Customer reviews of tompress.com

I received the parts for my meat grinder, but one of the covers is not the right piece. What should I do???

The order time was not respected, fifteen days, but the products ordered correspond completely to my expectations.

Company very close to its customers. Very professional, attentive sales people. Very responsive after-sales service. I recommend this supplier.

Thanks a lot!

excuse me in perpignan it's only 15 degrees the plancha is still in its box !!!!

The order took a long time to arrive.

Without news of my order for more than 8 days, I contacted you... To learn that my order was blocked because one of the items was missing! Honestly, this is not serious!!!

Very good product, very serious store.

Good home

We received the order for Christmas at the end of January.

Very quick response to the question we asked the sales department. Carefully packed parcel. Fast shipping. Thank you

Very good

Apart from a problem of availability not mentioned on the site, it's fine.

good

5 sur5

Fine

Fine

Order placed on 21/01/25 and shipped on 23/01/25! My parcel, theoretically expected on Friday, arrived on Monday even though I left home on Saturday. To date, I haven't been home, so I can't comment on the product, only on the service provided by tompress.

the part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions

They sent a 9cm teapot filter instead of 7.5cm. They didn't check anything before sending, no stock control. Bad service. But they did refund the unnecessary payment. I do not recommend this site

The lids are too small despite the care taken with my order.

contract filled

On-time delivery.

Order received

A little long for delivery

I opted for the fast delivery, I received my parcel 5 days later. Too bad I won't be ordering from this site again.

Package delivered in good condition. Ok

RAS Always reliable

Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough

Too bad the thread on the regulator I bought doesn't match and you don't have a reducer to suggest. 56€ lost for me.

The wrong model was delivered. I needed the 0.80P model, not the 0.40P !!!! Size of cover ( 13cm x 13,8cm) With power cable entry on the case Looking forward to hearing from you.

My order did not suit me, I returned it (1297) and I'm still waiting for a refund.

All right...

ok

I didn't receive what I ordered and I'm very upset.

Very good

Waited far too long to receive my order, really disappointed!

my meat grinder was making a lot of noise. I call Tompress and they tell me it's normal. Despite their advice, I removed the stainless steel guard and noticed that the fan guard was incorrectly positioned. I sent photos and the after-sales service decided to send me back only the fan guard. The propellers have also been damaged, but they refuse to change the chopper because it has no impact on them. This is an obvious case of hidden screws, and they're refusing their legal warranty. The propellers are damaged and the motor could have been forced. Amazon would have sent me a new chopper directly, but tompress doesn't trust its customers and considers that it's damaged but functional. The seriousness of a site lies not in its sales but in its after-sales service, which here shirks its responsibilities.

I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...

It took Tompress three and a half months to deliver an order. No apologies from Tompress for this delay. Disappointing...