Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/08/2019 à 09h17

Outstanding service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/08/2019 à 09h04

serious

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 19h52

very good company, serious, quality products and fast delivery. However, for a 2 euro swab, I paid 5 euros for postage. I would have been completely satisfied with free postage, knowing that I had already ordered other items several times previously.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/08/2019 à 19h44

Delivery by the post office was rather disappointing, the employee preferred to put a delivery notice in the letterbox, rather than trying to find out if anyone was at home.Delivery initially scheduled for Monday 05 August finally took place on Saturday 03 August........

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 17h17

NO PROBLEM THANK YOU

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 15h15

Very easy to order and pay online. Delivery time respected and order tracking very correct. I recommend this company.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 12/08/2019 à 14h43

Would be broken no replacement no compensation

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 11h29

I had a problem with the delivery. The after-sales service was very efficient and sent me back the damaged product as soon as possible.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 10h18

very fast delivery. thank you very much

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 09h54

As expected and as described

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 09h50

Very happy with Tom Press.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/08/2019 à 09h01

I'm very disappointed with the cookie cutters to make canapés for aperitif dinners. I have the impression of having a dinette that's really very good for children.

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Response from tompress.com Published on 13/08/2019

Hello, If these coin trays are not to your liking and you have not used them, you can request a withdrawal from our customer service department on 05.63.71.44.99. Best regards

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 12/08/2019 à 07h53

can do better

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Response from tompress.com Published on 13/08/2019

Hello Our customer service is at your disposal on 05.63.71.44.99 from Monday to Friday from 9am to 6pm. Please do not hesitate to contact them. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 07h27

Ordered exactly as I expected. Very good quality. Easy to assemble. Still to be tested....

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 07h25

perfect, quick and easy, thank you++++++++++

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/08/2019 à 07h08

I was not delivered on time, but everything worked out for the best.

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Response from tompress.com Published on 13/08/2019

Hello, your last order took more than 72 hours to be delivered by colissimo. We apologize for the inconvenience. Best regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 06h47

very good merguez seasoning I've ordered it several times now 10 out of 10

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/08/2019 à 06h44

Impeccable

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/08/2019 à 08h56

Everything is perfect the only problem is for the delivery of the jam jars the second last delivery 4 jars broken Last delivery 1 only So clear improvement The problem is related I think that there is no bubble wrap in the package Otherwise I repeat everything is perfect

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Response from tompress.com Published on 13/08/2019

Hello, on your penultimate delivery, following your call for the broken pots, you received a commercial gesture on the next order. Even if it's just a broken pot, please don't hesitate to contact us by phone on 05.63.71.44.99, so that we can make the necessary arrangements. Best regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/08/2019 à 09h35

As usual, everything is perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/08/2019 à 08h20

Good mill but seems a bit fragile

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 16h30

Delivery time and type of material perfectly matched my expectations.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 14h47

Satisfactory first order.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 14h19

Packages should perhaps be sturdier to avoid breakage, or stop using the post office for transport. They're savages who don't take notice....

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Response from tompress.com Published on 09/08/2019

Hello, We have taken into account your comment about the packaging and our after-sales service has sent you back some lids. We apologize for the inconvenience. Best regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 13h32

pleased with the purchase of a sterilizer

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 12h35

perfect package

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 08h07

no problem, as usual.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 07h35

Fast delivery. The product is as pictured. There is a defect in the tray (it doesn't fit properly with the body of the machine) but this doesn't really hinder the proper functioning of the épépineuse, which keeps its promises. Time-saving guaranteed

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Response from tompress.com Published on 09/08/2019

Hello, please contact our after-sales service on 05.63.71.44.99. Best regards

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/08/2019 à 06h45

Very good site The after-sales service is very friendly The glass articles are well packaged

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/08/2019 à 16h32

product order fast and efficient delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/08/2019 à 13h51

never disappointed only very good products

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Acheteur Vérifié

Rating: 1 out of 5

Published on 05/08/2019 à 20h47

it is 05/08/19 and my order is dated 23/07/19 . Your sales pitch IS 48H CRONOS. I am STILL not delivered. The merchandise I was supposed to store in the jars has expired (320 lost due to your fault). Your carrier GEODIS is not recommendable for your customers. I would like your management to contact me.SINON........... see you soon.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/08/2019 à 18h07

Colistier delivers without warning, while Internet tracking shows parcels on the way

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/08/2019 à 12h28

My first order could have been perfect, the parcel seemed to be in good condition, but inside the 600g can of rosin spilled all over the items. As I didn't make any reservations at the post office, I'm going to have to replace the soiled items that I can't clean. In future, for the rosin, remember to tape the cap of the bottle, which opens easily. Merc

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Response from tompress.com Published on 06/08/2019

Hello, if you have a problem with your delivery, you can contact us by phone at 05.63.71.44.99, our advisors are here to help you. Best regards

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 05/08/2019 à 11h40

Fast and efficient - super

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/08/2019 à 11h24

The products, ordered at around 1:30 p.m., were delivered the very next day, despite the company's location in the south of France.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/08/2019 à 10h53

Great

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/08/2019 à 10h20

unprofessional attitude, wrong price on catalog not assumed, no product in stock, lead time not specified when ordering, items indicated as being in stock when they are not. a pity to see such ways of conceiving commerce.

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Response from tompress.com Published on 01/01/1970

Hello, Our site is updated in real time. Available items are noted in stock".

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/08/2019 à 09h54

The handle is fragile, so be careful when raising the blade, as the notch will spread. Otherwise, it's OK.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/08/2019 à 09h08

Very good material

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