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A
Rating: 5 out of 5
Fast efficient very good quality product order
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
The product photo suggests that the envelope is of better quality, while the cork could be made of cork.
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Response from tompress.com
Hello, you can equip your carboy with a cork bung, you will find the compatible reference in the "Accessories" tab of the product sheet on our site. Best regards."
A
Rating: 5 out of 5
The delivery and order were very well done. I bought these little jars to make jam and preserve it, and they were airtight so I could keep them over time.
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A
Rating: 5 out of 5
PERFECT...
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A
Rating: 5 out of 5
Efficient, professional after-sales service. No complaints.
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C
Rating: 5 out of 5
Very good product very neat you can see that it is not an imported product but domestic fast in delivery and receiving the order all good
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A
Rating: 5 out of 5
very good product
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A
Rating: 4 out of 5
The delivery man is perfect, it's the GLS IT department that sends erroneous e-mails. You are told that the parcel will be delivered on Wednesday, but the driver only picks it up on Thursday (2 times). The mandolin meets my expectations.
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A
Rating: 4 out of 5
Good product as described
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A
Rating: 5 out of 5
Satisfied with my purchases, impeccable delivery.
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A
Rating: 1 out of 5
2 massive stainless steel plancha ordered, delivered in a single thin cardboard box, the result: totally damaged and scratched. i was told that i should have checked the parcel on delivery and therefore that the insurance doesn't work. thank you and well done tom press.
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Response from tompress.com
Hello, You have indeed neglected to check your parcel. We have made you a commercial proposal and you have refused it. Best regards.
A
Rating: 5 out of 5
very good
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C
Rating: 4 out of 5
I recommend the following modifications : 1) a hinged door at the outlet, to prevent splashing and loss of product 2) instead of the pestle a lid with hole and tube for inserting apples and to prevent splashing 3) an additional bar without crank for drill attachment. I can send photos.
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Response from tompress.com
Good morning, we very much welcome your suggestions. We kindly ask you to send the photos to the email address: [email protected] Sincerely.
A
Rating: 5 out of 5
always satisfied with Tompress services
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A
Rating: 5 out of 5
Everything was fine, only I received my parcel two weeks later because one of the items was out of stock and I didn't read about it anywhere (which may have been completely my fault). Maximum score.
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A
Rating: 4 out of 5
I've never been disappointed, and for pros, the customer service by phone is perfect. Keep it up and we'll do the same.
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A
Rating: 5 out of 5
Handy for baking baguettes. Needs to be well oiled (otherwise the bread sticks to the pan), but bakes well.
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A
Rating: 5 out of 5
Everything was perfect and as described in the product description. Nothing to complain about
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A
Rating: 5 out of 5
Product meets my expectations
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V
Rating: 2 out of 5
Very long delivery time No possibility to contact as everyone only spoke French
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A
Rating: 5 out of 5
Received promptly, in good condition and great for smoking fish fillets.
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A
Rating: 5 out of 5
Very good, practical product. Very good service.
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V
Rating: 4 out of 5
We are very satisfied with the products. The press is very easy for us to use and produces a very good result. We don't use this press primarily for tomatoes, but for all the berries to make jelly and juice.
We have already used it for tomatoes. Very good.
It is a bit more time-consuming than using an el
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We have already used it for tomatoes. Very good.
It is a bit more time-consuming than using an el
A
Rating: 5 out of 5
Good quality, compliant product. Very satisfied with first use.
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A
Rating: 5 out of 5
NOTHING TO SAY. I seriously recommend Tom Press".
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A
Rating: 5 out of 5
Everything was great. Thank you very much.
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A
Rating: 5 out of 5
no problem
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C
Rating: 5 out of 5
Item arrived on time. The product is of good quality and the seller reliable. I recommend it.
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A
Rating: 5 out of 5
Fast, careful delivery, very good casingsI recommend
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A
Rating: 5 out of 5
Satisfied, nothing to say.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
As I didn't have to contact customer service, I have nothing to say about it. (I can say, however, that on previous occasions, when I had inquiries, the people I spoke to were very available and welcoming).
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A
Rating: 4 out of 5
A big effort needs to be made on delivery times, which are nothing like those advertised.... On the other hand, credit cards and bank transfers are cashed at supersonic speed.
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Response from tompress.com
Hello, We understand your dissatisfaction, your order placed on Friday could not be shipped until the next business day on Monday, if we could have done faster believe us we would have. Best regards.
A
Rating: 4 out of 5
A housing is missing around the motor I touched the winding when fixing a housing The motor is out of order.
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C
Rating: 5 out of 5
Good product. quick delivery.
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A
Rating: 5 out of 5
very good site when you order the products are delivered in one go. All the products I've bought so far are of high quality. All in all, a very reliable site, I recommend it.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 4 out of 5
product ordered with the electric smoker, but this one did not contain any instructions, e-mail sent without any rest, a pity.
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Response from tompress.com
Hello, to which address did you send the e-mail? I couldn't find it. I also don't have an electric smoker ordered from us, only the sawdust patties. Best regards.
A
Rating: 5 out of 5
super enchanté, je fais de magnifiques conserves Merci.
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A
Rating: 5 out of 5
Excellent product
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