Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 514 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 2 and 4 stars

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C
Claude N.
Rating: 4 out of 5
following a purchase from 30/11/2024
Very satisfied
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ELIANE G.
Rating: 2 out of 5
following a purchase from 08/01/2025
After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.
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Yoan R.
Rating: 4 out of 5
following a purchase from 06/01/2025
Perfect
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Nadia B.
Rating: 4 out of 5
following a purchase from 16/11/2024
1st delivery problem in over 10 years of regular ordering.
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Raphael M.
Rating: 1 out of 5
following a purchase from 03/01/2025
Poor-quality sawdust
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Marie José F.
Rating: 4 out of 5
following a purchase from 01/01/2025
Very good site fast delivery
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Liesbeth S.
Rating: 4 out of 5
following a purchase from 23/12/2024
You've run out of the right part for my meat grinder - too bad.
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bruno R.
Rating: 4 out of 5
following a purchase from 27/12/2024
After ordering several items and products. Good reception, products delivered on time, and good responsiveness in case of problems.👍
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MENORAH Y.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very good
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CATHERINE G.
Rating: 1 out of 5
following a purchase from 11/12/2024
I couldn't get the extractor to start and the vacuum device is not very efficient.
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Patrick A.
Rating: 4 out of 5
following a purchase from 27/12/2024
Ras
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Sébastien Q.
Rating: 4 out of 5
following a purchase from 25/12/2024
Super I recommend very pro we ask a question and it answers not like other site super thank you
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Christian S.
Rating: 4 out of 5
following a purchase from 26/12/2024
Very fast 👍
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Catherine C.
Rating: 4 out of 5
following a purchase from 25/12/2024
The box was ripped open, but fortunately nothing was missing.
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Pierre S.
Rating: 2 out of 5
following a purchase from 03/12/2024
The lid of the pot arrived with a ding which does not seem to have been caused by transport. I will not return it for that but I am disappointed.
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Hervé A.
Rating: 1 out of 5
following a purchase from 26/11/2024
Received the package 1 month late, without notifying me
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Roger P.
Rating: 1 out of 5
following a purchase from 19/12/2024
Delivery arrived in perfect condition and on time. Very satisfied with the product.
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Charles B.
Rating: 1 out of 5
following a purchase from 09/12/2024
Hello, I ordered the piece on December 9, 2024 with the delivery option "Chronopost - Express 24h chez vous" at 8€ and I received it on Saturday, December 28. Too late to make the cupcakes for Christmas 🎅. Sincerely Christiane.
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dominique R.
Rating: 4 out of 5
following a purchase from 04/12/2024
Serious site, I recommend it.
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Myriam T.
Rating: 4 out of 5
following a purchase from 26/11/2024
The product itself meets my expectations but the delivery took a long time because the warehouse was out of stock and this was not indicated when I placed my order.
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Olivier V.
Rating: 4 out of 5
following a purchase from 22/12/2024
Ras... everything went according to plan
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Eric C.
Rating: 4 out of 5
following a purchase from 20/12/2024
As described and ordered
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bruno M.
Rating: 4 out of 5
following a purchase from 19/12/2024
Satisfied
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Marinette C.
Rating: 4 out of 5
following a purchase from 22/12/2024
Arrived on time, no problem.
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 20/12/2024
Fast delivery, products as expected.
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Daniel L.
Rating: 4 out of 5
following a purchase from 17/12/2024
Correct
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Jacqueline R.
Rating: 2 out of 5
following a purchase from 11/12/2024
Complaint No. 1243, there is no sign fragile for dishes inside lack of packaging for amortization .
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Philippe L.
Rating: 1 out of 5
following a purchase from 10/12/2024
I received my parcel in time and in time the problem is that what I received does not correspond to my order I ordered a saw of butcher of 45cms and one sends to me a blade of 46,5 cms the error is allowed one asks me to certify the error thing which I made by sending a photograph with the meter like justifying the length since more news without response of your share I think that I will go further with 50 million consumers even with my lawyer cordially
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Patrice L.
Rating: 1 out of 5
following a purchase from 16/12/2024
I sent you several emails because I had to offer the smoker for a birthday and it arrived 3 days later... So my brother went back home to Brittany without his present.....
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Bernadette B.
Rating: 1 out of 5
following a purchase from 16/12/2024
Very dissatisfied tagine in a thousand pieces not even wrapped in bubble wrap put in the box without any protection Photos of the tagine sent And we are still waiting to be refunded Thank you for doing so quickly
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christian J.
Rating: 4 out of 5
following a purchase from 16/12/2024
No problem
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Claude C.
Rating: 4 out of 5
following a purchase from 14/12/2024
Happy with my order
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Jean-Marie R.
Rating: 1 out of 5
following a purchase from 14/12/2024
Fragile item, no. bubble wrap, was wandering around in its box, arrived broken. In the process of being exchanged, so we're waiting!
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Response from tompress.com
Hello,
The after-sales service file is open. We will get back to you shortly.
Thank you very much!
F
FREDERIC S.
Rating: 2 out of 5
following a purchase from 14/12/2024
The package received is not what was ordered
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Response from tompress.com
Hello,
Please contact our service department.
[email protected]
And with apologies for the inconvenience.
P
PATRICE F.
Rating: 2 out of 5
following a purchase from 01/12/2024
An item was available 15 days after my order. I thought I would receive a 1st parcel 3 days later and a second 3 weeks later. But no, I had to wait. What's more, the waiting item turned out to have no delay and no message. I called them.
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Dominique V.
Rating: 1 out of 5
following a purchase from 04/12/2024
I'm satisfied with my last order, the one before that I still haven't received.
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Response from tompress.com
Hello Mr Vaillant,
Please contact our sales department on 05 63 71 44 99.
T
thierry L.
Rating: 4 out of 5
following a purchase from 09/10/2024
Received and compliant
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Nathalie S.
Rating: 1 out of 5
following a purchase from 04/11/2024
The delivery time was more than 4 weeks and the product is not the right one.
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Response from tompress.com
Hello Mrs Saugeot,
Please contact our sales department on: 05 63 71 44 99 or our after-sales service ([email protected]).
Thank you for your confidence.
G
Gerard S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Nothing to say
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Maria Rosa S.
Rating: 4 out of 5
following a purchase from 11/12/2024
In time, efficient,
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