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A
Rating: 4 out of 5
order a little too late compared to the one before r a s sastified.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Quality product
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A
Rating: 4 out of 5
Product conforms to my order, but it's a shame the instructions are not in French.
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A
Rating: 4 out of 5
Satisfied with the product
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A
Rating: 4 out of 5
as the 30-litre tank product was not available, delivery was a little late.
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A
Rating: 1 out of 5
I waited for my order for more than 10 days, I turned to Amazon and the next day, I received them, so you see your site is finished, except that you still owe me 10.30 euros ... The refund was supposed to be made and it's been ordered, I'm still waiting for it, I'm even thinking of filing a complaint.
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Response from tompress.com
Hello, We were out of stock and we're sorry about that. On the other hand, the refund has been made since 24/10/2018. Best regards.
A
Rating: 4 out of 5
I didn't need customer service, so I can't rate this item.
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A
Rating: 1 out of 5
To evaluate, I would have to deliver
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Response from tompress.com
Hello, It seems that the delivery man is having trouble finding the delivery address. He will have to contact you again. Best regards.
A
Rating: 4 out of 5
Apart from the transport, everything is perfect
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A
Rating: 4 out of 5
long delivery time. Package received all smashed...
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Response from tompress.com
Hello, we apologize for the inconvenience, but what about the products inside? Is everything in perfect condition or was there any breakage? Best regards.
A
Rating: 4 out of 5
ease of ordering and speed of delivery. The equipment is not yet assembled but seems to be of good quality.
No info on product availability by phone on Saturdays.
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No info on product availability by phone on Saturdays.
A
Rating: 1 out of 5
2 barrels ordered. One drum damaged. Delivery returned. No news since
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Response from tompress.com
Hello, The credit note for refund was issued and sent by email dated 25/10/2018, I invite you to check your email box for further infomations, you can contact us at 05 63 71 44 99 or [email protected] for any questions. Best regards.
A
Rating: 4 out of 5
Very good product in spite of information taken by phone, given by an unfriendly person.
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A
Rating: 4 out of 5
the cash register was not available quickly enough
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A
Rating: 2 out of 5
All the corks don't close the bottles properly, and the time between delivery and order was far too long.
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Response from tompress.com
Hello, We apologize for any inconvenience this may cause, but we've done everything we can to reduce the restocking time. Closing is done by a simple quarter turn. When you feel resistance, please do not force further to avoid crushing the lugs. Best regards.
A
Rating: 4 out of 5
hello , good equipment to be improved ( opinion of an agricultural engineer ) technical problem: the flywheel positioning axle (major defect) the reservation to screw the flywheel nut on the axle is non-existent it would be preferable to provide a key or other system I still have a nut no assembly instructions or description of parts good luck robert champion
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Response from tompress.com
Hello, Thank you for your suggestions, which we are studying with the manufacturer. Best regards.
A
Rating: 4 out of 5
products as ordered fast delivery so I would recommend
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C
Rating: 4 out of 5
Excellent product
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A
Rating: 2 out of 5
Delivery too long after order not notified if delivery problem.
Delivered after complaint
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Delivered after complaint
Response from tompress.com
Hello, Unfortunately, you ordered items that were out of stock and we had to wait for them to be restocked. Best regards.
A
Rating: 4 out of 5
good customer service despite a 3-week wait
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A
Rating: 1 out of 5
I never received the product. The tracked parcel was announced as delivered on 19/10. That day, I did receive an envelope with your catalog and the invoice, but no product. Your customer service simply told me to check with the post office... In other words, you're on your own.
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Response from tompress.com
Hello, a file has been opened with our after-sales service. Research is in progress. As soon as we have information, our after-sales service will contact you. You can also contact us by e-mail or telephone, quoting reference 21699. Best regards.
A
Rating: 4 out of 5
received on time, produced as expected.
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A
Rating: 4 out of 5
The battery-powered motor is much too close to the drum, making it unsuitable for use with a gas grill.
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A
Rating: 4 out of 5
All ok
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A
Rating: 4 out of 5
Bottles ordered intact and compliant. Delivery by GEODIS catastrophic Delivery in 5 days instead of 48 hours, and even then it would have taken longer because I had to yell at the deliveryman to come on the agreed day because he made me take the day off to tell me it will be for tomorrow. And he didn't even want me to check the goods..."
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A
Rating: 4 out of 5
Satisfied good performance
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A
Rating: 4 out of 5
This is my first order, so I can't really give an objective assessment.
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A
Rating: 4 out of 5
No problem with tompress
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A
Rating: 4 out of 5
Very satisfied with the service Tom press a very great professionalism and a very great quality of service parcel extremely well packed but very disappointed with the conveyor who left me the parcel at the entry of my gate which is with 100 m of my house given that the parcel was a little heavy I had to carry it alone I recommend Tom press go there the eyes closed
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A
Rating: 4 out of 5
This article is practical but not of very good quality...rusts with the first wash even after drying with a cloth...a handle should be sold with it.
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A
Rating: 4 out of 5
No problem, now you just have to use the equipment
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A
Rating: 4 out of 5
delivery time far too long, obviously due to a supplier problem, but otherwise top-notch after-sales service following bottle breakage in transit.
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A
Rating: 2 out of 5
Order for which the product was indicated in stock" delivery under 24 h was not delivered in time (approximately 10 days) I had to buy other bottles at another supplier in order to be able to bottle my apple juice.
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V
Rating: 1 out of 5
Minimum use of materials, maximum profit? product is out of proportion in terms of design, use of materials and workmanship to the price demanded.
The packaging and presentation is very questionable.
I would NOT recommend or want to buy again the power slicer made in Poland or the Czech Republic.
Especially as the product is officially offered by France, which is misleading.
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The packaging and presentation is very questionable.
I would NOT recommend or want to buy again the power slicer made in Poland or the Czech Republic.
Especially as the product is officially offered by France, which is misleading.
A
Rating: 4 out of 5
product a bit expensive as well as shipping
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A
Rating: 4 out of 5
Just one comment: the lack of delivery flexibility. On the 1st delivery, you're not warned, and on the 2nd, you have to block off a whole day...
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A
Rating: 4 out of 5
there were 4 broken jars out of 20 (interesting catalog)
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Response from tompress.com
Hello, We apologize for this inconvenience. Have you notified our customer service department? Please contact us so that we can take the necessary steps. Best regards.
A
Rating: 4 out of 5
Fast delivery and in good condition. Perfect
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A
Rating: 4 out of 5
Result expected for tomatoes. Disappointing for blackberries. Requires a lot of strength to turn the crank, especially for blackberries. Regrettable lack of instructions.
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Response from tompress.com
Hello, We apologize for this oversight. I will send you the instructions for your appliance today. Best regards.
A
Rating: 4 out of 5
The extractor was extremely well packaged. However, it had stains on it, as if it had already been used once... a bit strange, but as we were in a hurry to make our juice we kept it.
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