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A
Rating: 4 out of 5
No surprises, fast delivery and on time. Still need to test the smoker as soon as possible. But I think the quality is there.....
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good,
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A
Rating: 4 out of 5
Piece ordered and received on time. Maybe a smaller box next time?
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A
Rating: 4 out of 5
Smoker drawer is loose on one side Too bad when it's also a gift
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Response from tompress.com
Hello, to open a file, please give all the details to our after-sales service on 05 63 71 44 99 or [email protected]
A
Rating: 4 out of 5
well received in record time
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A
Rating: 1 out of 5
I can not give you my evaluation because to date I still have not received my package ....
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Response from tompress.com
Hello, Your parcel has arrived at your sorting center since 25/04/2017, your letter carrier should be presenting it to you shortly.
A
Rating: 1 out of 5
Hello.... I placed an order with you on April 10 and I can't reply as I haven't received my parcel yet. Thank you and happy Easter. Claudine
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Response from tompress.com
Hello, Your parcel left the same day, the tracking indicates that it arrived in Belgium. For further information, please contact our customer service department on +335 63 71 44 99 or [email protected].
A
Rating: 4 out of 5
It's a shame to have included a 2016 catalog instead of a 2017 one.
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Response from tompress.com
I'm sending you a 2017 copy!
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
product well protected and in good condition thank you
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V
Rating: 4 out of 5
le site internet est problématique
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A
Rating: 4 out of 5
Nothing to criticize, perfect,
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A
Rating: 4 out of 5
Very fast delivery, goods conform, but not very well documented, even not at all.
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Response from tompress.com
Each casing is labelled, but if you need any advice, don't hesitate to consult our product sheet: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx
A
Rating: 4 out of 5
Very good product, very well balanced seasoning
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A
Rating: 4 out of 5
The delivery was a real epic for me, but Tompress wasn't to blame. The fault lies with a young postal worker in Belgium.
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C
Rating: 4 out of 5
VERY FAST DELIVERY, GOODS COMMENSURATE WITH THE PRICE, OF THE ASSISTANCE I HAVE NOT HAD BIOSOGNO.
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V
Rating: 1 out of 5
Frame was only shrink-wrapped in plastic, no cardboard, no protection, arrived bent
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Response from tompress.com
Are you waiting for delivery? Feel free to contact our service department.
V
Rating: 4 out of 5
Very clever products
A
Rating: 4 out of 5
I haven't tested the customer service.
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C
Rating: 2 out of 5
Item partly not in accordance with the description, with specific reference to the larger plot, which was deemed not sufficient for my needs.
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Response from tompress.com
Good morning, thank you for your report. Please inform us of the discrepancies you found. We checked the data provided by the product sheet but found no errors. CUSTOMER SERVICE TOM PRESS ITALIA
A
Rating: 4 out of 5
nothing but good, no negative points for me
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A
Rating: 4 out of 5
deliveries over time
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A
Rating: 4 out of 5
I was hoping for a lot more recipes in this book.
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A
Rating: 4 out of 5
excellent condition, fast delivery despite an error on the site, but made up for by responsive customer service
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A
Rating: 4 out of 5
LOUSY DELIVERY
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Response from tompress.com
Please let us know the details of your delivery.
A
Rating: 4 out of 5
Correct parcel and fast service.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
good product very simple use very practical with only one resistance under reserve on the duration of the resistance ??
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A
Rating: 4 out of 5
very
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A
Rating: 1 out of 5
I never received my article
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Response from tompress.com
The package was returned to us. Our after-sales service is in the process of re-sending it.
V
Rating: 2 out of 5
The product was ordered in September and a new delivery date was repeatedly given, the last one being 30.01.2017. We canceled the goods and got our money back.
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Response from tompress.com
The repayment was made on 2106.08.12.
C
Rating: 4 out of 5
Satisfied
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C
Rating: 4 out of 5
Goods as described.Very satisfied.
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C
Rating: 4 out of 5
Very fast delivery and purchased products of excellent quality.
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V
Rating: 4 out of 5
Goods ok fast delivery all good
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A
Rating: 4 out of 5
On these products, a little expensive but of quality, all is well, although I missed 2 for the Franco. The problem is the reber pro 55 bought from a retailer espace emraude in Courcy who no longer works with you. It is delivered with very sketchy explanations (no picture corresponds or non-existent) I very very bitterly regret this purchase of 850 and feel very alone with this machine. Cdlt
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A
Rating: 4 out of 5
I'm very satisfied.
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V
Rating: 4 out of 5
Delivery takes a little long
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V
Rating: 2 out of 5
Very long waiting time without delivery information
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Response from tompress.com
3 emails were still sent to you, order confirmation , cancellation deadlines and finally shipping confirmation. I refer you to the e-mail box of garbage or unwanted.
A
Rating: 4 out of 5
Items ordered well received
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