English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Ras c'est propre et rapide merci
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 1 out of 5
How do you expect me to rate you when my order is still stuck in France?
Translated reviews
A
Rating: 4 out of 5
On-time delivery and quality products
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
Very satisfactory telephone reception when ordering. The deliveryman was unpleasant because he was in a hurry, which meant I didn't have enough time to check the contents of the parcel and envelope. As a result, I discovered that the invoice was missing a few days after receiving the parcel. Fortunately, following my complaint, customer service was very quick to send an invoice. Satisfactory
Translated reviews
A
Rating: 4 out of 5
The item is exactly as shown in the photo, there are a few small imperfections on the lid.
Translated reviews
A
Rating: 4 out of 5
Perfect
Translated reviews
A
Rating: 2 out of 5
delivery not yet collected 04/21/2020
Translated reviews
Response from tompress.com
Hello, Your parcel is on its way. Due to the unprecedented health situation, the distribution of mail and parcels by La Poste has slowed down considerably. Best regards.
A
Rating: 4 out of 5
Too bad the good-for-nothings at the post office only do their job at 30%.
Translated reviews
Response from tompress.com
It's a shame to give Tom Press a bad mark. However, we also regret the lack of commitment and support shown by some towards the confined population.
A
Rating: 4 out of 5
Solid, reliable kitchen utensil.
Translated reviews
A
Rating: 4 out of 5
On-time delivery. Perfectly secure packaging.
Translated reviews
A
Rating: 1 out of 5
The parcel left on 8/04/2020, it's now 20/04/20 and I still haven't received anything. No concrete feedback from customer service following my requests to contact the carrier for more information. Dissatisfied with Tompress.
Translated reviews
Response from tompress.com
Hello, We prepared the parcel immediately and handed it over to the postal services. You can of course contact them directly on 3631. Best regards.
A
Rating: 4 out of 5
very good and inexpensive products
Translated reviews
A
Rating: 4 out of 5
A good company to recommend
Translated reviews
A
Rating: 4 out of 5
Product conforms to the order and beautiful quality too bad that delivery took 4 months ... otherwise all ok thank you.
Translated reviews
A
Rating: 4 out of 5
the mould suits me perfectly, I've used it several times and it worked perfectly
Translated reviews
A
Rating: 4 out of 5
Hello, this survey is probably automatic because I haven't received anything.
Translated reviews
Response from tompress.com
Hello, your parcel has arrived at the sorting center in your department and should be delivered shortly. Best regards.
A
Rating: 4 out of 5
Efficient when ordered. Delivery problem, but it was the post office's fault A broken throttle lever Otherwise everything is OK
Translated reviews
Response from tompress.com
Hello, Please send photos of the damage to [email protected] with reference 24424 in the subject line. Best regards.
A
Rating: 4 out of 5
Top! A yeast offering would really complement many of your products!
Have a nice day,
Translated reviews
Have a nice day,
Response from tompress.com
Hello, they are ;) they are being restocked, but you can find them here: https://www.tompress.com/CT-8674-levures.aspx Best regards.
A
Rating: 4 out of 5
Quality product at a reasonable price Delivery problematic, certainly due to the current health crisis.
Translated reviews
A
Rating: 4 out of 5
Lack of precision due to insufficient documentation. Problem fitting temperature sensor to door
Translated reviews
A
Rating: 1 out of 5
Package not yet delivered .....
Translated reviews
Response from tompress.com
Hello, your parcel is being prepared for delivery to the sorting facility in your department. It should arrive shortly. Best regards.
A
Rating: 2 out of 5
Hello, I still haven't received my delivery and the previous ones arrived twice. Sincerely Mr Viallard
Translated reviews
Response from tompress.com
Hello, Parcel delivered on 16/04/2020. Best regards.
A
Rating: 1 out of 5
I still haven't been delivered.
Translated reviews
Response from tompress.com
Hello, It is on its way, the delay is more uncertain in this period of pandemic. Best regards.
A
Rating: 2 out of 5
Not yet recut
Translated reviews
Response from tompress.com
Hello, Yes, but the parcel did arrive in Switzerland. Customs clearance is taking longer in the current climate. Best regards.
A
Rating: 1 out of 5
Still no news about my order... Despite reminder requests, no contact. Not very conclusive for a first order
Translated reviews
Response from tompress.com
Hello, a claim is being processed for the parcel because it is "Return to sender for incorrect address". As indicated in your exchanges with our advisors, the file is currently being processed. We are doing our best in the current context. Best regards."
A
Rating: 1 out of 5
Hello, before judging it should be delivered
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
good product and an interesting range
Translated reviews
A
Rating: 4 out of 5
Cuts bones and meat well, skin is more difficult because the blades are not parallel, only the tip cuts Made in Italy, not China...
Translated reviews
A
Rating: 4 out of 5
Satisfied overall and always.merci
Translated reviews
A
Rating: 1 out of 5
Items not received, 17 days since package changed transit location. Contacted customer service, but did not provide assistance in resolving the problem.
Translated reviews
A
Rating: 2 out of 5
The order was picked up by the post office on Wednesday April 8. The tracking has not changed since then - so no scan - as if the package was lost. Not delivered 10 days after the order there is something to worry about!!!
Translated reviews
Response from tompress.com
Hello, Your parcel is on its way. Postal delays are considerably longer at this time of year. Rest assured, it's on its way. Best regards.
A
Rating: 4 out of 5
Thank you!
Translated reviews
A
Rating: 1 out of 5
I have not received the merchandise
Translated reviews
A
Rating: 4 out of 5
I'm just sorry that there are no instructions on the pack, it's the first time I've used this product,
Translated reviews
A
Rating: 4 out of 5
complicated delivery due to confinement
Translated reviews
A
Rating: 4 out of 5
Everything went well
Translated reviews
A
Rating: 4 out of 5
Despite a missing item, very good experience and very good after-sales service (the problem was sorted out very quickly) in full confinement.
Translated reviews
Response from tompress.com
Thank you for your confidence and we apologize again for the inconvenience.
A
Rating: 2 out of 5
not cooomercant
Translated reviews
Response from tompress.com
Hello, Could you please tell us directly what's going on? By email: [email protected] or phone 05 63 71 44 99. Best regards.