The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
For the 1st time I ordered flour, top of the top. Fast order despite the confinement,
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Response from tompress.com
Thank you, I look forward to a future order.
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Acheteur Vérifié
Rating: 4 out of 5
There are two streets in my town with the same name, so the deliveryman asked me which commune it was. However, the zip code is not the same for the two communes, so unless he had not been given my zip code, he shouldn't have needed to contact me for clarification.
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Response from tompress.com
Hello, Perhaps the label was not legible enough. It is preferable that he took this precaution to ensure proper delivery. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
not applicable
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Acheteur Vérifié
Rating: 1 out of 5
Hello I can not issue 1 favorable opinion We are 06 April 2020 and I still have not received my order Me tel 06 50 63 91 23 Sincerely F.Blanchet
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Response from tompress.com
The coronavirus pandemic is a case of "force majeure" recognized by the Government, which affects the entire supply chain and sometimes causes serious delivery delays. I invite you to modify your comment to remove your phone number visible to all. Best regards."
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Acheteur Vérifié
Rating: 1 out of 5
I put the minimum note as I have not yet received my order.
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Response from tompress.com
The coronavirus pandemic is a case of "force majeure", affecting the entire supply chain and sometimes causing serious delivery delays. We understand your concern
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Acheteur Vérifié
Rating: 4 out of 5
excellent product, delivery nothing to say given the current situation.
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Acheteur vérifié
Rating: 1 out of 5
Order placed on March 23, 2020. it is now April 02 and I still do not have the package in my possession. the package was supposed to arrive within 48 hours. very disappointed for a first order. The items ordered are single-use disposable gloves, so they're quite urgent.
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Response from tompress.com
Hello, your order was dispatched on 23/03, so you need to check with La Poste. I remind you of the exceptional nature of the situation, confinement and reduced service. Please contact the postal services for delivery. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
Good delivery but I thought it was coming from Belgium so I had to wait longer.
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Acheteur Vérifié
Rating: 4 out of 5
I've been a customer for several years, and I'd like to thank the entire Tom Press team for the work they do for their customers despite the confinement.
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Response from tompress.com
Thank you very much, it's a pleasure.
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Acheteur Vérifié
Rating: 4 out of 5
Thanks for the advice
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Acheteur Vérifié
Rating: 4 out of 5
bonjour j'ai été surpris par la rapidité de livraison je suis très satisfait de ma commende salutation
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Acheteur Vérifié
Rating: 1 out of 5
Still not delivered, although it was urgent
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Response from tompress.com
Hello, In this period of confinement, I remind you that Colissimo is in reduced service. Your parcel is in transit on their platform. For all urgent parcels, you should opt for an express service. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked to have been warned of the delay in delivery and I find the expiry date too short.
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Acheteur Vérifié
Rating: 4 out of 5
The grates I received were great, they fit perfectly on my BOSCH chopper, I've finally found the grates I needed. You can tell the sales person I spoke to on the phone that this model of grate fits perfectly on the BOSCH chopper. Too bad I would have ordered one more, but the person told me it was impossible to adapt.
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Acheteur Vérifié
Rating: 4 out of 5
*4 stars because the thermometer broke during transport (be careful with fragile products) *That said, TOMPRESS gave me a thermometer free of charge 5 stars for customer service *The material I ordered is of good quality 5 stars *TOMPRESS is a serious company, there's no doubt about that.
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Acheteur vérifié
Rating: 4 out of 5
Very pleased
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Acheteur Vérifié
Rating: 4 out of 5
First order no problem.
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Acheteur Vérifié
Rating: 4 out of 5
Bon Appareil .
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verified buyer
Rating: 1 out of 5
My order was missing parts which made it unusable, still awaiting parts from the manufacturer, theyre unable to give me a date for when these would arrive, and would not send a replacement machine or find another solution for this issue.
Mistakes happen, and it's how one deals with them which makes the difference.
Response from tompress.com
Hello, We are doing everything to resolve your concerns. Photos were requested you unless error on our part, we have not received them, could you please send them to us? Best regards
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Acheteur Vérifié
Rating: 4 out of 5
At the time of ordering I don't know what happened but I received no confirmation and to top it all my order was lost and it took several days to recover it.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, very good
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Acheteur Vérifié
Rating: 4 out of 5
The product corresponds to the description but seems of average quality and not very solid... To be seen in time.
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Acheteur Vérifié
Rating: 4 out of 5
too long delivery time more than one month
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Acheteur Vérifié
Rating: 4 out of 5
sheep casings for chipolatas too small in diameter, impossible to thread even on the smallest tube...
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Response from tompress.com
Hello, remember to soften them well by rinsing them in warm water with a few drops of lemon. Leave them to soak before use to restore their elasticity. All tips: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, a bit of a wait (logical for an occasion) but it was worth it, the barrel is magnificent!
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Acheteur Vérifié
Rating: 4 out of 5
Good.
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Acheteur Vérifié
Rating: 4 out of 5
I put one star for delivery, because I can't put zero. Indeed, the deliveryman took 11 days to deliver my parcel, not even 60kms from his sorting center. Supposedly the address couldn't be found, etc. The goods were in perfect condition, just as I expected. Very good material, I'm not disappointed.
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Response from tompress.com
Thank you for your time. For delivery, you note Tom Press there.
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Acheteur vérifié
Rating: 4 out of 5
your customer service reminded me when your platform did not register my order, or in several copies, well seen ... The items arrived whole but what overpacking, no way to use a smaller container?
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Acheteur Vérifié
Rating: 4 out of 5
Very slow website to track your order... not a good customer experience.
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Acheteur Vérifié
Rating: 4 out of 5
everything was perfect, just a two-step delivery
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Acheteur Vérifié
Rating: 4 out of 5
The cooler is not very useful The cooling effect is too weak
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Response from tompress.com
How long did you put it in the freezer? At what temperature? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
On time and on budget
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Acheteur Vérifié
Rating: 4 out of 5
the advertised power does not correspond to the product
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Response from tompress.com
Hello, do you use it with butane or propane? Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I won't recommend it again. My order was already forgotten and then I had to play treasure hunt to find the parcel.
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Response from tompress.com
Hello, Could you please tell us more about your delivery? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
We regret the delivery in relay point not easy to schedule an appointment with the carrier carrier's website not easy to use thank you to the driver who phoned me and delivered to my workplace
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Acheteur Vérifié
Rating: 4 out of 5
Good product very happy
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Acheteur Vérifié
Rating: 4 out of 5
Product as expected, correct delivery. Only drawback: no compatibility with other brands of cartridge.
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C
compratore verificato
Rating: 4 out of 5
fast accurate and goods as described,good
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