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A
Rating: 5 out of 5
Good material! Satisfied.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
super and fast i recommend
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
Excellent merchandise
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A
Rating: 5 out of 5
Very good in every respect. We were blown away by the packaging: no risk of the item being damaged as it is very, very well protected from shocks.
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A
Rating: 5 out of 5
All went well
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A
Rating: 5 out of 5
impeccable, received on time, as ordered
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A
Rating: 5 out of 5
Product as described. Fast shipping.
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A
Rating: 5 out of 5
The packaging is very good
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A
Rating: 5 out of 5
I waited 2 1/2 months but I know your supplier took a long time to restock. I was able to put my chopper back together. There was no oil in the reducer and the Spi seal spring had broken. It's the result of lending it to a friend who doesn't want to buy one and who, what's more, has lent it to other people and returned it to you eight months later in this condition.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Conforming items. Fast delivery
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A
Rating: 5 out of 5
R. to. S. !
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A
Rating: 5 out of 5
short
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A
Rating: 1 out of 5
Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.
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Response from tompress.com
Hello, your parcel was shipped on the same day as your order. If you track it, we can see that it is being processed. We are opening a complaint with the postal services for the delivery delay, which seems abnormal. Best regards.
A
Rating: 5 out of 5
I really appreciate that there are still stores like Tompress. As a French person living abroad, I can order from Tompress and have anything I want delivered to me.
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A
Rating: 5 out of 5
without
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A
Rating: 5 out of 5
Always perfect: the products, the fast delivery with the little card indicating the name of the person who prepared the order, which proves the seriousness of Tompress. The telephone reception is always pleasant and professional.
An excellent site that I've already recommended.
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An excellent site that I've already recommended.
A
Rating: 5 out of 5
In fact I couldn't order on pain facile" and I ended up phoning a very nice person who placed my order.
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A
Rating: 5 out of 5
Thank you for your impeccable service!
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A
Rating: 1 out of 5
2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.
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Response from tompress.com
Hello, Our apologies. Our after-sales service has already made the necessary arrangements. A new shipment was made today. Kind regards.
A
Rating: 5 out of 5
Nothing to report, everything went smoothly from order to delivery.
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A
Rating: 5 out of 5
No problem: ordered, paid for and delivered without delay.
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
very satisfied with the product and the price
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A
Rating: 5 out of 5
excellent product delay information
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C
Rating: 5 out of 5
Item arrived on time and matched description.
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A
Rating: 5 out of 5
super c'est tout
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A
Rating: 5 out of 5
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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A
Rating: 5 out of 5
Very fast delivery. Very satisfied!
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A
Rating: 5 out of 5
professional service. i recommend it!
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A
Rating: 5 out of 5
Fast delivery, clean products, precise settings
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A
Rating: 5 out of 5
Without
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A
Rating: 2 out of 5
I still haven't received the goods. In fact, the carrier came 2 times and I was there. My phone rang but I didn't pick it up quickly enough - 4 rings then an answering machine, so I tried to call the number back - no answer. The carrier wanted to ask me for the entry code, even though it was indicated on the transport document.
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Response from tompress.com
Hello, the delivery took place on 19/07. We have taken your comment into account and will pass it on to our agency for better monitoring of the deliveries we entrust to them. Best regards.
A
Rating: 5 out of 5
very serious, beautiful merchandise, admittedly at a price.
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A
Rating: 5 out of 5
being equipped with a plastic funnel, fragile to shocks, I was looking for a more durable replacement.
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A
Rating: 5 out of 5
Happy with my purchase!
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A
Rating: 5 out of 5
Perfect.
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