Customer reviews of tompress.com

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ALEX M.

Rating: 2 out of 5

Published on 07/05/2024 à 13h44 following a purchase from 27/11/2023

no opinion to give as order not received. Delays are too long

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Response from tompress.com Published on 14/05/2024

Hello,

Thank you for your message.

We are waiting for the restocking of some of your items.

You will be informed of the departure of your order by e-mail.

Please contact us if you wish to modify your order to receive items already in stock.

We remain at your disposal by telephone and e-mail.

Best regards.

Sylvère Dupont de Lataulade

Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE

Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com

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PIERRE M.

Rating: 4 out of 5

Published on 07/05/2024 à 13h21 following a purchase from 09/11/2023

CORRESPONDS TO NEEDS

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 12h55

very happy!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 10h12

the tomato de-seeder works well. its design seems to have been thought out for high-volume uses (installation on a corner table and large container at floor level). juice evacuation is not practical on a kitchen table due to the low height of the support (barely a plate can be used to collect the juice). the manual model has a lower co

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 09h39

Very well packaged. However, no appointment made for delivery. Delivered to a neighbor without checking.

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 06h24

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 17h14

speed of delivery product conformity almost made-to-measure delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 12h37

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 06h09

The Tompress service provides fast, accurate answers to questions, both in writing and over the phone.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 06h07

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 18h42

response time to complaints about broken sterilizer lids

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 14h01

Overall, I'm very satisfied with your plancha. The delivery went very smoothly, no problems whatsoever. The griddle is exactly what I expected, it's really good quality, heating is fast and evenly distributed, and cooking is perfect. The only small drawback is that a small bubble of enamel came off during the first heating. I've attached a photo. It's a small flake on the periphery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/07/2023 à 10h52

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/07/2023 à 06h18

I ordered a part (blade extractor) for my Berkel HOME LINE 200 slicer but the part delivered does not correspond at all to my order. I called a week ago and I'm sure they'll do what's necessary to order the right part! As you can see on the picture the wording doesn't match the part!!!! I'm waiting and hoping I won't have to wait too long !!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 12h17

I thought I had a handle to hold the tripod, without a handle it's not practical at all!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 11h44

Fast delivery and very well packaged product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 09h19

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 07h05

Good item but shipping costs too high for a very light item.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 06h34

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2023 à 16h58

fast, attentive service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2023 à 13h34

speed

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Acheteur vérifié

Rating: 1 out of 5

Published on 17/07/2023 à 10h12

Hello, the parcel arrived well packed but dropped off at my neighbors, so they didn't open it. The bbq inside arrived scratched and some parts twisted. A scandal for a product of this price. Of course, it's easy for you to say that you have to open the parcel in front of the deliveryman. Who does that in 2023 when we know that delivery companies are overwhelmed. The law isn't always reality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2023 à 08h04

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2023 à 07h26

Speed of delivery Product quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2023 à 07h05

Correct order and delivery. Good responsiveness.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/07/2023 à 08h48

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/07/2023 à 07h34

Quick contact with service - but equipment a little light. Vinometre: A small plastic tube, not very easy to use and difficult to read the graduation.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/07/2023 à 06h25

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/07/2023 à 11h21

The spices, but the quality of the casings isn't top-notch, they're too fragile.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/07/2023 à 06h24

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2023 à 06h45

Very good product, but I would like to have a repairer in our department if I need one.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/07/2023 à 06h05

The dimensions do not match the ad. It is 38 x 35.

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Response from tompress.com Published on 06/07/2023

Hello, these are the outside dimensions indicated on the product sheet. If the product does not suit you, you can return it to us. Before doing so, please contact us by email at [email protected] or on 05 63 71 44 99.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/07/2023 à 09h41

7 months from order to delivery, with no information about a possible delivery time, is a bit short-sighted. That said, the quality seems to be there

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2023 à 06h44

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2023 à 06h43

speed products corresponding to the order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/06/2023 à 16h48

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 12h21

Well-designed rotissoire works well. Complaint: being Italian, it does not have the French ground connection.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 11h59

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2023 à 15h34

item as advertised, careful packaging, fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2023 à 08h35

I think I'll receive the order soon enough.

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