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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Product speed and quality
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Rating: 5 out of 5
SUPER warm welcome on the phone, the member of staff gave us all the information we needed.
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Rating: 5 out of 5
Product conforms to order. Fast shipping.
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Rating: 5 out of 5
nothing more, it's perfect.
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Quality item. Well packaged. Fast shipping.
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always satisfied
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Rating: 5 out of 5
Fast and on time for Christmas! Well done and thank you.
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Rating: 5 out of 5
More than perfect responsiveness. Delivery in 48 hours. Ordered on Sunday, delivered on Tuesday.
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Very good
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Rating: 5 out of 5
Pleasant site and an excellent selection of specific books. Fast delivery.
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Rating: 5 out of 5
fast delivery,
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Rating: 2 out of 5
Hello, I placed an order for a flambadou on December 14th. You informed me the same day that the parcel had left by Colissimo. Worried that I hadn't received anything, I checked my account on December 17, and to my great surprise, it said that the parcel had been delivered the day before..... I have reported this problem by calling you, you must do some research with Colissi.
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Response from tompress.com
Hello, Our after-sales service has followed up the complaint with the postal services and has sent you all the information by e-mail. We are awaiting your return for file 28271. Best regards.
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Rating: 2 out of 5
Order not delivered. I placed an order on 13 12 2021 and it was not delivered. After 2 complaint emails and a telephone conversation I have been offered a refund. I hope this will be done as soon as possible. Your site is well done, too bad for a first order!
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Rating: 5 out of 5
Having no problem with your lockers which were quickly delivered what more can I say. Thank you very much.
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Rating: 2 out of 5
I recently placed an order and was having difficulty with the website attempting to pay via credit card. I repeatedly got an error from the site, so decided just to pay via bank transfer, the other option. I made payment immediately, but they did not acknowledge the payment. About a week later they still hadn't shipped the order so I contact them and they told me they hadn't received my payment. I
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Rating: 5 out of 5
Everything was perfect. Fast, careful delivery. Quality material
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Rating: 5 out of 5
When I needed more information about the products in my order, my contact called me back after making some enquiries. I really appreciated her friendliness and professionalism.
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Rating: 5 out of 5
SUITABLE PRODUCT AND GREAT DELIVERY TIME
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Rating: 5 out of 5
I discovered this site to buy a smoker and since then I'm on my fifth order. I am completely satisfied. The products are of very good quality and the delivery times are short. I recommend this very serious site. Y.lefevre
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Perfect nothing to say fast and efficient
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Good advice, fast delivery and on time. Product well packaged and compliant. Recommend
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Product conforms and delivered as expected.
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