pity that the item ordered was out of stock and that the fact was not mentioned when the order was placed. This year's jams will be paraffin-free.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
The order was delivered very quickly. I am very pleased with the service provided by Tom Presse.
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A
Rating: 5 out of 5
Package delivered on time in good condition. Not yet used
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A
Rating: 4 out of 5
Very pleased
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A
Rating: 5 out of 5
the equipment ordered was not in stock and during a telephone conversation, an almost identical sterilizer (without timer) was recommended and delivered to me. Another positive point is that the credit card is only debited when the delivery leaves.
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A
Rating: 2 out of 5
Order tracking is poor...
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very nice frames, good quality, fast delivery. Top!
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A
Rating: 5 out of 5
Fast and best overall price found. Pleasantly surprised by the speed of delivery in 4 days, compared to 3 weeks announced on the site.
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A
Rating: 5 out of 5
Only one fault: you were missing an item, after a month of waiting, I phoned, I thought the covid was involved, but no! only a small item was missing and no notice from you to change this order so for me your delivery time is to review! do not hesitate to contact your customers, it's not difficult by mail you manage well to send your ne
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A
Rating: 5 out of 5
Very good, fast delivery, quality products.
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A
Rating: 5 out of 5
Perfect, very happy with my purchases.
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A
Rating: 4 out of 5
geodis didn't let us know it was coming...strange oversight! but luckily, I was there....
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A
Rating: 4 out of 5
Super
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