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A
Rating: 4 out of 5
The article is good (except a little small) but delivery time, you have to be patient.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
No timer, no book to evaluate delivery
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A
Rating: 2 out of 5
Not yet received the merchandise
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Response from tompress.com
Hello, your parcel left on Friday was delivered yesterday Monday, the first having returned to us for NPAI. Best regards.
A
Rating: 4 out of 5
The equipment purchased (dehydrator) allows me to dry CB pollen harvested from my hives Thank you very much and see you soon.
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A
Rating: 4 out of 5
It would be nice if the display showed the temperature This is our second sterilizer We took this one with a tap For the tap attachment I thought the nut would be welded and the tap would not be plastic.
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A
Rating: 4 out of 5
Very nice product, very well packaged and protected.
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A
Rating: 4 out of 5
Item conforms . Very well packed. No delay in delivery. Would recommend.
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A
Rating: 4 out of 5
Product conforms, delivery on time. Only one regret, the French instructions are not supplied with the product, you have to call customer service to receive them by email ... these instructions should be systematically supplied with the product!
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A
Rating: 4 out of 5
delivery date announced, not respected (received the next day)
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A
Rating: 4 out of 5
Rien a redire c'est tres bien continuez comme ça
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A
Rating: 4 out of 5
2nd purchase of the same product, and disappointed with the quality of this product compared to the 1st. It's crude.
No impact on its effective use.
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No impact on its effective use.
A
Rating: 4 out of 5
Disappointed with the product too long to heat on induction
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Response from tompress.com
Hello, Could you please tell us what was in the sauté pan and the heating time observed? Have a nice day.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 2 out of 5
Rozell pancake rake: Really average quality, the handle of the Rozell (pancake rake) is not straight, and does not fit together well. 10 Carnex bags for ham mould with red edging: Poor quality ham socks, better quality from the competition, almost the same price. I would not recommend this type of item.
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A
Rating: 4 out of 5
Due to a stock shortage the delivery time has been postponed but the article is very good for draining bottles.
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A
Rating: 4 out of 5
Regrets not having any information for over a month 1/2 that one of the elements was unavailable. I had to go to the news. Otherwise nothing to say about the after-sales service, which was subsequently efficient. Trust=effective communication. Sincerely b linder
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A
Rating: 4 out of 5
Useful hooks for large fish fillets
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A
Rating: 4 out of 5
Good Fast delivery Ras
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A
Rating: 4 out of 5
Satisfied with this 1st ordering experience.
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A
Rating: 4 out of 5
The product is as I expected, the delivery, by Geodis, was postponed three times. I did not appreciate this.
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A
Rating: 4 out of 5
the port is too expensive... It's not delivered to the house; I have to take a cab Thank you.
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Response from tompress.com
Hello, a point retrait delivery has been selected for this order. Home delivery is possible and is offered by express, Chronopost or colissimo/transporter. Best regards.
A
Rating: 4 out of 5
It's hard to rate merchandise you haven't used yet! As for customer service, I didn't need to ask for help, but the order was registered!
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C
Rating: 1 out of 5
I ordered the goods on 03/06 and unfortunately still as of today 16/06 I have no certainty about where my goods are , (the tracking of the shipment is updated to 10/06) and when it will be delivered to me .
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A
Rating: 1 out of 5
The parcel did not arrive within the announced time (lost during delivery), I will post a review depending on how this problem was handled and resolved by Tompress.
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Response from tompress.com
Hello, our apologies, we have opened a claim with the postal services, it seems that the package is back on its way and should not take long. Best regards.
A
Rating: 4 out of 5
Very good product, cold smoking a little long (smoking fillets of pollack) 7 hours with 4 relights anyway. Otherwise: Very good product.
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A
Rating: 4 out of 5
not applicable
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V
Rating: 4 out of 5
Delivery on time as agreed. The goods are in order and free of defects and have more than met our expectations! Thank you very much.
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A
Rating: 4 out of 5
I didn't want to complain about 3 broken jars.
Unfortunately, I don't seem to have had the choice of delivery and the jars are not well wedged inside each box, even though there were four of them... In spite of this, I still have full confidence in Tompress for the quality of their products. Sincerely, Brigitte NAUDET Brigitte NAUDET Brigitte NAUDET
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Unfortunately, I don't seem to have had the choice of delivery and the jars are not well wedged inside each box, even though there were four of them... In spite of this, I still have full confidence in Tompress for the quality of their products. Sincerely, Brigitte NAUDET Brigitte NAUDET Brigitte NAUDET
Response from tompress.com
Hello, We apologize for the inconvenience. Which part numbers are affected by the breakage? Best regards.
A
Rating: 1 out of 5
the product delivered does not correspond to the description, nor to the image of the product on your online site. Chemical yeast, not baker's yeast. And your price is much higher than that of your competitors.
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Response from tompress.com
Hello, I'm sorry that the product did not give you complete satisfaction. Could you please send us a photo of the item received to [email protected]? Best regards.
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
carefree
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A
Rating: 4 out of 5
Delivery to my door on my floor
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A
Rating: 4 out of 5
Easy access
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A
Rating: 4 out of 5
I won't comment on the unit's performance. I didn't go that far because the noise was so loud. There's no way I'm sharpening my knives in the noise of a jet plane. I'm going back to the gentle hum of my old Philips sharpener.
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A
Rating: 4 out of 5
disappointed with nipple damaged lid
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Response from tompress.com
Hello, I'm sorry that the transport did not go as planned, a commercial gesture was made for the lid. We hope to have given complete satisfaction for this incident. Yours sincerely
A
Rating: 4 out of 5
Fine
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A
Rating: 2 out of 5
An unavailable product should not be able to be ordered. I bought by 20 to get a discount. Finally not available in sufficient quantity, stock available sent but without discount ...
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Response from tompress.com
Hello, the articles are regularly restocked according to production rhythms, it is true that in the urgency, be vigilant with the indication of the stock if you cannot wait (resumed on the confirmation of order). Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Product corresponds well to the description
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A
Rating: 2 out of 5
after 4 MONTHS of waiting ..... what would you think of this site !!!!!. What's more, they tell you it's French!!! when it comes from China!!! it's over NEVER again!
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Response from tompress.com
Hello, the pan is not made in China, nor in France, it is made in Europe, in Spain as indicated in the description. Sincerely yours.