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A
Rating: 4 out of 5
Well received and fast. Nothing to say
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Hassle-free delivery by our letter carrier (chronopost) on the advertised date. One problem with the digital probe thermometer: it doesn't work. I'll see how to return it for exchange.
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A
Rating: 4 out of 5
Delivery a little slow. Product correct.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Delivery too late
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A
Rating: 4 out of 5
The parcel arrived quickly, as soon as we have tried the chopper we will let you know what we think.
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A
Rating: 4 out of 5
practical product
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A
Rating: 4 out of 5
Good quality product. Fast delivery
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A
Rating: 4 out of 5
fast delivery compliant product:to be confirmed when baking
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A
Rating: 4 out of 5
Overall, I'm satisfied with the product and its operation. It should be pointed out that the information on capacity is inaccurate, as it is impossible to fit 14 1-liter jars. That said, I would recommend it for its ease of use.
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A
Rating: 4 out of 5
I was a little disappointed that the baking sheet I bought cannot be used in an oven above 220 degrees. I would have liked this to have been specified on the product presentation on the site.
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A
Rating: 2 out of 5
Totally unsuitable and ineffective product, despite direct contact with customer service for a pre-purchase check on the use of the machine. Choose between incompetence or a Comercial lie ...
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Response from tompress.com
Hello, you've ordered a table-top oil press to process oilseeds. If the seeds are dry, sieved (without stones) and crushed (for larger seeds), the machine should give you oil. Please contact our after-sales service. Best regards.
V
Rating: 4 out of 5
Does not grind as described
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A
Rating: 4 out of 5
the pot has a lack of enamel on the lid and one spot inside; I hope it won't start rusting from these spots
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Response from tompress.com
Hello, Please send us a photo by e-mail to [email protected], our after-sales service will look at it and see what needs to be done. Best regards.
A
Rating: 4 out of 5
The packaging was very damaged on arrival. Fortunately, the barrels seemed unaffected.
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A
Rating: 1 out of 5
It's difficult to give an opinion on an order that still hasn't been delivered. In any case, I'm disappointed.
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Response from tompress.com
Hello, the French fry cutter is being restocked and will be shipped shortly. Best regards.
A
Rating: 4 out of 5
as described. A little fragile, but at this price, you don't have to ask for the moon either.
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V
Rating: 1 out of 5
Long delivery times, poor quality at completely overpriced prices. Very limited and lengthy exchange options.
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
in use
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A
Rating: 4 out of 5
Conforms in every respect Satisfied for the first time
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Fast delivery, product lives up to expectations, nickel.
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
nothing to say... Excellent.
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C
Rating: 4 out of 5
excellent assistance
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A
Rating: 4 out of 5
we find it unacceptable that the parcel was placed in the letterbox without ringing the intercom to notify us of the parcel's delivery Thank you.
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A
Rating: 4 out of 5
Good overall, the book goes into more detail about cooking recipes than what I was looking for, i.e. detailed preparation of fish or meat before smoking.... Cdlmt
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A
Rating: 4 out of 5
Although defined in the product description, the smokehouse was delivered without sawdust.
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Response from tompress.com
Hello, I have just reported the problem to our customer service department. A file is open 19828. Please inform us of any delivery problems within 48 to 72 hours. Best regards.
A
Rating: 4 out of 5
Responsive and professional.
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A
Rating: 4 out of 5
the fruit crusher is very good: the instructions are very informative. the press, on the other hand, has no instructions, especially when it comes to positioning the pawls. in operation, the pawls don't always fall into the holes. moreover, several people are needed to hold the wooden wedges.
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Response from tompress.com
You can download the instructions directly from the press's product sheet.
V
Rating: 2 out of 5
Delivery has not yet been made, despite extremely high shipping costs. I am very dissatisfied
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Response from tompress.com
Hello, your parcel has arrived in Germany, a good passage was left for you by the postal services. Regards.
A
Rating: 4 out of 5
Very fast delivery. Basket will be used to transport my wood. Good depth. Appears to be sturdy given the thickness of the plastic.
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A
Rating: 4 out of 5
Good, nothing to criticize
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A
Rating: 4 out of 5
I would have preferred delivery to a relay point but this was not possible.
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A
Rating: 4 out of 5
good service
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A
Rating: 2 out of 5
Delivery problem, tracking was blocked. Little help from customer service, I had to call the carrier myself (pay number). Once delivered, the parcel was protected in a cardboard box, but when I opened it, the top of one of the uprights was bent. I haven't fixed it yet but I think the product is still functional, but customer service and delivery need to be reviewed.
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A
Rating: 4 out of 5
Insufficient attention to order preparation 250 grams instead of one kilo
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Response from tompress.com
Hello, Our apologies, our after-sales service did what was necessary, a new shipment was made last week. Best regards.
A
Rating: 4 out of 5
short time between order and delivery great
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A
Rating: 4 out of 5
Good product, crank problem but replaced immediately.
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