The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
the hives are not identical and the staple screws are badly positioned p lesoile
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Response from tompress.com
Hello, I'm sorry to hear that your order did not give you complete satisfaction. After-sales service file no. 21479 has been opened, and an e-mail with all the details has been sent directly to you. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Little lack of information on delivery tracking.
Would like to receive emails.
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Acheteur Vérifié
Rating: 4 out of 5
No problem ordering, delivery on time, excellent product.
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Acheteur Vérifié
Rating: 4 out of 5
The 2 euro coupon is simply ridiculous. It's better not to give them away.
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Acheteur Vérifié
Rating: 4 out of 5
unfortunately, delivery was delayed by more than a week because the product was not available, even though it was "in stock" on the website
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Acheteur Vérifié
Rating: 4 out of 5
Not yet used, so efficiency? apparently everything works and is as ordered.
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Acheteur Vérifié
Rating: 4 out of 5
No worries
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Acheteur Vérifié
Rating: 4 out of 5
For delivery, it would be nice to be able to choose the day and time online.
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Acheteur Vérifié
Rating: 4 out of 5
very good for me greeting pleasure to recommend
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Acheteur Vérifié
Rating: 4 out of 5
As usual, fast, efficient and complete. Satisfied with my order, delivered on time.
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Acheteur vérifié
Rating: 4 out of 5
The delivery time is too long. But the product is just what we wanted. And good follow-up, good communication
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Acheteur Vérifié
Rating: 4 out of 5
Very good service. Fast delivery. Just a little disappointed that the fruit harvesting nets are not larger. But it was indicated in the comments before purchase.
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Acheteur Vérifié
Rating: 4 out of 5
Worry-free, quickly satisfied
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Acheteur Vérifié
Rating: 4 out of 5
hesitation between grinder/rape to make apple juice. in the end, ideal device for my volume of apples to be reduced.
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Acheteur Vérifié
Rating: 4 out of 5
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
I ordered a pasta machine with motor. A little long for motor (2 months) but goods ok
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Verifizierter Käufer
Rating: 4 out of 5
I did not receive any information that a product was not in stock and waited 10 days for delivery. Otherwise everything was fine...
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say about the service, fast shipping, friendly customer service.
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Acheteur Vérifié
Rating: 4 out of 5
very well
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Acheteur Vérifié
Rating: 4 out of 5
Great product, incredible price, we're very happy
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Acheteur Vérifié
Rating: 4 out of 5
for today's unformed delivery
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Very easy to use and highly effective.
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Acheteur Vérifié
Rating: 4 out of 5
cde made on August 29, delivery on September 6 (without warning).
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Response from tompress.com
Hello, The carrier should have agreed with you the day of delivery, our apologies, we will not fail to report this behavior. Best regards.
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verified buyer
Rating: 4 out of 5
Good
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Acheteur vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
The hole for the tap was not made After I called Tompress, I was told that this was normal.
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Response from tompress.com
Hello, you can choose the diameter of tap that suits you best by drilling the barrel to your liking. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time and products as described.
Very good
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compratore verificato
Rating: 4 out of 5
The goods are what I was expecting but the delivery was a bit long even considering the vacation season. The shipping cost is a bit of a steal....
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Response from tompress.com
Good morning, the shipping price decreases as the order increases. We apologize for the slightly longer than usual wait in shipping due to congested period. CUSTOMER SERVICE TOMPRESS ITALIA
The availability information displayed on the site did not correspond to the lead time displayed in the confirmation email. The message sent to customer service went unanswered. I received a product that did not match my order (different color). I kept the product, but I'm not sure I'll do it again.
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Response from tompress.com
Hello, The confirmation e-mail took into account the last copy you had purchased. The product was available and has been shipped. However, the color should be the one you ordered. Please contact our after-sales service. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
product identical to photos and delivery with no unpleasant surprises
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time, customer service called to tell me that any goods not in stock would delay delivery and that I could change my order. I thought this was very professional of them, being a new customer and not having seen certain delivery closures.
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Acheteur Vérifié
Rating: 4 out of 5
Apart from sending the wrong part number ... everything is fine. The exchange of the material was done very quickly ... Impeccable after-sales service.
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Acheteur Vérifié
Rating: 2 out of 5
Product does not correspond to our expectations The grout is tomato juice The device al designed leak at the crank grout both on the floor and in the bowl Customer service does not want to do anything everything is normal according to them
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Response from tompress.com
Hello, you can spin your tomatoes a little before putting them through the corer, which should limit leakage from the hopper and crank. You can also iron the waste to extract as much pulp as possible. You can contact us directly with a visual aid at [email protected]. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not been delivered, the service responds but without a valid solution.
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Response from tompress.com
Hi, It seems that the postal services have lost your parcel. We have made a complaint directly to their department, who must take the necessary steps, and we are contacting them again. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect service
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Acheteur Vérifié
Rating: 4 out of 5
Good-quality material, except for a molding defect on the unit's clamp, which prevents it from holding securely to any support. Likewise, leaks from the crank handle and seed filter. Salad bowl and bowl needed to channel leaks... too bad.
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Acheteur Vérifié
Rating: 4 out of 5
always very satisfied with tompress. small difficulty to recover the parcel illegible address of course the employee of the post office but in question tompress.but as I said to them that I work with tompress since 12 years it was the first incident.bien cordialement
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compratore verificato
Rating: 4 out of 5
shipping too expensive
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