The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
To announce 48 to 72h delivery when I had to wait 9 days, I find that a little exaggerated.
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Response from tompress.com
Hello, Your order has been dispatched as soon as your item has been restocked. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Everything was perfect and the fish was well smoked.
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Acheteur Vérifié
Rating: 5 out of 5
order +delivery very fast bravo i will return
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Acheteur Vérifié
Rating: 5 out of 5
Many interesting, high-quality products and utensils at reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
The delivery person told the person who received the package, despite the red markings on the parcel, that it was not necessary to open it for inspection: The material was dented.
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Acheteur Vérifié
Rating: 5 out of 5
very good service delivery goods as per catalog nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
Very well in accordance with my request
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Acheteur Vérifié
Rating: 5 out of 5
no star for customer service not used for this order
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Acheteur Vérifié
Rating: 4 out of 5
I'm still waiting for the screws and the handle for the sideboard of my plancha, which I paid for 4 months ago and which was delivered incomplete. No further comments.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, well packaged and protected product
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Acheteur Vérifié
Rating: 5 out of 5
SMALL CONSUMER BUT NEVER DISAPPOINTED
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Verifizierter Käufer
Rating: 1 out of 5
A long time ago, I ordered a meat drying cabinet from Tompress. On the first delivery, the cabinet was damaged and the delivery company took it back. On the same day I sent the photos and notification to Tompress, asking when the next delivery would arrive. I received neither an e-mail nor a message. Information and customer service is the top priority in my company
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Response from tompress.com
Hello, sorry, we have actually resumed production of a closet, we should receive it by the end of the week. Once shipped, we will inform you about the departure and the link to track the package. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
Super I recommend the products are very good thank you
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Acheteur Vérifié
Rating: 4 out of 5
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
Big problem with chrono poste, delivery to a different relay point than desired.
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Acheteur Vérifié
Rating: 5 out of 5
Quality products, I've never been disappointed. For the first time I didn't receive the right order, but the top customer service made sure that everything was back in order very quickly.merci a toute l'équipe Tom presse.passer de bonnes fêtes de fin d'année
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Response from tompress.com
Hello, Thank you for your understanding. Once again, our apologies. Happy holidays to you too. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
NO PROBLEMS WITH CUSTOMER SERVICE. EVERYTHING IS OK
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Acheteur Vérifié
Rating: 4 out of 5
Fairly fast delivery (delayed by a day by the delivery driver for reasons for which they are responsible), parcel intact, equipment as expected despite a slightly complicated programming system.
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Acheteur Vérifié
Rating: 5 out of 5
Fast and professional
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Acheteur Vérifié
Rating: 5 out of 5
Customer service attentive to any queries about the instruments sold, fast and careful delivery: everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Just as I expected. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
Top service for express delivery, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
Hello, nothing to complain about, perfect
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Acheteur Vérifié
Rating: 1 out of 5
Still not received
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Response from tompress.com
Hello, We have opened a claim with the carrier in order to know the details of its routing. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery, perfect product
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say other than perfect 48-hour delivery and the merchandise ordered is exactly what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied with the pan, bread baked to perfection
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Acheteur Vérifié
Rating: 5 out of 5
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
the only small problem is that we had given the code to be delivered directly to our home and the deliveryman entrusted the parcel to the janitor who was on duty that Saturday.
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Acheteur Vérifié
Rating: 5 out of 5
Super
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Acheteur Vérifié
Rating: 5 out of 5
Product as described, practical to use; in a word, perfect ...
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Acheteur Vérifié
Rating: 4 out of 5
Good evening You tell us to check the parcel before signing but La Poste is not a carrier and there is nothing in the agreement to say that the customer can check before signing. Sincerely C Durfort
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Acheteur Vérifié
Rating: 5 out of 5
Fast, accurate, nothing to say thank you
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Acheteur Vérifié
Rating: 5 out of 5
machine corresponding to my needs (I've just cut up a beef weighing almost 400 kg, which means a lot of minced steaks and mince). the delivery was perfect on a well-packaged pallet and, as a bonus, a super-friendly driver. what a pleasure!
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, good value for money
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Acheteur Vérifié
Rating: 4 out of 5
Material well received and well packaged. Product conforms to what is stated on the site. Put into practice this weekend, very good for 20kg of sausage.
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Acheteur Vérifié
Rating: 5 out of 5
This toaster corresponds to my expectations and replaces my current toaster worn out by time and services. My note corresponds to a lack of a small protection at the level of the handle against heat. Otherwise, I recommend this product.
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Acheteur Vérifié
Rating: 5 out of 5
book received quickly and conformed to my expectations
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