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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Serious and well-stocked site, fast delivery, quality material.
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Rating: 1 out of 5
Frankly, it took forever to get oil for my chopper. I had to place an order with the competition to be able to use my chopper! Very disappointed
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Response from tompress.com
Hello, We are sorry for the wait, we do our best to shorten the restocking time. Best regards.
A
Rating: 5 out of 5
Fast shipping and product as described.
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Rating: 1 out of 5
I received my parcel 2 months late Delay Delay
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Response from tompress.com
Hello, I'm sorry to say that some deadlines have been delayed this year. We will do our best to shorten them and give you complete satisfaction. Best regards.
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Rating: 5 out of 5
conforming material very fast delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
perfect as always
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Rating: 5 out of 5
The responsiveness of Tompress. We had to refuse delivery of our parcel because it was damaged, re-scotched and bottles broken. Less than a week later we received a new parcel, impeccable! thank you!
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Rating: 5 out of 5
Order management and preparation: nothing to complain about. The only drawback is that the description of the Golden Beverius Malt Kit lacks information, such as the fact that it cannot be used on its own. It requires special equipment. Otherwise, the service was faultless and of the highest quality.
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Rating: 5 out of 5
Descriptions match, serious site, neat package, fast delivery. I recommend this site without any problem.
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Rating: 5 out of 5
the phone call for product info was very helpful the person on the line is professional and helpful.i appreciate it.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I found the part I was missing, very fast delivery.
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Rating: 5 out of 5
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Rating: 5 out of 5
Specific products Fast delivery Top after-sales service
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Rating: 5 out of 5
Quality product
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Rating: 5 out of 5
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Rating: 5 out of 5
Product speed and quality
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Rating: 5 out of 5
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Rating: 5 out of 5
SUPER warm welcome on the phone, the member of staff gave us all the information we needed.
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Rating: 5 out of 5
Product conforms to order. Fast shipping.
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Rating: 5 out of 5
nothing more, it's perfect.
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Rating: 5 out of 5
Quality item. Well packaged. Fast shipping.
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Rating: 5 out of 5
always satisfied
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Rating: 5 out of 5
Fast and on time for Christmas! Well done and thank you.
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Rating: 5 out of 5
More than perfect responsiveness. Delivery in 48 hours. Ordered on Sunday, delivered on Tuesday.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Pleasant site and an excellent selection of specific books. Fast delivery.
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Rating: 5 out of 5
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Rating: 5 out of 5
fast delivery,
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A
Rating: 2 out of 5
Hello, I placed an order for a flambadou on December 14th. You informed me the same day that the parcel had left by Colissimo. Worried that I hadn't received anything, I checked my account on December 17, and to my great surprise, it said that the parcel had been delivered the day before..... I have reported this problem by calling you, you must do some research with Colissi.
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Response from tompress.com
Hello, Our after-sales service has followed up the complaint with the postal services and has sent you all the information by e-mail. We are awaiting your return for file 28271. Best regards.
A
Rating: 2 out of 5
Order not delivered. I placed an order on 13 12 2021 and it was not delivered. After 2 complaint emails and a telephone conversation I have been offered a refund. I hope this will be done as soon as possible. Your site is well done, too bad for a first order!
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Rating: 5 out of 5
Having no problem with your lockers which were quickly delivered what more can I say. Thank you very much.
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Rating: 5 out of 5
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