The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Basket of the damaged lady Jeanne and I have no one to take the steps I am disappointed the bottom is damaged and the disappointment does not hold I would like a gesture from you just to change the basket
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Patricia C.
Rating: 4 out of 5
following a purchase from 10/03/2025
Because I got two boxes of dented pasta.
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Pascal D.
Rating: 1 out of 5
following a purchase from 10/05/2025
Incomplete order The customer service deletes the problem but does not resolve it Total dissatisfaction
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Ciro C.
Rating: 1 out of 5
following a purchase from 09/05/2025
After 2 brief uses, 1 spring broke and the clamp wedge cracked.. Product too fragile for an Apple, it's incomprehensible to me..
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Nathalie L.
Rating: 1 out of 5
following a purchase from 13/04/2025
Perfect
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Ln C.
Rating: 4 out of 5
following a purchase from 01/05/2025
It's not your fault but the box was damaged so charcoal is a bit everywhere.
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Thierry B.
Rating: 1 out of 5
following a purchase from 04/12/2024
my order placed on 04/12/2024 ref:n°ylbkxbjwj has still not arrived? not happy at all! best regards
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Marlene B.
Rating: 4 out of 5
following a purchase from 10/04/2025
Ras
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Jean Loup L.
Rating: 4 out of 5
following a purchase from 28/04/2025
Product in accordance with my request
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Bruno T.
Rating: 1 out of 5
following a purchase from 16/04/2025
The bottle brush only managed to clean two bottles
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Serge D.
Rating: 2 out of 5
following a purchase from 10/04/2025
Upon receipt, the package was impeccable but there was a small dent on the tank, apparently the device had been packaged like that. Being in a hurry, I did not make a complaint but this is a bit unpleasant.
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David G.
Rating: 1 out of 5
following a purchase from 21/12/2024
Incredible order delays, four months to receive the equipment. Useless, I do not recommend.
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Jean-Francois U.
Rating: 2 out of 5
following a purchase from 02/04/2025
The packaging cardboard was so fragile that it opened in two during transport, luckily the wax blocks were put back in the rest of the cardboard by the carrier... Not very serious on the part of the seller who is economical with packaging!
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Anthony G.
Rating: 1 out of 5
following a purchase from 02/04/2025
I bought a flambadou for the barbecue and during my first use, all the paint chipped off and melted with the pork fat... I had to throw everything away and couldn't eat my ribeye.
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Pascal B.
Rating: 1 out of 5
following a purchase from 02/04/2025
awkward machine to use, grids work poorly, legs come off
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Caroline N.
Rating: 4 out of 5
following a purchase from 07/03/2025
Good contact
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Morgan P.
Rating: 1 out of 5
following a purchase from 28/03/2025
The ultrasonic anti-pigeon product does not work.
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Alain T.
Rating: 1 out of 5
following a purchase from 25/03/2025
Sorry, but your transmitter is not bothering the doves that annoy me and come to eat some flowers! So I'm looking for another manufacturer...! (and it doesn't seem to be a question of worn-out batteries!)
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Mario P.
Rating: 4 out of 5
following a purchase from 24/03/2025
I AM SATISFIED!!!
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Alain B.
Rating: 4 out of 5
following a purchase from 23/03/2025
Items meet my expectations, very reasonable delivery time
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Guerin M.
Rating: 4 out of 5
following a purchase from 23/03/2025
Hello Thank you Good product but I was not informed about the package pickup It's the carrier's fault I picked it up today Good reception Best regards
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Yannick V.
Rating: 1 out of 5
following a purchase from 20/03/2025
Following a warranty return, I would have appreciated it if you had tested the sterilizer before returning it to me. The first attempt was not conclusive at all; the temperature issue persists. I paid 27 euros to send it to you, and I don't know what to do? Valentin Yannick
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Jannick R.
Rating: 2 out of 5
following a purchase from 20/03/2025
I still haven't received my package
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Nadine B.
Rating: 1 out of 5
following a purchase from 16/03/2025
My purchase arrived incomplete, I reported it to customer service and am still waiting for a response from them.
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Etienne P.
Rating: 1 out of 5
following a purchase from 14/03/2025
the cidrometer I ordered does not work
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Regis F.
Rating: 4 out of 5
following a purchase from 11/03/2025
Error very well resolved but still an error
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Arnaud G.
Rating: 2 out of 5
following a purchase from 16/02/2025
the delivery was not only very long but not at the agreed delivery point. The package drop-off site being closed, I was redirected to a site far from my home which forced me to get transported to go pick it up
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Gerard Q.
Rating: 2 out of 5
following a purchase from 12/03/2025
The received device is damaged on the left side and the leg is bent.
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Response from tompress.com
Hello, Thank you for contacting customer service. Best regards.
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Marc P.
Rating: 1 out of 5
following a purchase from 01/12/2024
order of December 1, 2024 we had to cancel an item to receive the rest 8 days ago
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Andre D.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very happy
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Jacques G.
Rating: 4 out of 5
following a purchase from 12/03/2025
I ordered an Italian sickle, the one I received is in accordance with my order, hard to do better!
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Raoul T.
Rating: 1 out of 5
following a purchase from 08/03/2025
Product arrived poorly packaged and got lost on the way
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Jeannine P.
Rating: 1 out of 5
following a purchase from 06/03/2025
I still haven't received my package despite a complaint, very disappointed with your service, and I will remember this if you send me. I still haven't received my package despite a complaint filed. If you are asking for my opinion, it means you haven't taken my complaint into account, so I am very disappointed with your services, and I will remember this.
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Jean Pierre R.
Rating: 1 out of 5
following a purchase from 28/11/2024
order on November 27, 2024, received March 2025 and deducted in December 2024 while the payment is made just before delivery, well done
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Rico B.
Rating: 4 out of 5
following a purchase from 06/01/2025
a bit long
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Bruno R.
Rating: 1 out of 5
following a purchase from 18/12/2024
Disappointing, a delay of more than 3 months during which the deadline was pushed back every day and I had to ask to find out where things stood... And I spare you other details.
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Jean-Jacques L.
Rating: 1 out of 5
following a purchase from 03/03/2025
Order received well, with an appreciated price
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Xavier R.
Rating: 4 out of 5
following a purchase from 02/03/2025
Great as usual at tompress
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Céline V.
Rating: 1 out of 5
following a purchase from 26/02/2025
Nice product... but cracked over 20 cm after three uses when used correctly (low heat). Disappointing.
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Marjorie M.
Rating: 1 out of 5
following a purchase from 27/12/2024
Catastrophic supply tracking. Long waiting time. No financial compensation.
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