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A
Rating: 5 out of 5
I had no problems so nothing to say.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 5 stars
Reset filtersR
Rating: 5 out of 5
Excellent product a little expensive but we are never disappointed
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B
Rating: 2 out of 5
I have no news about my order
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.
In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.
We are at your disposal by phone or e-mail from Monday to Friday.
We look forward to serving you again and providing you with a better experience.
We look forward to hearing from you.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.
In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.
We are at your disposal by phone or e-mail from Monday to Friday.
We look forward to serving you again and providing you with a better experience.
We look forward to hearing from you.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
P
Rating: 5 out of 5
Still satisfied with tompress
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J
Rating: 5 out of 5
Very good quality product
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P
Rating: 5 out of 5
Parcel arrived as expected I'm delighted with my bamix very good product with a special offer which is not to be underestimated.
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J
Rating: 5 out of 5
Nothing to say, perfect.
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A
Rating: 5 out of 5
fast preparation and delivery times . products correspond to my expectations . thank you very much
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E
Rating: 5 out of 5
Perfect shaving
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J
Rating: 5 out of 5
Top set, thanks
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M
Rating: 5 out of 5
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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R
Rating: 5 out of 5
hassle-free ordering and delivery!
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M
Rating: 5 out of 5
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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M
Rating: 5 out of 5
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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F
Rating: 5 out of 5
The salesmen found a solution to fix it quickly. Super happy! Highly recommend
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J
Rating: 5 out of 5
Perfect. Just perfect.
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P
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
Quality products, fast delivery
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C
Rating: 5 out of 5
Very satisfied very correct delivery Very good on everything
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M
Rating: 5 out of 5
Very professional
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G
Rating: 5 out of 5
I am very satisfied with the seriousness and professionalism of the company Tompress and the product corresponded perfectly to my needs.
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F
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Quality device, as described, perfect delivery. I recommend it!
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M
Rating: 5 out of 5
Fast shipping, and product as described. I recommend
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I
Rating: 1 out of 5
thermometer not working. Obligation to provide proof with 2 other thermometers that the product does not work. UNPROFESSIONAL SERVICE
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
These verification requests are required by our manufacturer for the follow-up of your after-sales service.
Their purpose is to determine the cause of the problem as accurately as possible, and to find a solution for you as quickly as possible.
We look forward to serving you again and providing you with a better experience.
We remain at your disposal.
Yours sincerely
Tom Press
Your satisfaction is our priority, and we take your comments very seriously.
These verification requests are required by our manufacturer for the follow-up of your after-sales service.
Their purpose is to determine the cause of the problem as accurately as possible, and to find a solution for you as quickly as possible.
We look forward to serving you again and providing you with a better experience.
We remain at your disposal.
Yours sincerely
Tom Press
F
Rating: 5 out of 5
Quality product Efficient service Competitive price Thank you
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A
Rating: 5 out of 5
We have known Tom Press for many years and are always very satisfied.
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J
Rating: 5 out of 5
very well
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S
Rating: 5 out of 5
I'm delighted with the knives I ordered and with the customer service, who did everything possible to ensure that my order arrived on time, despite a supplier shortage.
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F
Rating: 5 out of 5
excellent quality, as described, fast delivery
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S
Rating: 1 out of 5
Still waiting for my purchase More than 2 months... Being a good and regular customer, I don't understand your way of proceeding.
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Response from tompress.com
Hello,
Thank you for your message.
We expect to restock your items within 1 to 2 weeks.
You will be informed of the departure of your order by email.
Thank you for your understanding.
We remain at your disposal.
Sincerely yours.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Thank you for your message.
We expect to restock your items within 1 to 2 weeks.
You will be informed of the departure of your order by email.
Thank you for your understanding.
We remain at your disposal.
Sincerely yours.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
J
Rating: 5 out of 5
Top.
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A
Rating: 5 out of 5
not yet tried
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T
Rating: 5 out of 5
Nothing to add - Perfect! ....
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B
Rating: 5 out of 5
perfect!
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V
Rating: 5 out of 5
A very sturdy garlic press that's easy to clean and I also use it to press fresh ginger.
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S
Rating: 5 out of 5
Always happy with my orders
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R
Rating: 5 out of 5
I'm happy to be worthless
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E
Rating: 5 out of 5
Never had any problems, delivery on time and products correspond to my expectations and of good quality.
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