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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 389 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
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Rating: 5 out of 5
Good advice over the phone, very fast delivery and well-protected goods.
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Rating: 5 out of 5
I appreciated the fast delivery and the possibility of paying by cheque.
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Rating: 1 out of 5
Misleading item description, I asked to be reimbursed for the difference compared to other sellers (TomPress 25% more expensive) I was told no and that I could return the product if I wasn't happy.
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Response from tompress.com
Hello, Indeed, if the article does not suit you, you can return it, you just have to make the request by e-mail or via the site so that the code return and the modalities are communicated to you. Best regards.
A
Rating: 5 out of 5
everything is perfect
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast and accurate shipping
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Rating: 5 out of 5
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Rating: 5 out of 5
Everything was very well received on time and the mould met my expectations.
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Rating: 5 out of 5
Perfect! Follow-up, delivery and products nickel!!!
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Rating: 5 out of 5
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Rating: 5 out of 5
I placed the order in the middle of the week and received it at the end of the week. They are very fast, very efficient and the products are of very good quality!
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Rating: 5 out of 5
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Rating: 5 out of 5
No worries, everything was perfect.
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Rating: 5 out of 5
Quick and efficient
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Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast, perfect
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Rating: 5 out of 5
The hostess on the phone was as friendly as she was competent. The product was delivered quickly, meeting my expectations in every respect.
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Rating: 5 out of 5
Order placed on January 4 and received the next day. Very responsive supplier. Would recommend.
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Rating: 5 out of 5
Nice thick quality. Description identical to product received. Very satisfied. I highly recommend this product. Ordering on the website was easy and delivery very fast.
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Rating: 5 out of 5
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Rating: 5 out of 5
Quick and easy transaction. Good reception of the product, I am perfectly satisfied.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Quick order, well packed and fast delivery. Good quality products.
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Rating: 5 out of 5
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Rating: 5 out of 5
We particularly appreciated the call from a contact person to confirm a reference as she thought we had made a mistake. This proves that the order is checked before it is dispatched. Bravo, thank you!
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Rating: 5 out of 5
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Rating: 5 out of 5
Extra service. The only thing missing is an instruction manual for the smoker.
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Response from tompress.com
Hello, Our apologies, we will send it to you immediately. Best regards.
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Rating: 1 out of 5
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Response from tompress.com
Hello, Our after-sales service has been informed of this incident and is awaiting further information on how to deal with it. Please let us know as soon as possible. Please note reference 30151. Yours sincerely
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Rating: 5 out of 5
nothing, better not
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Rating: 5 out of 5
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Rating: 5 out of 5
impeccable parcel, product well protected and corresponds to my expectations
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Rating: 5 out of 5
fast shipping and delivery, you can't beat that.
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Rating: 5 out of 5
For a first order, very happy with the product. Good delivery follow-up. Best regards.
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