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A
Rating: 5 out of 5
Product selection, pleasant and functional site, fast and careful delivery. I recommend
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Don't change a thing, it's perfect, quality packaging and the carrier was very understanding about waiting for us to open the parcel.
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Rating: 5 out of 5
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Rating: 5 out of 5
all
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Top! Thank you so much! Order arrived the next day. Epepineuse used straight away - very satisfied! Excellent results for berry preparation and impressive time saving! Would recommend.
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A
Rating: 1 out of 5
My order is not dated 15/06 as indicated but rather 15/11/2021. No follow-up from the company, the switchboard operator was barely friendly and unable to provide any information. Sales gesture for 6 months of delay, an advertising cutting board. Frankly disappointing....
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A
Rating: 5 out of 5
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A
Rating: 2 out of 5
More than five months between order and delivery - that's not serious!
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A
Rating: 5 out of 5
Hello, I phoned about a mistake in my order. The person I spoke to was charming and very helpful. She subsequently sent me a message to let me know that my (corrected) order had been dispatched. I'm delighted. Thanks to your staff for their help and welcome. Incidentally, the pestle I ordered fits perfectly. Keep up the good work with your c
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Rating: 5 out of 5
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A
Rating: 5 out of 5
fast, compliant shipment thank you
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A
Rating: 5 out of 5
I made a mistake in my order, the after-sales service informed me well and my new parcel arrived by return post.
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A
Rating: 5 out of 5
top I recommend
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A
Rating: 5 out of 5
I liked the speed of delivery. The packaging was well protected and the quality of the material was good.
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A
Rating: 5 out of 5
Responsiveness, professionalism, partnership with reliable carriers
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A
Rating: 5 out of 5
Very satisfied with my order
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A
Rating: 5 out of 5
All is well
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V
Rating: 2 out of 5
Unfortunately only 2 stars, order on 10.04 partial delivery mid-June, rest is no longer available (can happen). No information from seller. The whole thing could have been processed much faster. Product is of good quality.
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Response from tompress.com
Hello, we apologize, we will do our best to keep you informed. Yours sincerely.
A
Rating: 5 out of 5
Perfect with 60g per kg
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A
Rating: 5 out of 5
NOTHING TO SAY, MATERIAL IN GOOD CONDITION AND DELIVERY ON TIME.
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A
Rating: 5 out of 5
Neatly packaged and dispatched promptly.
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A
Rating: 5 out of 5
professionalism and speed
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A
Rating: 5 out of 5
Serious site, responsive, fast delivery. Highly recommend.
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A
Rating: 5 out of 5
I appreciated being contacted quickly to replace an unavailable part number. The people are friendly and efficient!
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A
Rating: 5 out of 5
I am very satisfied with the products I ordered and the delivery is very fast.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
speed of dispatch and care of the package
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A
Rating: 5 out of 5
Nothing to say.
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
At the moment I still haven't received my order and I had to pay 15 euros for customs. I hope to receive it soon.
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Response from tompress.com
Hello, your parcel has arrived and is being delivered to your local distribution site. Best regards.
V
Rating: 5 out of 5
Fast and uncomplicated delivery. I think the products are great!!! Any time again with TOMPRESS
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A
Rating: 5 out of 5
When I made my purchase, I had no idea that I would have to fight with Chronopost to get my parcel back. The TomPress team was super efficient in making things happen. Really great service and a great team!
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A
Rating: 5 out of 5
Fast delivery, professionalism on your part. Thank you
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Rating: 5 out of 5
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A
Rating: 5 out of 5
First order on this site, fast and serious, perfect!
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