The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I am VERY disappointed I had to send several emails and leave a phone message to learn that some of my products (order dating from late April) would only be delivered in October My order was delivered partially, they were supposed to send me a refund check for the difference and I've been waiting 10 days.
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Response from tompress.com
Hello, We apologize for the inconvenience. The refund is in progress and the cheque should arrive shortly. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I didn't receive my order because of an address error on my part BUT the soap hasn't contacted me for a week. Why don't you send me another pan and wait for the one I was entitled to to return to your establishments ????
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Response from tompress.com
Hello, We are very sorry for what happened to you. Unfortunately, we have no other option than to receive the package in error to trigger the new shipment. The parcel has arrived and the new shipment is in progress. We hope that our efforts will change your mind about the quality of our services. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say. All OK
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Acheteur Vérifié
Rating: 5 out of 5
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
nothing to say everything is good and can be trusted except expensive but trust and respect good product
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Acheteur Vérifié
Rating: 5 out of 5
perfect IP
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Acheteur Vérifié
Rating: 5 out of 5
product as described. fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery even in Switzerland Congratulations
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect and the customer service is very attentive. Thank you.
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compratore verificato
Rating: 5 out of 5
all perfect
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
Very good Products conform, properly packaged and delivered on time, a catalog received ... We'll be back
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Verifizierter Käufer
Rating: 5 out of 5
Unfortunately it was not possible for me to return this item. I had used it briefly and it was in perfect condition. I have also reported this. Perhaps this would be an incentive for the future. The customers will thank you. With kind regards Silvia Gotzel
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Acheteur Vérifié
Rating: 5 out of 5
the very thick bottom of this induction jam pan is a marvel, at last I can make my jams.
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Acheteur Vérifié
Rating: 5 out of 5
my sister was already a customer of yours, so I was confident to order; and I'm not disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery; product corresponds exactly to the description. impeccable packaging.. as this is a sterilizer I have not yet had the opportunity to use it, but I have no doubt that I will be satisfied.
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compratore verificato
Rating: 5 out of 5
Everything perfect fast delivery
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Acheteur vérifié
Rating: 5 out of 5
Products in line with our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
suggestion: provide non-slip rubber pads for the ladder feet, as they are already slightly damaged at the reception desk... or give them a brush with tar paint?
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Verifizierter Käufer
Rating: 5 out of 5
Everything was good
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Acheteur Vérifié
Rating: 5 out of 5
I discovered Tompress through the Chasseur Français, and I was looking for an establishment that would supply me with spices and casings to make sausages with game, which a friend had introduced me to. My wish came true and in all modesty...with success, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
Hello, No problem, the order went perfectly. Viviane HEITZ
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Acheteur Vérifié
Rating: 5 out of 5
All products are of good quality
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Acheteur Vérifié
Rating: 5 out of 5
super product i recommend it
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, thank you
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Acheteur Vérifié
Rating: 5 out of 5
Always happy with the quality of the welcome. We haven't tested the smoker yet, but it's exactly what I ordered.
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Acheteur Vérifié
Rating: 5 out of 5
Order perfectly as described. Careful packaging, fast delivery. No complaints.
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Acheteur Vérifié
Rating: 5 out of 5
Delivery time a little long.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, correct packaging, material as ordered. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
very good product thank you
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Acheteur Vérifié
Rating: 5 out of 5
Very good material, especially for the knife
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Acheteur vérifié
Rating: 5 out of 5
Very good service....satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
Order conforms, delivered quickly and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
very well packaged (fragile glass bottles)
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Acheteur Vérifié
Rating: 2 out of 5
Over a month's delay, promises from customer service to call back to give the deadlines, but nothing...
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Response from tompress.com
Hello, With the craze for homemade butter, a lot of products were being made. We're sorry that the deadlines couldn't be more precise. We'll do our best to improve the follow-up. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Delivery and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
Fast service and correct order.
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Acheteur Vérifié
Rating: 5 out of 5
I am very satisfied with my order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Excellent after-sales service
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Acheteur Vérifié
Rating: 2 out of 5
I will never recommend your site: site not updated. I am told that the product is no longer in stock when on your site it appears to be in stock. I'm told I'll be delivered in the last week of May by chronopost whereas I'm delivered in June by gsl. No explanation from you and no commercial gesture, which would be the least you could do when you're wrong.
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Response from tompress.com
Hello, We are sorry that the restocking deadlines could not be met. A traditional 48-hour delivery was planned, but as indicated by telephone, we opted for a 24-hour express delivery via GLS at our expense. This meant that your order was delivered the very next day. We hope you appreciated this effort. Best regards.
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