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A
Rating: 2 out of 5
The delivery took place a long time after the order, without any explanation.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nothing to complain about fast, top delivery
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A
Rating: 2 out of 5
delivery made without knowing it, my daughter did not open the package, there were four broken bottles, inside the box not much to protect the bottles, no bubble plastic.
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A
Rating: 5 out of 5
Fast delivery, on time, so nothing to say. I will come back to you for my next order.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
GOOD PRODUCT GOOD DELIVERY TIME ALWAYS GOOD
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A
Rating: 5 out of 5
Very well received, fast delivery.
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A
Rating: 5 out of 5
Perfect product
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A
Rating: 5 out of 5
I'm still more than satisfied with TomPress, nothing to complain about.
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C
Rating: 2 out of 5
I am forced into a low review because since the purchase I have not heard back and the goods have not arrived, yet.
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Response from tompress.com
Good morning, we proceeded to open a complaint with the courier company as soon as you reported the mishap to us. We will do our best to resolve the problem. We are at your disposal. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 2 out of 5
3 months late and no commercial gesture
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A
Rating: 5 out of 5
Quality product, fast delivery, a plus!
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A
Rating: 5 out of 5
Very good easy care
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A
Rating: 5 out of 5
Fast delivery. The cone of the corer loosened after the 2nd use, but Tom Press quickly replaced it in the after-sales service.
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
excellent service fast efficient and dynamic already made several orders and always nothing to say if I would not be happy I assure you that you would be informed.
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A
Rating: 5 out of 5
Delivered on time. A broken jar in the middle of the parcel, which was otherwise unmarked. I recommend
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Response from tompress.com
Hello, I apologize for this inconvenience and will pass it on to our after-sales service. Best regards.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nothing to say, everything was perfect
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A
Rating: 5 out of 5
Fast efficient quality article
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Very good online store, very fast and nothing to say about the prices.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
fast and well packaged
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A
Rating: 5 out of 5
Order as expected, fast delivery
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A
Rating: 5 out of 5
BQON SERVICE
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A
Rating: 5 out of 5
second purchase of the same product: lardons for large spit, what to say.......................??????????????????: NOTHING: all is ok I would come back for other purchases
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A
Rating: 5 out of 5
Very good quality product very well packaged with care I recommend tompress
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A
Rating: 2 out of 5
6 months for delivery !!!! A very late birthday present.
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Response from tompress.com
Hello, We apologize for the disruption to our supplies at this time of year. Kind regards.
A
Rating: 5 out of 5
fast delivery, well packaged. Good quality material.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Product conforms and received quickly
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A
Rating: 5 out of 5
always satisfied when I order. the garlic is too good.
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A
Rating: 5 out of 5
free shipping costs too high
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very efficient customer service
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A
Rating: 5 out of 5
pros...
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A
Rating: 2 out of 5
Ordered in April and received in October! No compensation How can I be satisfied?
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Response from tompress.com
Hello, We apologize for the exceptional situation. However, I would like to point out that we have taken care of the second shipment for your order. Best regards.