The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Everything is always perfect at tompress. For the moment I have no comments to make, only congratulations. Bravo, keep up the good work, maybe a price cut would be nice, but not at the expense of quality. The ball is in your court.
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Acheteur Vérifié
Rating: 4 out of 5
Impeccable material.long and unfortunate delivery.
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Response from tompress.com
Hello, sorry to hear that the delivery did not go as planned. Please send us the details by e-mail directly to [email protected] so that we can make the necessary arrangements. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
serious to recommend
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Acheteur Vérifié
Rating: 2 out of 5
too long to order
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Acheteur Vérifié
Rating: 1 out of 5
To be able to evaluate an order, you would have to have already received it. On the other hand, customer service is not very commercial, even very unpleasant. I would have preferred to give a positive review if everything had gone well. So for the time being, I'm giving a very unfavorable or even negative review. I hope that all this will be arranged so that I can change my mind.
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Verifizierter Käufer
Rating: 4 out of 5
Everything was too good. Top delivery.
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Acheteur Vérifié
Rating: 4 out of 5
1 etoile pour la livraison car le transporteur a été incorrect payé 14 Euros pour livraison 24 h lui a livré un jour apres car je cite ces paroles normalement je ne livraison pas qd il n' y a qu'un colis et jamais apres 13h desolée si il est pas organisé et je suis pas responsable du nbre de colis qu'on donne lui a livrer et si sa depasse son tps de travail
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Response from tompress.com
do you have to explain his attitude to me?"
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Acheteur Vérifié
Rating: 4 out of 5
Delivery arrived a day late. Nice welcome gift.
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Acheteur Vérifié
Rating: 4 out of 5
chowders too big
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Acheteur Vérifié
Rating: 4 out of 5
Very good merchandise
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compratore verificato
Rating: 4 out of 5
Excellent value for money. Goods arrived ni expected time, in fact even early. Packaging in place. Merchandise meets my expectations exactly.
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Acheteur Vérifié
Rating: 4 out of 5
good service.serious company.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my expectations.longevity remains to be seen.order shipped and arrived on time.reception without problems.
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Acheteur Vérifié
Rating: 4 out of 5
It's a very good article, but a bit expensive. Too bad I couldn't find this kind of article at Tom Press, otherwise I'd have had to shop around.
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Acheteur Vérifié
Rating: 4 out of 5
Order conforms to order
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Acheteur Vérifié
Rating: 4 out of 5
Easy to order, large selection and quality products. Fast delivery. Very satisfied with this supplier.
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Acheteur Vérifié
Rating: 4 out of 5
correct product, remains to check the length which is expected to be 5 m ? ? ?
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Acheteur Vérifié
Rating: 4 out of 5
first experience but not necessarily the last. to be seen
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Acheteur Vérifié
Rating: 2 out of 5
Hello, My order of 05/03/18 was not delivered until 13/03/18. I was therefore obliged to borrow a mincer from a friend to make my pâtés. The deliveryman claims to have passed by on Thursday 8 and to have left a telephone message but I have received nothing I specify that I was present. the invoice was not attached to your package The REBER instruction manual was found crumpled and torn...
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Response from tompress.com
Hello, We apologize for the inconvenience. We will send you a notice by e-mail as soon as possible, along with a duplicate invoice. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery with correct packaging, goods corresponding to my order and of good quality
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, compliant product
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Acheteur Vérifié
Rating: 4 out of 5
No particular problem.Delivery conforms.At first sight good product,To see in time.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, but I was a little disappointed not to have been informed of the day of the delivery. I'll test it this weekend. To be continued... :)
One small question though: how is the vacuum created when the casing is inserted???
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Response from tompress.com
This machine is equipped with a patented system that effectively prevents air from escaping when backing. You'll see that the funnels are grooved precisely for this purpose. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
always at the customer's service
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Acheteur Vérifié
Rating: 4 out of 5
Although I haven't tried it out yet, the product seems to be up to scratch.
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Acheteur Vérifié
Rating: 4 out of 5
Box damaged and always dented Spreaders always crushed I've had several orders from you And always the same problem
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Response from tompress.com
Hello, We apologize for the inconvenience and hope that the items have not been damaged. We will take care to reinforce the callage for this type of shipment. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
good service.delivery on time,correct packaging and goods as ordered.perfect.
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Acheteur Vérifié
Rating: 1 out of 5
I have not yet received the parcel
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Response from tompress.com
Hello, It's normal, you haven't validated the quote, a payment is necessary to trigger the shipment of the order. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
product conforms to the order but lacks the support shown in the catalog
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Response from tompress.com
Hello, the sharpener base is optional, ref. COUREDIASOC. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
no problem
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Acheteur Vérifié
Rating: 2 out of 5
I have waited 5 months for my vacuum bags, can you give me the address of your supplier. It would save me a lot of time.
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Acheteur Vérifié
Rating: 4 out of 5
I've never had to use Customer Service, so I can't give an assessment of it.
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Acheteur Vérifié
Rating: 4 out of 5
first contact with this company which has a lot to see. the catalog and calendar offered are very well done. company to follow.
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Acheteur Vérifié
Rating: 4 out of 5
Fast, efficient and reliable. No complaints.
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Response from tompress.com
Merci :)
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Acheteur Vérifié
Rating: 1 out of 5
Out of stock , product not delivered yet , not before 3 weeks .
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Response from tompress.com
Hello, the initially planned restocking time has been postponed by the manufacturer. As indicated by our customer service department, we will inform you when the parcel leaves. We will do our best to reduce this delay. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
There was just one problem: I had to contact Tom'press because I hadn't heard anything about my order for nearly 3 weeks (nothing about product availability, nothing about delivery times). Fortunately, as soon as I got in touch by e-mail, delivery was very quick and went off without a hitch.
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Response from tompress.com
Hello, your order included an item in the process of being restocked. The delivery time is indicated on the order confirmation, please also consult the product sheet, where the stock and delivery time are also indicated in real time. See you soon. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
The product corresponds to the expected quality and use. It was delivered promptly.
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Acheteur Vérifié
Rating: 2 out of 5
Revisit the packaging because when I opened the package at home, my plastic boxes were a bit broken (not enough protection).
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Response from tompress.com
Hello, Thank you for your comment, I immediately created a file with our after-sales service to report this breakage. I'll get back to you by e-mail with all the details. Best regards.
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