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A
Rating: 5 out of 5
Careful attention to product packaging
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
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Rating: 5 out of 5
Despite a very big doubt, due to the appearance of the original packaging. It was badly damaged and had been dropped several times. On the other hand, the package it arrived in was in excellent condition. Proof that the original packaging was in this condition before being packaged to send it. It works well. I hope it lasts.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
for me everything is OK,
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Always satisfied, fast delivery, value for money
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Rating: 5 out of 5
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Rating: 1 out of 5
Received written confirmation of a canceled order with the promise that the refund would follow shortly. Two days later I receive an email that they shipped the order anyway and refused to refund.
Response from tompress.com
Hello, Our apologies, unfortunately we were unable to intercept the package that was delivered to you. In order to do what is necessary, you can return it to us, noting the reference 29185. Best regards.
A
Rating: 1 out of 5
I've used it twice and it's already broken.
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Response from tompress.com
Hello, We're sorry to hear about this support, but our customer service team is here to help you. If you have any questions or require further information, please contact us directly on 05 63 71 44 99, by e-mail: [email protected] or via our website: https://www.tompress.com/PS-contact.aspx. Our after-sales service will be happy to answer any questions you may have.
A
Rating: 5 out of 5
Fast delivery and impeccable material.
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good quality. For professionals. Large format not adapted to my other utensils. I should have been more careful with the dimensions. But I'm keeping it because it's very good quality.
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Rating: 1 out of 5
I ordered on July 16, shipped on July 19 and as of August 1 I still haven't received anything! On the other hand, my account was debited on July 19. According to the Colissimo tracking system, the parcel, which was scheduled for delivery on July 21, has been delayed and there's been no news. I've asked for the product to be reimbursed because with a te
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Response from tompress.com
Hello, We are sorry for this inconvenience, the package is indeed announced as delayed by the postal services. The claim is being processed. Yours sincerely
A
Rating: 5 out of 5
Fast shipping.
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery and material as requested
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A
Rating: 5 out of 5
Everything is easy to use.
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Rating: 5 out of 5
Ordering is easy, payment options are clear.
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Rating: 5 out of 5
perfect as usual!
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Rating: 5 out of 5
a remarkable site, with a wide range of utensils from the garden to the table, including several types of preservation (jars, freezing, dehydration, etc. ....), so hats off to you and thanks again because the deliveries and packaging were done by good professionals .....
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Rating: 2 out of 5
Jars do not seal on sterilization
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Response from tompress.com
Hello, what do you mean? Please contact our customer service to clarify the use of these jars and find a suitable solution. You can contact us on 05 63 71 44 99 or [email protected] or via the website: https://www.tompress.com/PS-contact.aspx. Kind regards.
A
Rating: 5 out of 5
EXcellent service. A faultless performance at the right price
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Rating: 5 out of 5
FAST ORDER DELIVERY
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Interesting site impeccable delivery and tray model ok
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Rating: 5 out of 5
meets my expectations
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Rating: 1 out of 5
The dish has not been delivered
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Response from tompress.com
Hello, your package tracking shows delivery on 23/07. Can you please check? Best regards.
A
Rating: 5 out of 5
This thermometer works very well in the oven and on the barbecue. However, the instructions are not very explicit.
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Rating: 5 out of 5
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Rating: 5 out of 5
Meets our expectations
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Rating: 5 out of 5
Smooth transaction. Thank you
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Rating: 5 out of 5
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Rating: 5 out of 5
so far, nothing to complain about. Prices are a little high, but in line with the quality to which tom press has accustomed us. We're back to our grandparents' products!
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Rating: 5 out of 5
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Rating: 5 out of 5
the product you're looking for, how easy it is to find and the speed of delivery
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Rating: 5 out of 5
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