The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Delighted with my order, very efficient customer service unlike what I had read previously. Very serious site.
Translated reviews
T
thierry P.
Rating: 5 out of 5
following a purchase from 22/01/2026
I had a package departure problem resolved very quickly by contacting customer service. I validate the 5 stars.
Translated reviews
G
Gerard M.
Rating: 5 out of 5
following a purchase from 29/01/2026
product conforms to the order
Translated reviews
M
Michaël V.
Rating: 5 out of 5
following a purchase from 24/01/2026
Great service.
Translated reviews
R
Roger C.
Rating: 5 out of 5
following a purchase from 29/01/2026
In line with what I wanted. Good material
Translated reviews
M
martine M.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very happy, excellent plancha, unbeatable price, French quality. And super fast delivery. A thousand thanks
Translated reviews
C
Claudine C.
Rating: 5 out of 5
following a purchase from 29/01/2026
exactly corresponds to what I ordered! Thank you!
Translated reviews
S
Sandrine C.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very good, beautiful products at sweet prices
Translated reviews
C
CHRISTIAN B.
Rating: 5 out of 5
following a purchase from 29/01/2026
top.
Translated reviews
R
rene J.
Rating: 5 out of 5
following a purchase from 29/01/2026
Perfect delivery
Translated reviews
D
Daniel C.
Rating: 5 out of 5
following a purchase from 29/01/2026
fast delivery. package well packaged.
Translated reviews
L
Loïc C.
Rating: 5 out of 5
following a purchase from 29/01/2026
Perfect
Translated reviews
P
PASCAL D.
Rating: 2 out of 5
following a purchase from 30/01/2026
Packing a clay dish with a cast iron pot in the same package was a mistake. Result broken dish and delivery person who shifts the blame
Translated reviews
Response from tompress.com
Hello,
We are sincerely sorry for this situation and fully understand your dissatisfaction.
Our after-sales service is waiting for your feedback regarding the report established with the carrier in order to process your complaint file.
Best regards,
Customer Service
Tom Press
F
Françoise L.
Rating: 5 out of 5
following a purchase from 28/01/2026
I have gone through these three books on cured products, charcuterie, etc. They are full of varied and appetizing recipes. The recipes are simple to make. I have already prepared a recipe inspired by these books: The delicious sausage cake.
Translated reviews
G
Georges G.
Rating: 5 out of 5
following a purchase from 29/01/2026
In accordance with the order
Translated reviews
F
Francis N.
Rating: 5 out of 5
following a purchase from 29/01/2026
Excellent
Translated reviews
B
beccavin J.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very well, thank you very much
Translated reviews
G
Gilles D.
Rating: 5 out of 5
following a purchase from 29/01/2026
The package arrived open but after checking it was complete and in good condition
Translated reviews
Y
Yves F.
Rating: 5 out of 5
following a purchase from 28/01/2026
Package received in excellent condition with products that meet our expectations, beautiful quality.
Translated reviews
F
Fabian T.
Rating: 5 out of 5
following a purchase from 29/01/2026
Satisfied with the service and the purchased material
Translated reviews
J
Jean G.
Rating: 5 out of 5
following a purchase from 28/01/2026
Well received. Practical device. Very reasonable delivery times. Competitive prices compared to more well-known sites offering the same equipment.
Translated reviews
A
Alain M.
Rating: 1 out of 5
following a purchase from 23/10/2025
Hello, I was very disappointed with the services provided. I ordered mushroom knives in October, it was specified that it could take up to 4 weeks before being delivered, so no worries, I wanted them for Christmas. After a month, no news, I wasn't kept informed, I called to find out what was going on, I was told it was normal that I would receive them soon, and that I would be kept informed by email, but as we approached Christmas, still nothing (so 2 months later), still not kept informed. I called back, of course, they would not arrive for Christmas... January, still nothing... I finally received them in January, 3 months later. I mainly wanted to be informed about the progress of things, I can understand that it can take time (even though it was stated 4 weeks at most), but having to fish for information was quite annoying, especially when you feel like you are bothering the customer service people. Moreover, one of the knives was damaged by glass which made a hole on both sides, I do not want another one or a refund, I just wanted to specify this to you.
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We sincerely apologize for the delay and the lack of information during the follow-up of your order.
We take your comment regarding the damaged knife into account and thank you for bringing it to our attention. Our after-sales service is here to respond to this type of situation and ensure that your future orders go smoothly.
Best regards,
Customer Service
Tom Press
T
Thomas S.
Rating: 5 out of 5
following a purchase from 14/01/2026
At the top
Translated reviews
G
Grégory P.
Rating: 5 out of 5
following a purchase from 28/01/2026
Nothing. Good products, fast delivery.
Translated reviews
J
Jacques P.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very good
Translated reviews
J
JEAN-PIERRE C.
Rating: 5 out of 5
following a purchase from 27/01/2026
Very good site I recommend
Translated reviews
C
Catherine P.
Rating: 5 out of 5
following a purchase from 28/01/2026
Fast and well-packaged delivery
Translated reviews
T
thierry D.
Rating: 2 out of 5
following a purchase from 28/01/2026
2 items are missing from the order and no news from customer service.
Translated reviews
V
Victor C.
Rating: 5 out of 5
following a purchase from 17/01/2026
Order shipped very quickly and product of very good quality
Translated reviews
H
Huguette S.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very very good
Translated reviews
B
Bruno D.
Rating: 5 out of 5
following a purchase from 29/01/2026
order compliant and respect for the delivery time
Translated reviews
C
Christine L.
Rating: 5 out of 5
following a purchase from 28/01/2026
compliant product, fast delivery and careful packaging
Translated reviews
J
Jean-Pierre V.
Rating: 1 out of 5
following a purchase from 28/01/2026
The integrated visor on the helmet is difficult to handle because it rubs everywhere. Moreover, it interferes with prescription glasses. The idea is appealing but the design and execution are lamentable. I regret buying this helmet.
Translated reviews
B
BRUNO D.
Rating: 5 out of 5
following a purchase from 28/01/2026
Quality is on point.
Translated reviews
C
Christelle F.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very good
Translated reviews
D
daniel G.
Rating: 5 out of 5
following a purchase from 28/01/2026
Perfect as usual
Translated reviews
P
Patrice J.
Rating: 5 out of 5
following a purchase from 28/01/2026
Super serious
Translated reviews
O
olivier I.
Rating: 5 out of 5
following a purchase from 28/01/2026
super, received within 24 hours very satisfied thank you
Translated reviews
We use cookies for audience measurement and improving user experience.