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A
Rating: 4 out of 5
Delivery correct and in good condition
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 1 out of 5
We had to pay 42 euros in customs duties on top of the 72 euros for shipping.
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Response from tompress.com
Hello, We are sorry that these prices do not suit you, please note that shipping costs are calculated according to the actual weight of the order and the current rates of La Poste for delivery to French overseas departments and territories. Best regards.
A
Rating: 4 out of 5
Speed
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A
Rating: 4 out of 5
arrived in very good condition, super packaging. nothing to complain about, well done to you.
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A
Rating: 4 out of 5
as serious as ever
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A
Rating: 4 out of 5
the professionalism of your consultant
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V
Rating: 4 out of 5
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A
Rating: 4 out of 5
The packaging for my order was huge!! for 6 faisselles!!! Don't you look at the economy of cartons?
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A
Rating: 1 out of 5
as already mentioned by your customers, no instructions, no adaptive product, I haven't managed to use any of the three products, so I'm probably stupid.
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Response from tompress.com
Hello, the instructions for these accessories are included with the vacuum packing machine required for their use. I have not found the vacuum packing machine purchased from us. Could you please contact our customer service department to identify the machine in your possession? Yours sincerely
A
Rating: 4 out of 5
Satisfactory product descriptions and formality of order dispatch appreciated. Thank you
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A
Rating: 1 out of 5
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Response from tompress.com
Hello, This is indeed annoying, please contact our after-sales service by e-mail: [email protected] or by phone: 05 63 71 44 99. If you can, please do not hesitate to detail the incident with one or more photos. Best regards.
A
Rating: 4 out of 5
satisfied with delivery and product
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
I find that the Madoline ménagère with tray is not really suitable for making French fries. Disappointed with this purchase
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Response from tompress.com
Hello, the mandolin's function is to cut into slices or julienne and sticks of 5 mm square, perhaps a French fries cutter would be more pleasant for you. Best regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Delivery impeccable nothing to criticize I find the device noisy and ble and but a little too flour despite the large grid
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A
Rating: 2 out of 5
The sterilizer arrived with a broken handle. A shame.
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Response from tompress.com
Hello, We apologize for the inconvenience. Did you report it to our customer service? Could you please send us an e-mail with one or more photos of the damage to [email protected]? Best regards.
A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
speed
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A
Rating: 1 out of 5
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A
Rating: 4 out of 5
Very good site and fast delivery.
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A
Rating: 4 out of 5
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A
Rating: 2 out of 5
Very long (too long) delivery times.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Items sent quickly after a month waiting for a product that was not in stock. Sav efficient to solve the problem
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A
Rating: 4 out of 5
Very good products, but rather expensive - free delivery for large orders only
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Response from tompress.com
You can benefit from free shipping with delivery in a relay point from 69 of purchase.
A
Rating: 4 out of 5
Wide range of products and fast delivery
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Faster shipping
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Product as requested, well packaged, delivered within 24 hours with colisimo at a relay point. Small plus the calendar from the earth to the table.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery in very secure packaging.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Product as described. A little expensive but the service and speed of delivery are good.
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A
Rating: 1 out of 5
Shipment of a part not compatible with the body of my chopper, the worm screw shows traces of operation, no commercial gesture to provide a return label. No way!
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Response from tompress.com
Hello, in the event of a retraction, the return of goods is at the customer's expense. Please contact our customer service department with the brand and model of chopper and motor so that they can help you identify the spare part compatible with your chopper model. You can contact us 24 hours a day using the contact form on our website or by e-mail: infos@t
A
Rating: 4 out of 5
value for money
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A
Rating: 4 out of 5
well corded a little short
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