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A
Rating: 5 out of 5
product as described and fast service. i recommend.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
The desired product was not in stock, but the substitute is correct. Thanks to the saleswoman for her competence and kindness.
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A
Rating: 2 out of 5
I paid for delivery in 24h and was delivered in 4 days... I would like a refund for the delivery.
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Response from tompress.com
Hello, I can see that Chronopost has sent you a text message about a delay. I am opening a complaint with their services. Please let us know within 24 to 48 hours so that we can take the necessary steps. Best regards.
A
Rating: 5 out of 5
All is ok
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A
Rating: 4 out of 5
No information on delivery. I had to call to find out that one of the products was out of stock and that delivery was not scheduled until early January. Miracle, 3 days later I received my entire order.
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A
Rating: 5 out of 5
Fast delivery Good quality parts, as described. Only drawback: delivery charges a bit high. Thank you.
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A
Rating: 5 out of 5
Quick order processing. Direct call for further information, with an involved and very pleasant hostess. Fast delivery and quality products.
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A
Rating: 5 out of 5
Everything is perfect... Very serious house... See you next time and thank you...
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A
Rating: 5 out of 5
Everything was in order and delivered on time.
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A
Rating: 5 out of 5
not easy to be free for delivery by geodis
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A
Rating: 5 out of 5
Perfect :)
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Hello, a product in the order is out of stock and not indicated on the site. As a result, I had to order in two instalments to receive the bulk of the order within a reasonable time, and pay the shipping costs for the product that was out of stock, which alone made up the rest of the order. For an order of about 250 in total...I would have liked a commercial gesture.
Sincerely Rémi
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Sincerely Rémi
A
Rating: 5 out of 5
very good device, easy to use, and thanks for the bags
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A
Rating: 5 out of 5
Very very good nothing to complain about
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A
Rating: 5 out of 5
Very happy with the product
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A
Rating: 5 out of 5
Nothing to report, everything ok Top
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A
Rating: 5 out of 5
Nice item, as expected
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A
Rating: 5 out of 5
Fast efficient arrived very well packed
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A
Rating: 5 out of 5
Everything is in order and well delivered.
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
As usual, order in perfect condition, compliant and fast.
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A
Rating: 5 out of 5
Fast delivery, goods are as described impeccable see you soon
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A
Rating: 5 out of 5
fine
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A
Rating: 4 out of 5
Nothing to say about tompress, but the delivery wasn't top-notch. The delivery didn't take place on the day it was supposed to because there was construction work going on in the street, so the next day I was absent and had to pick up my parcel at the post office.
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A
Rating: 4 out of 5
Rien a dire continue
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A
Rating: 5 out of 5
Excellent welcome and very responsive. The products are of high quality.
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A
Rating: 5 out of 5
very fast shipping thank you
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A
Rating: 5 out of 5
Simple order, on-time delivery, compliant item
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A
Rating: 5 out of 5
Delivery on time and quality products.
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A
Rating: 4 out of 5
Quality is always the order of the day
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A
Rating: 1 out of 5
Faulty machine.phoned to report the fault, accused of having unset the machine by correspondent tel.am distraught. impossible to pack my preparations for December 23.a faulty machine this happened but accuse new buyer of malfunction and verbally request payment shipping costs unacceptable cdlt Mr Martinez
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Response from tompress.com
Hello, during our discussions, we carried out the tests required to identify the problem. This procedure does not accuse you of anything, it is intended to help you immediately when possible. Following the tests, it appears that the machine must be returned to us. We have provided you with a pre-paid return slip from Tom Press, so you don't have to pay anything. Best regards.
A
Rating: 5 out of 5
Fast shipping Suitable packaging Perfect transaction
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A
Rating: 5 out of 5
We are very satisfied. Thank you
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
I needed some information about commissioning your equipment, and the person on the phone was very kind and helpful.
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A
Rating: 5 out of 5
Thank you....
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A
Rating: 5 out of 5
Always impeccable
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A
Rating: 5 out of 5
Fast delivery. Quality products.
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A
Rating: 5 out of 5
For the moment not yet offered....but speed and good tracking for delivery.
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