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A
Rating: 5 out of 5
Scanpan is an excellent brand that lasts. A vast choice in your catalog. Fast, impeccable delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 582 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 2 out of 5
The delivery scheduled for 48 hours was in fact postponed for 1 month. No notification was given during this time.
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Response from tompress.com
Hello, you have ordered an item that is out of stock. The delivery time was announced on the website and on your order confirmation. Shipment is also confirmed by e-mail, along with the tracking number and link. Best regards.
A
Rating: 5 out of 5
Very good products and very good telephone service.
Order with your eyes closed
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Order with your eyes closed
A
Rating: 5 out of 5
Perfect in every way. Fast delivery. Very pleasant reception. Perfect merchandise.
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A
Rating: 5 out of 5
Very good follow-up and fast too
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A
Rating: 2 out of 5
Delivery problem...delivered to my parents who didn't have the strength to check the granite plate...the deliveryman left quickly without helping my 74 year old parents to check it.
And in the end, the next day I went to pick up the coli...I saw a big bump on the side and indeed a broken plate, 150 lost, great.
Tompress doesn't control its transporter
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And in the end, the next day I went to pick up the coli...I saw a big bump on the side and indeed a broken plate, 150 lost, great.
Tompress doesn't control its transporter
Response from tompress.com
Hello, a file has been opened with our after-sales service. We are following the incident and will keep you informed. Best regards.
A
Rating: 5 out of 5
Good value for money and a beautiful catalog to boot: we'll be back.
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A
Rating: 5 out of 5
I am very satisfied with the food I ordered from tompress".
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Response from tompress.com
la qualité
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
super product as I imagined it
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A
Rating: 5 out of 5
despite my late order, customer service delivered on time
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A
Rating: 5 out of 5
satisfied with the product and speed of delivery
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A
Rating: 5 out of 5
RAS au top
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A
Rating: 5 out of 5
Items ordered on 21/11, delivered the next day (in Corsica) Who can beat that? A perfect site that some would do well to emulate. BRAVO
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A
Rating: 5 out of 5
very good service, staff available for advice and ultra-fast delivery. So far, nothing to complain about, to be seen with use.
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A
Rating: 5 out of 5
it's been a long time since I've ordered because of my state of health, but it's always top-notch, both in terms of delivery and merchandise.
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A
Rating: 5 out of 5
fast delivery, very good product corresponding well to the description
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A
Rating: 5 out of 5
superb products and faultless service. Thank you
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Very good welcome and very good advice
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A
Rating: 5 out of 5
Item conforms to the description. delivery arrived on time plus the catalog of items that can be ordered on the site. truly impeccable service.
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A
Rating: 5 out of 5
Very serious e-tailer: delivery times respected. Fast delivery.
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A
Rating: 5 out of 5
Nothing to say everything is perfect and great quality really very good
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A
Rating: 5 out of 5
Very well packed parcel. Everything arrived in very good condition.
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A
Rating: 1 out of 5
My order has still not arrived at my post office in Jemeppe sur sambre. Belgium. I can therefore not assess any quality. I hope it's just a delay "and that the parcel will arrive very soon".
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Response from tompress.com
Hello, the postal services are disrupted by the demonstrations and blockades and are doing their best, it seems that the delay is clearing up. Your parcel is available at the collection point. Best regards.
V
Rating: 1 out of 5
Goods broken, poor consultation with the service department. After 1 month I received a credit note for the broken goods. Return shipment of the complete delivery requested, but no communication. Any attempt to communicate by email is ignored.
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Response from tompress.com
Hello, we followed the defective products during transportation and followed the return and aurpsè claim of the carrier. What address are you using to send your email? Best regards
A
Rating: 5 out of 5
Very satisfied with this first order
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A
Rating: 5 out of 5
Tres bien ,ras
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A
Rating: 5 out of 5
Good quality merchandise with plenty of choice. Delivery times are good, except for some products that are not available immediately.
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A
Rating: 5 out of 5
Nothing more
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A
Rating: 5 out of 5
nothing to complain about, the item conforms to the description, and delivery is always fast.
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A
Rating: 5 out of 5
Order arrived quickly and in perfect condition. Trustworthy site that sells equipment at very good prices that you can't find anywhere else.
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A
Rating: 5 out of 5
Perfect Meets expectations.
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A
Rating: 5 out of 5
everything is great. The lids were just the right size, delivery was fast, and I even had a call to see if everything had gone well when I ordered. Really great service. I highly recommend this seller.
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A
Rating: 5 out of 5
Great product
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A
Rating: 5 out of 5
Perfect Simple to order Fast delivery I recommend
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A
Rating: 5 out of 5
The evaluation says it all
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A
Rating: 5 out of 5
It took a long time....Order placed on November 8 and received on November 26... But this was a period of strikes and demonstrations...
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
NOT DISAPPOINTED WITH THE PRODUCT AND GOOD COMMUNICATION WITH THE PERSON ON THE PHONE
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