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A
Rating: 4 out of 5
Good quality items, albeit a little pricey
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 4 stars
Reset filtersV
Rating: 1 out of 5
25.9. ordered and paid until 09.10. not delivered great performance
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Response from tompress.com
Hello, We apologize for this inconvenience, we have filed a complaint with the postal services to find out the details of this routing. Yours sincerely
A
Rating: 4 out of 5
I think Tom'Press discovered the problem thanks to my complaint. As far as the product is concerned, the pipes are too small (internal diameter 8mm), which makes it very difficult to connect to a container, and the inlet pipe is in 2 parts, which is a pity because assembly is very easy without instructions and the filtration is perfect with the finest filter.
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A
Rating: 4 out of 5
Lack of clarity on the delivery time on the website page. The item was not in stock and I had to wait 15 days... But very good customer service which, in my opinion, speeded up delivery.
Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
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Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
Response from tompress.com
Hello, We are indeed declared to the Belgian tax authorities and offer the www.tompress.be site in accordance with the terms of transport and delivery adapted to your destination. Best regards.
A
Rating: 4 out of 5
convenient site and fast delivery
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A
Rating: 4 out of 5
I already had the model below this one, and I was happy with it, but it wasn't big enough for the number of juices I consumed. So I decided to order this one, but still not big enough.......
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A
Rating: 4 out of 5
order conforms and in good condition.
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A
Rating: 4 out of 5
I hadn't had any problems, but it's been a long time since this order was placed and received... So nothing to report
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A
Rating: 4 out of 5
all nickel, thank you
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A
Rating: 4 out of 5
waiting to be used
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A
Rating: 4 out of 5
excellent telephone reception and very responsive to orders good product quality
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A
Rating: 4 out of 5
Good I am satisfied with the product
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A
Rating: 4 out of 5
Serious company, good merchandise and well protected, the only downside was the delivery time...
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A
Rating: 4 out of 5
the transporters have no training, which the agency has received on two occasions
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V
Rating: 1 out of 5
I would like to rate it mja, but so far (3.10.) has not been delivered or does it come with the stagecoach, because it is not 48 hours delivery time, but 480?
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Response from tompress.com
Hello, it seems that the postal services are having difficulty delivering to you, you can approve details at the following link: https://www.laposte.fr/particulier/outils/de/ein-paket-verfolgen?codeCB257934297DE We will open a claim to process your package. We apologize for this inconvenience. Yours sincerely
A
Rating: 4 out of 5
It's a pity that you don't have representatives of your store near Switzerland, it would be easier for our purchases because of customs for parcels" thank you and good day. serge golaz"
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A
Rating: 4 out of 5
package received in good condition and on time.
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A
Rating: 4 out of 5
I bought the jars to put my spices in. I'm very happy.
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A
Rating: 4 out of 5
First. Order Good packaging fast delivery
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A
Rating: 4 out of 5
Hello, just to let you know that I received a bag of blood sausage casings and found that there were quite a few that had been pressed. This is the 1st time that I have come across a bag like this since I have ordered from you.
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A
Rating: 4 out of 5
SMS received 5 days after order Online appointment booking not working - call to carrier: computer breakdown
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Response from tompress.com
impossible to find your parcel
A
Rating: 4 out of 5
Delivery delayed but good overall
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A
Rating: 4 out of 5
Very satisfied, nothing to criticize.
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A
Rating: 4 out of 5
satisfactory
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Lack of delivery follow-up Time slot too wide and penalising for the organisation
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A
Rating: 4 out of 5
fault of the carrier 2 months to be delivered and 20 euros more to pay
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Response from tompress.com
Hello, We didn't get this information, are you sure it's a package from Tom Press? If not, please proceed with the note change. Best regards.
A
Rating: 4 out of 5
There was just a slight delay in delivery due to the unavailability of the product, but otherwise everything is perfect Thank you.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Over a month for delivery I find that very long.
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A
Rating: 4 out of 5
I have been inundated with wine and gastronomy advertising emails since I ordered from your site, even though I had asked not to receive offers from partners. No consideration for the customer's opinion. I will not be ordering from your site again.
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Response from tompress.com
Hello, Your request has been taken into account. Best regards.
A
Rating: 4 out of 5
very good we find in your company what we can't find elsewhere jcc
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A
Rating: 4 out of 5
C'est lis bien livre bon état marchandise impeccable
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Very good products, a wide choice and competent, responsive customer service. The only downside is that prices are rather high compared with the competition.
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A
Rating: 4 out of 5
good piece ras
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A
Rating: 4 out of 5
I gave it three stars for delivery because when I placed my order I didn't check the delivery address and made a validation error.
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A
Rating: 4 out of 5
good overall a little expensive on some items
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A
Rating: 4 out of 5
very satisfied with the service . thank you
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A
Rating: 4 out of 5
For the support of ham, no problem as well as the brush, but for garlic we find many rotten Too bad, what to do?
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Response from tompress.com
Hello, I have reported the case to our after-sales service, you should receive an e-mail in a few moments. Best regards.