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G
Rating: 4 out of 5
nothing to report
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersN
Rating: 4 out of 5
Just delivery a bit long
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P
Rating: 2 out of 5
The labels stuck on the pastry horns were very difficult to remove. The glue was too resistant. For a food utensil, this is not suitable.
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R
Rating: 2 out of 5
Reber chopper arrived wobbly and with white stains inside and outside that won't come off
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N
Rating: 1 out of 5
Received marble slab broken
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P
Rating: 4 out of 5
Everything was in line with my expectations but it is a pity that the delays for some items were 8 to 10 weeks instead of the 4 announced.
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B
Rating: 2 out of 5
a processing delay of + 45 days which required a reminder from me to know where my order was, then a payment issue because due to the delay, my initial credit card being renewed which necessitated reinitiating a payment
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C
Rating: 2 out of 5
For the first time in over 20 years, I am not happy with tom press: I received this order and within 5 minutes of opening the package I called to inform that an item was missing... 8 days later I have not received any news. Are we being taken for liars? Very unpleasant when we know that in less than 2 years I have ordered for over 2000 €.. the missing item costs 49.95 €.... I let you draw the conclusion and deduction...
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G
Rating: 4 out of 5
Very fast
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P
Rating: 4 out of 5
very satisfied
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D
Rating: 1 out of 5
Satisfied with my order.
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I
Rating: 1 out of 5
Since June, it's been a bit long to receive the products.
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P
Rating: 2 out of 5
I bought pork casings 55/60, but what I received is at most 50 (to know, I use a 50 mm stuffing tube, and it fits very difficultly), so disappointed.
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I
Rating: 1 out of 5
I received the broken pot, I only opened it on the weekend (when I could) and I was told that I had exceeded the 72 hours of the General Conditions, so what can I say
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J
Rating: 1 out of 5
2 months of waiting...not professional
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M
Rating: 1 out of 5
Way too long, several months. When the item finally arrived, it was missing 1 screw. Not serious.
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P
Rating: 1 out of 5
Very good service, the package arrived on the exact day. Congratulations to the whole team, and Happy New Year.
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J
Rating: 4 out of 5
very well packaged. Instructions and manual leave something to be desired
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G
Rating: 4 out of 5
VERY GOOD DELAY very long. Order in July and received in November without any message in between
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G
Rating: 4 out of 5
Delivery time of 2 months but good quality of customer service and products
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D
Rating: 2 out of 5
Despite a message and a phone call for a confirmation of D of the grid axes of the chopper, no response! BAD POINT FOR YOU. DJ
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P
Rating: 4 out of 5
repair compliant and warranty applied
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G
Rating: 4 out of 5
Nothing to say everything is perfect
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C
Rating: 4 out of 5
Thank you, Good product
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C
Rating: 2 out of 5
This is not the product I usually ordered even though I was told it was, and moreover, the items are not accepted.
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B
Rating: 4 out of 5
Happy but the order was on hold due to a missing item. A phone call to inform the customer would be nice. Everything was sorted out after a call from my side
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A
Rating: 4 out of 5
No feedback on usage as not yet put into service. I received the satisfaction questionnaire before receiving the item which arrived after the scheduled date. Material well packaged and arrived in good condition
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T
Rating: 4 out of 5
The catalog should be free
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P
Rating: 4 out of 5
Well received the package on the announced date. And a quality of the ordered products
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N
Rating: 1 out of 5
Missing product No information on order tracking Disappointing phone reception
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B
Rating: 1 out of 5
And the smoking grid was also missing
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K
Rating: 1 out of 5
Poorly packaged products. The grinder arrived with broken parts. In the rush of the delivery, I didn't have time to examine everything unfortunately Tom is not taking care of the return and only sends back one part.
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B
Rating: 2 out of 5
the part was not suitable for my thorny issue
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L
Rating: 1 out of 5
Order arrived 2 months late ...
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S
Rating: 1 out of 5
I ordered sheep intestines and instead, I received a book. They swapped my order with another customer. I called on the same day of delivery. I was supposed to be called back and refunded, and to this day nothing at all. I am still waiting. I hope to hear news soon as well as my refund.
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B
Rating: 4 out of 5
Hello, order placed at the end of August, received at the beginning of November. A bit long. Otherwise, good product.
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L
Rating: 4 out of 5
Order arrived quickly, shipping costs may need to be reviewed. €6 for an item costing €4
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B
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
The traps seem good, to see in use. However, compared to an old brand mouse trap (Lucifer) they are not deep enough, so I had to re-drill them by 13 mm and I think it will be more functional
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A
Rating: 2 out of 5
Offer presented as a price with a discount while with the 'supplements' the price is higher than that of the theater.
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