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J
Rating: 5 out of 5
Everything is perfect, as always
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Quality articles delivered quickly ;) All that's left is to bake and chop menu, menu !
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J
Rating: 5 out of 5
Fast delivery after availability
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J
Rating: 5 out of 5
A bit long to be delivered
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M
Rating: 5 out of 5
A bit long delay
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J
Rating: 5 out of 5
Very good and very fast. Super satisfied. I recommend.
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J
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
The order taking, the carefully packaged parcel, and the reception are perfect
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G
Rating: 5 out of 5
10
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G
Rating: 5 out of 5
I am very happy with Tompress and satisfied, I will reorder when I need, thank you
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A
Rating: 1 out of 5
delivery times too long
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We are sorry that the delivery time did not meet your expectations.
Best regards,
Customer Service
Tom Press
Thank you for taking the time to share your feedback.
We are sorry that the delivery time did not meet your expectations.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Large selection of good products, very friendly staff (phone). Thank you
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J
Rating: 5 out of 5
order as usual. speed efficiency
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M
Rating: 5 out of 5
Incredible efficiency and great service!
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G
Rating: 5 out of 5
satisfied despite the slightly long delays.
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P
Rating: 5 out of 5
Correct order
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M
Rating: 5 out of 5
Order received quickly. I recommend
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J
Rating: 1 out of 5
Already answered your survey. Your submission did not convince me. Sorry, Jean Ducarouge
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Response from tompress.com
Hello,
We acknowledge your feedback and are sorry to hear that our submission did not fully convince you.
Your opinion helps us improve the quality of our services.
Best regards,
Customer Service
Tom Press
We acknowledge your feedback and are sorry to hear that our submission did not fully convince you.
Your opinion helps us improve the quality of our services.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
I received everything well, just the wait of 3 weeks to be delivered that I found long. Otherwise, impeccable products.
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M
Rating: 5 out of 5
Impeccable!.... Thank you....
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V
Rating: 5 out of 5
Effective and reliable
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X
Rating: 5 out of 5
Perfect. Thank you
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B
Rating: 5 out of 5
fast and compliant delivery times
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G
Rating: 5 out of 5
Super knife. And fast delivery.
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G
Rating: 5 out of 5
Extra
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M
Rating: 5 out of 5
It's perfect.
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M
Rating: 1 out of 5
You are sent a non-compliant product, you complain. They respond: you should have read the general conditions, the photos are not contractual. If this does not suit you, return at your expense and you will receive a credit valid for one year. It's almost fraud!!
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Response from tompress.com
Hello,
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Tom Press, always on top !!!!
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G
Rating: 5 out of 5
the box was broken but the merchandise was fine
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J
Rating: 5 out of 5
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
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C
Rating: 5 out of 5
Received on time, product compliant. Thank you.
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C
Rating: 5 out of 5
Fast delivery and in line with my expectations. I recommend this site
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U
Rating: 5 out of 5
Excellent
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D
Rating: 2 out of 5
1 tooth damaged on pinion during reception but which will not have an impact during operation. But as a principle....
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Response from tompress.com
Hello,
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
5
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F
Rating: 5 out of 5
Everything is perfect
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F
Rating: 5 out of 5
very well identical piece
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G
Rating: 5 out of 5
Only quality products on Tompress
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