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A
Rating: 5 out of 5
Fast, clear response to inquiry. Good packaging, fast delivery, easy-to-use equipment. What more can you ask for?
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
don't change anything
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A
Rating: 5 out of 5
Scanpan is an excellent brand that lasts. A vast choice in your catalog. Fast, impeccable delivery
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A
Rating: 2 out of 5
The delivery scheduled for 48 hours was in fact postponed for 1 month. No notification was given during this time.
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Response from tompress.com
Hello, you have ordered an item that is out of stock. The delivery time was announced on the website and on your order confirmation. Shipment is also confirmed by e-mail, along with the tracking number and link. Best regards.
A
Rating: 5 out of 5
Very good products and very good telephone service.
Order with your eyes closed
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Order with your eyes closed
A
Rating: 5 out of 5
Perfect in every way. Fast delivery. Very pleasant reception. Perfect merchandise.
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A
Rating: 5 out of 5
Very good follow-up and fast too
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A
Rating: 2 out of 5
Delivery problem...delivered to my parents who didn't have the strength to check the granite plate...the deliveryman left quickly without helping my 74 year old parents to check it.
And in the end, the next day I went to pick up the coli...I saw a big bump on the side and indeed a broken plate, 150 lost, great.
Tompress doesn't control its transporter
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And in the end, the next day I went to pick up the coli...I saw a big bump on the side and indeed a broken plate, 150 lost, great.
Tompress doesn't control its transporter
Response from tompress.com
Hello, a file has been opened with our after-sales service. We are following the incident and will keep you informed. Best regards.
A
Rating: 5 out of 5
Good value for money and a beautiful catalog to boot: we'll be back.
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A
Rating: 4 out of 5
I'm missing one part: the bag locator clip, and there was a slight hitch in delivery compared with the appointment we had agreed on. The device is efficient.
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A
Rating: 5 out of 5
I am very satisfied with the food I ordered from tompress".
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Response from tompress.com
la qualité
A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Delivery time a little too long.
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A
Rating: 5 out of 5
super product as I imagined it
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A
Rating: 4 out of 5
nothing to complain about. Fast delivery
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A
Rating: 5 out of 5
despite my late order, customer service delivered on time
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A
Rating: 5 out of 5
satisfied with the product and speed of delivery
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A
Rating: 5 out of 5
RAS au top
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A
Rating: 5 out of 5
Items ordered on 21/11, delivered the next day (in Corsica) Who can beat that? A perfect site that some would do well to emulate. BRAVO
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A
Rating: 5 out of 5
very good service, staff available for advice and ultra-fast delivery. So far, nothing to complain about, to be seen with use.
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A
Rating: 5 out of 5
it's been a long time since I've ordered because of my state of health, but it's always top-notch, both in terms of delivery and merchandise.
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A
Rating: 5 out of 5
fast delivery, very good product corresponding well to the description
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A
Rating: 5 out of 5
superb products and faultless service. Thank you
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A
Rating: 5 out of 5
short
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A
Rating: 4 out of 5
Hello, several glass jars split when they are sterilized in a steam basket... Can this be avoided? What technique should I use to ensure that the seals do their job properly without the jars bursting? I can't recommend your products if this problem persists.... Thank you in advance for your reply.
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Response from tompress.com
Hello, You can put clean cloths between the jars to prevent them from colliding. I invite you to give it a try and don't hesitate to let us know what you think. Best regards.
A
Rating: 5 out of 5
Very good welcome and very good advice
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A
Rating: 4 out of 5
fine
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A
Rating: 4 out of 5
Product meets my expectations
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A
Rating: 5 out of 5
Item conforms to the description. delivery arrived on time plus the catalog of items that can be ordered on the site. truly impeccable service.
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A
Rating: 4 out of 5
very well
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A
Rating: 5 out of 5
Very serious e-tailer: delivery times respected. Fast delivery.
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A
Rating: 4 out of 5
Delivery date postponed to the next day, without notifying us by phone.
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A
Rating: 4 out of 5
Nothing to complain about.
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A
Rating: 5 out of 5
Nothing to say everything is perfect and great quality really very good
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A
Rating: 5 out of 5
Very well packed parcel. Everything arrived in very good condition.
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A
Rating: 1 out of 5
My order has still not arrived at my post office in Jemeppe sur sambre. Belgium. I can therefore not assess any quality. I hope it's just a delay "and that the parcel will arrive very soon".
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Response from tompress.com
Hello, the postal services are disrupted by the demonstrations and blockades and are doing their best, it seems that the delay is clearing up. Your parcel is available at the collection point. Best regards.
V
Rating: 1 out of 5
Goods broken, poor consultation with the service department. After 1 month I received a credit note for the broken goods. Return shipment of the complete delivery requested, but no communication. Any attempt to communicate by email is ignored.
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Response from tompress.com
Hello, we followed the defective products during transportation and followed the return and aurpsè claim of the carrier. What address are you using to send your email? Best regards
A
Rating: 5 out of 5
Very satisfied with this first order
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A
Rating: 4 out of 5
nothing to say, all that's left is to test the equipment over time.
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A
Rating: 5 out of 5
Tres bien ,ras
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