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A
Rating: 4 out of 5
I am very satisfied with the product I ordered, unfortunately I had a few problems with the deliveryman. Fortunately, the delivery company made up for it ...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
You have to be available for the carrier (9am-5pm slot). The doorbell didn't work, which I didn't know, and 2 minutes after the carrier arrived I found a notice telling me I was absent. Why put cell phone numbers on parcels if the courier doesn't use them? The carrier's phone number is overtaxed, which is very unpleasant.
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A
Rating: 4 out of 5
Delivered quickly, looks as good as new, very satisfied.
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
A shopkeeper in another neighborhood contacted us to inform us that a parcel in our name had been found in the dumpster near his business.
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Response from tompress.com
Hello, Are you sure it's really our parcel? We have a receipt against signature from Chronopost for the delivery of the parcel we sent you via their service. Please contact us again on 05.63.71.44.99, we remain at your disposal. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Simply the tracking of the package, I had taken an express delivery and I was notified 2 days after the arrival of the package.
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A
Rating: 1 out of 5
Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d
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A
Rating: 2 out of 5
Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d
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Response from tompress.com
Hello, Our apologies for the inconvenience. We are following up the case under reference 22911. Best regards.
A
Rating: 4 out of 5
Good quality product, fast delivery but too big. However, my machine is an RGV 275 Bon. The main thing is that it's protected from dust
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A
Rating: 4 out of 5
I don't know about delivery, the post office has been down since the end of March and parcels are easily 5 to 6 days late. On your side it's very good
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A
Rating: 4 out of 5
very good products, but delivery was delayed twice.
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A
Rating: 4 out of 5
Everything impeccable
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A
Rating: 4 out of 5
We are very satisfied with the quality products. Thank you...
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A
Rating: 4 out of 5
Satisfied and happy with the products.
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A
Rating: 4 out of 5
The outside diameters (inlet and outlet) of the cork stopper are just a millimeter too small to ensure a good seal over the long term (several years), and what's more, the stopper is made of agglomerated cork granules. So I replaced it with a real, solid cork that I drilled to fit the tap. The faucet is OK.
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A
Rating: 4 out of 5
the delivery was not made on time as promised. I was told 48 hours, ordered on Tuesday and only received it the following Monday.
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A
Rating: 4 out of 5
Good product fast delivery
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A
Rating: 4 out of 5
I use the weeder to control weeds in my 40 cm wide between-rows. The 35 mm blade is perfect for the job. However, you don't want the weeds to get too high, so you'd better use the tool regularly in dry weather. The settings are simple but sufficient. The blades could do with a sharpening when you buy them...
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A
Rating: 4 out of 5
Although my order was not available in full, I was asked if I wanted a partial delivery and if I maintained my order for the item that was temporarily unavailable; this was dispatched within the announced timeframe. Well done
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A
Rating: 1 out of 5
Not a good product at all
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Response from tompress.com
Hello, What's wrong with the saw blade? Did you also have a delivery problem? Please let us know if you have any problems at 05 63 71 44 99 or by e-mail at [email protected]. Best regards.
A
Rating: 4 out of 5
No email or sms before the first delivery, obviously I was absent ... 2nd delivery: damaged box, the gentlemen did not have time, signature and oust Good after unpacking, no breakage that's the main thing Thank you, speed and product meets my expectations
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A
Rating: 4 out of 5
I lost more than 4 m of hose, too small and with holes every 3 cm.
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Response from tompress.com
Hello, I am opening a file with our after-sales service. Please let them know the batch number of the hose concerned at [email protected] or 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
My delivery arrived in two days. Reaching your partners was difficult. Customer service was friendly but I would have preferred direct contact with geodis, which would have saved me a lot of trouble.
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A
Rating: 4 out of 5
Very useful device
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A
Rating: 4 out of 5
Expensive for its quality: lightweight wood, rudimentary fasteners.
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Response from tompress.com
Hello, We apologize if the item is not to your liking. Please contact our after-sales service on 05 63 71 44 99 or [email protected] to arrange a return. Best regards.
A
Rating: 4 out of 5
Colissimo delivery in the French overseas departments is too expensive. We need other solutions, possibly of lower quality, slower but cheaper.
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A
Rating: 4 out of 5
Delivery costs too high
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A
Rating: 4 out of 5
I found the product easily, order and delivery very good
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A
Rating: 4 out of 5
The score would have been 5 if the post office had tracked the package properly. For the professionalism of TOMPRESS, I give a 2 thumbs up.
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A
Rating: 4 out of 5
The product is good for small quantities of cheese but remains expensive.
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C
Rating: 4 out of 5
excellent product,time a little long due to availability but all in all, well made product.
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A
Rating: 4 out of 5
Order received quickly, following 1 error request for return: After-sales service attentive and new delivery fast.
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A
Rating: 4 out of 5
We are very satisfied with the very practical item we ordered and received on time.
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A
Rating: 1 out of 5
I still haven't received my parcel: stuck in a chronopost locker
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A
Rating: 4 out of 5
Good service with this appliance, and very easy to store.
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A
Rating: 4 out of 5
Delivery took a while. I was expecting it because one of the items was not in stock. After 3 weeks, I sent a message asking for a delay but received no answer.
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A
Rating: 1 out of 5
Deplorable service, order placed in November for Christmas, order received in May. All this strongly encourages me not to recommend your services to anyone I know to avoid another disappointment. I do not understand how customers can be treated in this way. I am extremely disappointed. Sincerely
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A
Rating: 4 out of 5
I contacted the company for information about the product, to find out if the moulds chosen were suitable for large madeleines. I was very well received, the person even came to see for herself and confirmed that it was fine, except that the moulds were for medium-sized madeleines.
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A
Rating: 4 out of 5
still a little too thick for me
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