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A
Rating: 4 out of 5
Very good value for money. Basic but acceptable delivery.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast service. Good order tracking.
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A
Rating: 4 out of 5
Compliant
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A
Rating: 4 out of 5
The delivery time is very fast, the device works very well! This is the 2nd time I've ordered from TomPress... not disappointed!
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A
Rating: 4 out of 5
As fast as ever!
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A
Rating: 4 out of 5
none
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V
Rating: 4 out of 5
Very good and powerfull product, but very poor packing. The base of the machine was bent and scratches on it.
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A
Rating: 2 out of 5
The clamp doesn't work, because the vice isn't really straight. Even if we tinkered with a wedge, we couldn't fix the device to a table. The screw got stuck in the clamp. It took us several hours to unblock it. And now it's the crank that won't unscrew, even with degreaser. In short, nothing works properly. 140 and a lot of energy wasted.
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Response from tompress.com
Hello, Did you cook the chestnuts thoroughly and remove the shell before putting them through the peeler? Best regards.
A
Rating: 4 out of 5
very satisfactory overall.
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A
Rating: 4 out of 5
Delivery error corrected quickly and very satisfactorily with a commercial gesture.
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A
Rating: 4 out of 5
Good product...too bad there are no more bags 120 by 550 for sausages...rolls are good but a waste of time because you have to weld and cut each time.
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A
Rating: 4 out of 5
Very good, but on the other hand in the envelope headed: attention invoice inside. No invoice, but advertising. Is this an oversight?
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Response from tompress.com
Hello, Our apologies, I'll e-mail it to you right away. Best regards.
A
Rating: 2 out of 5
I ordered an 80 cm brooch and they delivered a 60 cm one.
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Response from tompress.com
Hello, which dimension did you take? Total length: 80 cm. Useful length (basket length): 60 cm. Please get back to us if necessary. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 1 out of 5
delay far too long could not try received after tomato season too bad
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Response from tompress.com
Hello, Our apologies, we are doing our best to reduce the restocking time. Kind regards.
A
Rating: 4 out of 5
It's a pity that a product in stock at the time of ordering is unavailable at the time of preparation.
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Response from tompress.com
Hello, the chef's tongs were indeed out of stock. Upon receipt, your order was shipped immediately. Best regards.
A
Rating: 2 out of 5
Since the comment is limited to a measly five lines, as a new customer I can't fully express my dissatisfaction, so my score will be very poor. My first experience was very negative. Slow and misleading website (Weck boiw022 jars delivered without rubber seals). No reply to my messages. Delivery tracking impossible via website. Etc.
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Response from tompress.com
Hello, Your request has been taken into account, our apologies, the seals have been sent as agreed yesterday. Kind regards.
A
Rating: 4 out of 5
More than a month between order and delivery without being notified
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A
Rating: 4 out of 5
The packaging is too light for a heavy product such as an electric tomato press. We had to refuse the parcel as the central part of the machine was missing. The box had suffered a little in transit, being too light, and the various parts were not very well packed.
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Very nice socca plate, diameter 32, unfortunately non-existent in the diameter 34 ordered.
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A
Rating: 2 out of 5
The delivery took place a long time after the order, without any explanation.
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A
Rating: 2 out of 5
delivery made without knowing it, my daughter did not open the package, there were four broken bottles, inside the box not much to protect the bottles, no bubble plastic.
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C
Rating: 2 out of 5
I am forced into a low review because since the purchase I have not heard back and the goods have not arrived, yet.
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Response from tompress.com
Good morning, we proceeded to open a complaint with the courier company as soon as you reported the mishap to us. We will do our best to resolve the problem. We are at your disposal. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 2 out of 5
3 months late and no commercial gesture
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A
Rating: 4 out of 5
Delay too long
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A
Rating: 4 out of 5
Carrier really not serious
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A
Rating: 4 out of 5
fast delivery bravo
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A
Rating: 4 out of 5
Product complies with the description, the cooking times indicated seem low in use.
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A
Rating: 4 out of 5
I am not satisfied with the quality because when they come out of the dishwasher they remain tanned. The food in the pan sticks. I am disappointed with my purchase. Y.Portier.
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A
Rating: 4 out of 5
overall,well
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A
Rating: 2 out of 5
6 months for delivery !!!! A very late birthday present.
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Response from tompress.com
Hello, We apologize for the disruption to our supplies at this time of year. Kind regards.
A
Rating: 4 out of 5
Impeccable tool (I've used it to make chestnut jam), just needs a little instruction; it's not complicated though, but often a few tips come in handy!
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A
Rating: 2 out of 5
Ordered in April and received in October! No compensation How can I be satisfied?
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Response from tompress.com
Hello, We apologize for the exceptional situation. However, I would like to point out that we have taken care of the second shipment for your order. Best regards.
A
Rating: 4 out of 5
Parcel on its way for 10 days.
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A
Rating: 4 out of 5
Good service nothing to report
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A
Rating: 4 out of 5
It's a pity that delivery is inundated with paper advertising as unwelcome as that of supermarkets...
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Delivery time a little long. But the product purchased is of high quality.
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A
Rating: 1 out of 5
poorly packaged goods, I thought there were 4 broken pots but in fact 8, disappointed!
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Response from tompress.com
Hello, Our apologies, I'm reporting the 8 jars to update the current SAV file, please remember to send the items requested on 06/10. Best regards.