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A
Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Products delivered correspond to my order. However, the parcel was ripped open on delivery.
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Response from tompress.com
Hello, Did everything arrive in good condition? Best regards.
A
Rating: 1 out of 5
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Response from tompress.com
Hello, Please let us know how we can help you. Best regards.
A
Rating: 1 out of 5
No match at all
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Response from tompress.com
Hello, I invite you to contact our services directly in order to find the solution to your problem and give you complete satisfaction. Best regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
nothing yet
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Order responsiveness
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A
Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 1 out of 5
delivery promised in 48 hours, parcel delivered after 5 days. Not great for food products. Very disappointed with the delivery method, which doesn't live up to its promises.
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Response from tompress.com
Hello, Our apologies for the delivery service taking longer than expected. Yours sincerely
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast, top packaging.
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Rating: 4 out of 5
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A
Rating: 1 out of 5
Very disappointed by the quality! The funnels are very poorly finished and the croque monsieur iron appears to be of very poor quality (to be tested).
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Response from tompress.com
Hello, We are sorry that you are not completely satisfied with the items you ordered. The fluted effect of the sausage funnels is perfectly in order. Please do not hesitate to contact us if you require any further information. Best regards.
A
Rating: 4 out of 5
Fast delivery - product perfectly matched expectations. Small surprise gifts in the parcel much appreciated
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A
Rating: 4 out of 5
Speed of delivery
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A
Rating: 2 out of 5
I ordered a book for Christmas that was out of stock. It arrived 2 months later, one month after Christmas. It can happen that an article is out of stock, that's not the problem, but I would have liked to have been warned at the time of ordering. I hope you will take this into account in the future. Best regards.
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A
Rating: 4 out of 5
There is a price difference between the online catalogs and the order. Please rectify.
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A
Rating: 4 out of 5
The quality was great, but the delivery time was far too long. I placed my order 3 weeks before the holidays and received my cutting board 3 weeks after the holidays. Customer service is perfect.
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Rating: 4 out of 5
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Rating: 1 out of 5
Shipment too late and delivery still pending...due to demonstrations ????? And to an incident suffered by the parcel ( according to chronopost)... lamentable from A to Z
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Rating: 4 out of 5
Satisfied with the items, but still a bit expensive
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Product and delivery matched my expectations
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A
Rating: 4 out of 5
Delivery on time and product as ordered. The only small drawback: the polyethylene packaging was open, so I didn't count the bags!
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A
Rating: 4 out of 5
as far as ordering and delivery are concerned super, material to be seen in use
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A
Rating: 4 out of 5
Hello, It's difficult to bottom the pan so that it doesn't stick anymore. Method not explicit enough.
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A
Rating: 4 out of 5
When I chose the stove, I wasn't suspicious, thinking it was induction for the price". Lack of pot
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Response from tompress.com
it wasn't!!! And 20 at my expense to send it back. I kept it.
A
Rating: 4 out of 5
The casings are a bit expensive but otherwise perfect
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A
Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
fast, careful delivery
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
telephone reception with a call back and a response to the request for a very professional and friendly product. product received very quickly Thank you.
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Rating: 4 out of 5
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