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A
Rating: 5 out of 5
R A S
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Merchandise received on time and in good condition
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A
Rating: 5 out of 5
Delivery very fast easy order. Nothing to say I will recommend your site
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A
Rating: 5 out of 5
Top
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A
Rating: 1 out of 5
Still not received.....
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Response from tompress.com
Hello, Our after-sales service has just taken note of your parcel which left on 24/08. A non-delivery claim will be opened with the postal services. Best regards.
A
Rating: 5 out of 5
Fast, compliant product, fair price.
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A
Rating: 5 out of 5
Long lead time but top customer service!
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A
Rating: 5 out of 5
Very correct material. Two interesting brochures enclosed, which partly advertise the house, but also open up other possibilities for homemade products.
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A
Rating: 5 out of 5
Nothing to everything was perfect!
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A
Rating: 5 out of 5
Super, really! Well-developed equipment, advice, instructions and information on delivery all nickel Bravo to Tom's team!
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A
Rating: 5 out of 5
easy choice. Reasonable prices. Fast delivery. Thank you so much!
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A
Rating: 5 out of 5
Good manufactured product good customer service I recommend
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A
Rating: 5 out of 5
A pleasant site with easy ordering. Very nice.
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A
Rating: 5 out of 5
Product conforms Fast shipping A bit high price
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A
Rating: 5 out of 5
Nothing to say efficient
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A
Rating: 5 out of 5
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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A
Rating: 5 out of 5
everything is perfect!
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A
Rating: 5 out of 5
good product easy to use simple & pragmatic order
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Fast delivery, attractive prices
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A
Rating: 5 out of 5
In addition, great telephone contact, accurate and verified answers.
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A
Rating: 5 out of 5
Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied
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A
Rating: 5 out of 5
Nothing to say .... well-organized company with great service
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
Fast Compliant products ordered
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A
Rating: 5 out of 5
Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.
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A
Rating: 5 out of 5
Excellent customer service and high-quality products.
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A
Rating: 5 out of 5
Fast delivery, very well packaged goods, good quality pottery
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A
Rating: 5 out of 5
Fast delivery, well packaged
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A
Rating: 5 out of 5
Top product as described and super fast delivery
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A
Rating: 5 out of 5
Perfect, fast shave
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A
Rating: 5 out of 5
R-A-S
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A
Rating: 5 out of 5
first order from you, more to come.
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A
Rating: 1 out of 5
For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.
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Response from tompress.com
Hello, the parcel was indeed misdirected, the claim is in progress under the reference 35956675. Yours sincerely
A
Rating: 2 out of 5
Order received with breakage and I have not been reimbursed for the breakage that was caused.
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Response from tompress.com
Hello, The refund was made this morning. Best regards.
A
Rating: 5 out of 5
Nothing to complain about, impeccable as we say!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Efficient product, at least for tomatoes, but we had to adapt the fixing and the crank leaks, so we'll have to add a gasket.
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A
Rating: 5 out of 5
Product conforms fast delivery
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A
Rating: 5 out of 5
Very well packaged, fast delivery
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