Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 1 out of 5

Published on 16/01/2023 à 07h59

Misleading item description, I asked to be reimbursed for the difference compared to other sellers (TomPress 25% more expensive) I was told no and that I could return the product if I wasn't happy.

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Response from tompress.com Published on 18/01/2023

Hello, Indeed, if the article does not suit you, you can return it, you just have to make the request by e-mail or via the site so that the code return and the modalities are communicated to you. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2023 à 09h35

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 15h31

The tagine dish has been carefully packed and protected. Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 08h46

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 08h34

product speed and conformity

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 07h47

It was a fragile item. The carrier should have waited until unpacking to make sure everything was OK. Fortunately, no problem

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 07h33

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2023 à 08h31

very good delivery the parcel arrived on time and in good condition nothing to say it's perfect

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Acheteur Vérifié

Rating: 1 out of 5

Published on 09/01/2023 à 17h37

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Response from tompress.com Published on 11/01/2023

Hello, Our after-sales service has been informed of this incident and is awaiting further information on how to deal with it. Please let us know as soon as possible. Please note reference 30151. Yours sincerely

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2023 à 12h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2023 à 08h07

Nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/01/2023 à 08h04

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/01/2023 à 16h52

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2023 à 18h03

good product quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2023 à 07h40

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/01/2023 à 14h59

2 1/2 months for a meat funnel is too long. I will no longer order from this site.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/01/2023 à 10h52

Unfortunately, I dropped the chopping board and it broke in two and is now unusable.

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Acheteur vérifié

Rating: 1 out of 5

Published on 03/01/2023 à 09h24

The cabinet arrived with one door handle missing, and the door magnets are of poor quality. In addition, there is a 3 mm gap between the door and the upright. The delivery was laborious, first of all, I didn't receive an email to let me know about the delivery, then on the second visit I was delivered at 7.40am in the dark, the carrier refused to take my chemi

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Response from tompress.com Published on 09/01/2023

Hello, We apologize for the inconvenience. The missing items were sent to you as soon as possible. We hope you will be fully satisfied with your next order. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 08h10

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 07h12

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2023 à 16h43

Well-constructed site, effective product description

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2023 à 10h56

Fast compliance. To be recommended Reading is not easy!

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Acheteur Vérifié

Rating: 2 out of 5

Published on 02/01/2023 à 10h10

I was not informed of the delay in delivery which was very very long in coming; I do not know if I will recommend.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 02/01/2023 à 09h39

No communication on the progress of the order, order placed more than 4 weeks before Christmas and 3 days before Christmas Eve still nothing, I had to call again to be told that my order will leave on Dec 26. Very disappointed, I used to order several times a year. That's it, I'm going to use a competitor from now on...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2023 à 09h35

nothing more. Please continue

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2023 à 07h57

The products are compliant. On the other hand a big delay of delivery for a delivery announced in 48h working days There we were more on 7 working days, even if you are not responsible for the delay, a gesture on the next order would be welcome thank you in advance

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2022 à 08h29

fast delivery even though a lead time was announced, pleasant surprise

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 21h16

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 17h03

the price increase over the last 2 years has been very significant.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 16h08

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 11h23

The pot is of exceptional quality. I regret that the catalog description did not indicate the height of the vegetable garden, which is immense. Please indicate all dimensions more clearly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2022 à 07h56

fast delivery and as described.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/12/2022 à 16h11

I bought two salmon smokers without understanding, for lack of sufficient information, that as they could only be smoked hot, they were not suitable for smoking salmon. I discovered this when I tried to use the first one (the second was for a Christmas present). I called your company, hoping for some advice and help. I was greeted with a (borderline) friendly welcome and a complete disregard for the customer's needs.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2022 à 16h00

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2022 à 07h02

speed of delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2022 à 17h50

fast shipping

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2022 à 12h43

CLEAR

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Acheteur Vérifié

Rating: 2 out of 5

Published on 27/12/2022 à 09h27

Hello, I ordered cartons for salmon fillets (22*60) the packaging is insufficient the corners are damaged. And the price is really excessive, too bad! Sincerely

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2022 à 07h54

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2022 à 07h34

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