The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Delighted with the material, but not with the delivery service. Parcel Tracking says that the goods arrived on site on Friday at 3:30 am, nothing on Friday, nor on Saturday, no sms, no way to contact them. So what's the point of tracking? It's a pity because it will make me hesitate to order.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery a little long (compared to another competitor site with whom I received my order in 6 days). (Even more than 10000 Km away). Otherwise, goods well received in good condition except for the packaging which was a little "light" and was a little "crumpled and dented", the tape not well held.
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Acheteur Vérifié
Rating: 4 out of 5
as usual your site intenet is very, very shabby you're the worst site I use every time it's a pain, every time I write to you and every time you change nothing
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Acheteur Vérifié
Rating: 4 out of 5
This is our 3rd garlic mill, and despite its more solid appearance, the screw thread is still made of plastic.
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Response from tompress.com
which wears out after a few months and makes it obsolete".
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
the material is of good quality but as described in previous reviews the fixing system needs to be reviewed....(no stability)
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Very good product, fast delivery but it's a shame that the product was damaged in transit because the packaging was not top quality.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a curved ember collector for a wood oven and instead I received a small shovel to collect the embers, so I'm very disappointed.
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Response from tompress.com
Hello, We did receive your e-mail yesterday regarding this article inversion. We apologize for the inconvenience. Of course, we immediately proceeded to the exchange, the correct article left yesterday. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
The parcel arrived on time, well packaged, and after stripping the stainless steel sheets, assembly went smoothly. You'll need to be a handyman, as the plan is pretty basic. You need a 10 mm open-end wrench.
The sheet metal is of good quality, and the laser cuts precise (and sharp). The smoker looks great once assembled, BRAVO. There's a lack of instructions on how to use the beast.
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Response from tompress.com
Hello, for the use, we propose a book Smoking & Fumaisons".
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 1 out of 5
I can't evaluate the product, as I still haven't received it. I'm in a rural area in the south of Belgium, but I'm still surprised that it hasn't been delivered yet....
I will reply to the review once the product has been delivered Kind regards etienne Godts
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Response from tompress.com
Hello, the tracking of the parcel indicates it delivered, do not hesitate to share with us your impressions or to change the attribution of note. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
The cans had no protection, just walls in the box with no bubble wrap to protect them.luckily no breakages.
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Response from tompress.com
Hello, As your order and delivery went well, I don't understand your note. Maybe it's a mistake? Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
No manufacturing
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Response from tompress.com
Hello, please tell us which article you are interested in. You can do so by replying to the e-mail I sent you. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
satisfied, with one downside: no explanations, no instructions on how to use the brine casings. We'll have to search for them on the internet... Too bad...
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Response from tompress.com
Hello, you have the product advice sheet. You'll find it at the following link: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
The notches for opening bottles are missing, but that's not a must. For jars and jars it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 1 out of 5
It's July 20 and the order still hasn't been delivered. No information, no reviews ... and you ask me to evaluate your services?
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Response from tompress.com
Hello, Your package was indeed shipped on 11/07/2017, I am approaching the carrier to find out the routing details and will contact you later today. Best regards.
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Verifizierter Käufer
Rating: 1 out of 5
I can not rate, because the stock, already paid stock has not arrived after 2 weeks if this is not done until 28.this, I resign from the purchase contract and demand my money back
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Response from tompress.com
Hello, thank you for your message, but I see that your package is left on the day of order and it has been delivered to you. Yours sincerely.
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Acheteur Vérifié
Rating: 4 out of 5
problem with the carrier
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Response from tompress.com
Hello, Please don't hesitate to let us know about the problem so that we can take action. You can inform us of the progress of your delivery at [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I find the product average, the knife tends to rust even when dried well, and I wonder if the plastic washer will last long enough...
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Response from tompress.com
After drying, remember to grease it to prevent it from rusting. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
Good delivery in a perfect timeframe.
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Acheteur Vérifié
Rating: 4 out of 5
Hello Very good, high-quality equipment. Thanks to Tompress for the well-designed website and for answering my questions by phone. It's a shame that the carrier doesn't understand that there are no inhabitants in a winery. When a precise time has been agreed (morning or afternoon), it must be respected. After several calls, delivery was made.
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Acheteur Vérifié
Rating: 4 out of 5
No problem, except for the slightly long delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
Good-quality weighing equipment, carrying case essential
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was made in good conditions and the equipment arrived in perfect condition.
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Acheteur Vérifié
Rating: 1 out of 5
Very unpleasant reception from the after-sales service as if the customer was responsible for the goods received damaged then different discourse between the different people we have to deal with I would not recommend this site, already the problem Sav is far from being resolved a problem on a product return to your charge Cordially
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Response from tompress.com
Hello, Did you note the breakage on the delivery slip? The file is open with our after-sales service and was waiting for photos which were not attached to your e-mail. Please send them to us to speed up processing.
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 4 out of 5
Goods received with dexterity
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Verifizierter Käufer
Rating: 2 out of 5
The supplier does not respond to the complaint. The appliance is not working properly.
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Response from tompress.com
One file will be No. 19101, please send photos to [email protected] for quick processing.
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery; careful packaging securing the equipment well; correct presentation of the site but incomplete description of the equipment: presence of the timer not mentioned on the site even though it is present in the Tom Press (Tauriessicatori) fruit and vegetable dryer, hence a pleasant surprise and optimum value for money ...
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Acheteur Vérifié
Rating: 4 out of 5
Ok c bon
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Acheteur Vérifié
Rating: 4 out of 5
delivery error on 1st order but quickly rectified. Impeccable customer service. I will continue to work with this company.
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Acheteur Vérifié
Rating: 4 out of 5
The shelves are too weak to be wall-mounted with bottles, so a wooden shelf must be placed underneath them.
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Acheteur Vérifié
Rating: 4 out of 5
excellent product, quick and easy order taking, efficient customer service, the carrier must improve its services...
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Acheteur Vérifié
Rating: 4 out of 5
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
The product corresponds exactly
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Acheteur Vérifié
Rating: 4 out of 5
The items were delivered quickly. One of the 2 items was very fragile (mustimeter) and was broken in its original case (that's why I only gave it three stars). After sending photos, a replacement was sent back shortly afterwards. I can't wait to use it with other fruits, especially chestnuts.
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Acheteur Vérifié
Rating: 4 out of 5
I'd have liked to be able to cut larger fries. And beware of fingers in the slide. I gave one to my father for his birthday...
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