The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Unsuitable equipment for blackberries. Misleading article about blackberry jelly in Tompress magazine. (Special issue #1) I'm a dissatisfied customer.
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Response from tompress.com
Hello, we apologize for the inconvenience, but this appliance is suitable for the purpose for which you wish to use it, i.e. de-seeding blackberries. Please contact our customer service department so that we can find the cause of your problem on 05 63 71 44 99 or [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
PRODUCT AS ORDERED. The only problem was that the handle was not fastened securely enough and came loose when I took it out of the box, a problem that was quickly solved with a hole...two threaded screws and bolts. Now Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Poor delivery
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Acheteur Vérifié
Rating: 4 out of 5
The post office made a routing error
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Acheteur Vérifié
Rating: 4 out of 5
The delivery time was announced later and later, and then changed by e-mail on the day in question (you have to think about consulting) without informing the delivery person. GEODIS is not what it used to be. And for the goods, one star less, as they were still affected by the numerous brown marks on the garlic seen after peeling.
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Acheteur Vérifié
Rating: 4 out of 5
This dish is just a horror, much too low...
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Response from tompress.com
Hi, This is a special dish for cooking socca, which is generally a thin pancake. Do you use it for another recipe? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Very good dish, perfect and good barbecue behaviour
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Acheteur Vérifié
Rating: 4 out of 5
product conforms to my expectations. A little difficult for a novice to understand the adaptation of the real temperature of the jam (105°) with the basic temperature (20°).
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Acheteur Vérifié
Rating: 4 out of 5
for the delay and the delivery it was a little long I think that the next order I will come to recuperate it on foot that will be faster and especially do not say that it is the fault of covid
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Acheteur Vérifié
Rating: 4 out of 5
correct +
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Acheteur Vérifié
Rating: 4 out of 5
Good condition
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Acheteur Vérifié
Rating: 4 out of 5
3 weeks to receive my order :(
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Acheteur Vérifié
Rating: 4 out of 5
Good but carton very damaged by the carrier
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Acheteur Vérifié
Rating: 4 out of 5
alas wrong order size does not exist but good reception
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Acheteur Vérifié
Rating: 2 out of 5
Warning: the photo does not correspond to the product, the capsule is sterilizable and not pasteurizable, no details in the description, in short, blind ordering and you are told that you must call before ordering to be sure of what you are ordering, a great first. A word of advice: redo your description or change the photo even if they are not contractual as you have specified.
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Response from tompress.com
Hello, these capsules can be pasteurized and sterilized, so you can pasteurize your juices and sterilize your sauces or preparations if required. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I had to ask customer service a question by e-mail and within 24 hours they replied.
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Acheteur Vérifié
Rating: 2 out of 5
Site that sells obsolete products. I ordered a pigeon repeller. Installed in March, we've never had so many pigeons nesting under the house's spandrels 1m50 away from the device!!! Customer service asks me if I've changed the batteries!!! Who are the pigeons really????
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Response from tompress.com
Hello, An after-sales service file is being processed for your request. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
Delivery in a very reasonable time. Material seems to be of good quality but I haven't tried it yet. I haven't needed customer service.
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Acheteur Vérifié
Rating: 4 out of 5
too bad there are no recipes on the packets n'y for the cones
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Acheteur Vérifié
Rating: 4 out of 5
After a fairly satisfactory first attempt with tomatoes, I'll have to wait and see what happens with the raspberry rack. Why isn't the raspberry rack made of stainless steel?
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Acheteur Vérifié
Rating: 4 out of 5
the product is exactly what I ordered and much sturdier than anything found in supermarkets
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Not yet tested
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Acheteur Vérifié
Rating: 4 out of 5
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
Well packaged
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Acheteur Vérifié
Rating: 1 out of 5
Order placed on 1/7, delivery announced within 48h! We had the order delivered to our son's home as he was away until 7/7, delivery made on 12/7. It's pointless announcing delivery times and then not respecting them without any other information! Other than that, I'm satisfied with Tompress products,
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Response from tompress.com
Hello, your order included unavailable items, as stated on your order confirmation. We were restocked on 08/07 and your order was dispatched the next day. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
The parcel was opened at the post office. Fortunately, there was no damage to the product!
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Acheteur Vérifié
Rating: 1 out of 5
Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.
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Response from tompress.com
Hello, your parcel was shipped on the same day as your order. If you track it, we can see that it is being processed. We are opening a complaint with the postal services for the delivery delay, which seems abnormal. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.
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Response from tompress.com
Hello, Our apologies. Our after-sales service has already made the necessary arrangements. A new shipment was made today. Kind regards.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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Acheteur Vérifié
Rating: 4 out of 5
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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Acheteur Vérifié
Rating: 2 out of 5
I still haven't received the goods. In fact, the carrier came 2 times and I was there. My phone rang but I didn't pick it up quickly enough - 4 rings then an answering machine, so I tried to call the number back - no answer. The carrier wanted to ask me for the entry code, even though it was indicated on the transport document.
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Response from tompress.com
Hello, the delivery took place on 19/07. We have taken your comment into account and will pass it on to our agency for better monitoring of the deliveries we entrust to them. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Ras
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Acheteur Vérifié
Rating: 4 out of 5
Order received promptly as requested
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Acheteur Vérifié
Rating: 4 out of 5
Very well packed and fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
Don't buy this product! It's a dust duster that doesn't clean but scratches Jeanne's ladies. Big, big scam!
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Response from tompress.com
Hello, I'm sorry you're not satisfied with this item, which is generally appreciated for its effectiveness. Please contact our customer service department on 05 63 71 44 99 or [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
very good product
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Acheteur Vérifié
Rating: 4 out of 5
product conforms, well packed, delivered on time: it's ok
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