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A
Rating: 5 out of 5
Delivery on time_ Package in perfect condition ( Bravo to all the team )
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 579 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Delivery by Chronopost zero, if you want to retain your customers change your delivery provider, otherwise say nothing about the rest.
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Response from tompress.com
Hello, thank you for your message. Exceptional disruptions have indeed slowed down the service. See you soon.
A
Rating: 5 out of 5
nothing to say, just perfect
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A
Rating: 5 out of 5
I live in French Guiana, I received my order 6 days after placing it super fast turnaround record bird scarecrows hyper effective Guyana is the Amazon and my apartment is surrounded by a forest and many birds too is too since I activate your scarecrows I find some peace that I appreciate its true value very effective thank you
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A
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
Very good experience Good follow-up of our orders Good team that listens to us
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A
Rating: 5 out of 5
well-packaged goods next-day delivery
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A
Rating: 5 out of 5
Always very satisfied with the service and the value for money. Fast, friendly service.
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A
Rating: 5 out of 5
It's perfect.
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A
Rating: 5 out of 5
Excellent equipment delivered promptly. I am very satisfied.
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Nothing to report everything is ok
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A
Rating: 5 out of 5
impeccable
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C
Rating: 5 out of 5
Excellent product and matching the description. Already tried: the jam comes out great by reducing the cooking time
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A
Rating: 5 out of 5
Thank you very much.
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A
Rating: 5 out of 5
Great work from all the teams who came together to complete my order. And a special mention for the telephone relationship and the follow-up of my order.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Superb telephone reception and advice, ultra-fast delivery.
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A
Rating: 5 out of 5
Very good, as usual.
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A
Rating: 5 out of 5
Order placed on a Sunday evening, delivery on Tuesday, nothing to say, it's perfect.
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A
Rating: 5 out of 5
I am very satisfied with the service. Fast delivery. Easy to assemble and practical. I would have appreciated a recipe booklet, as the one listing the best Spanish restaurants where you can enjoy real paella is not really useful.
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Response from tompress.com
Hello, you'll find all our paella tips on our website: https://www.tompress.com/A-10006407-nos-conseils-pour-cuisiner-la-paella.aspx I'll let you discover all the recipes Best regards.
A
Rating: 5 out of 5
Excellent services
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A
Rating: 5 out of 5
Good qualities.
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A
Rating: 5 out of 5
nothing to say everything was fine, packaging, delivery
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A
Rating: 5 out of 5
I didn't know about this business. It's very complete.
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A
Rating: 5 out of 5
At Tom Press, items are so well selected that you're never disappointed.
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A
Rating: 5 out of 5
The materials and delivery times were just what I was looking for.
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A
Rating: 5 out of 5
Good quality paper. I recommend
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V
Rating: 5 out of 5
German operating instructions are desirable
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A
Rating: 5 out of 5
excellent product
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A
Rating: 5 out of 5
Hello, I had made a mistake in my order reference, the service called me to ask if I wanted to change, others would have sent the package. So I changed and asked if the delivery time would be the same because I needed this article to prepare my birthday. It arrived on time with a message and a birthday present BRAVO and thank you.
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Response from tompress.com
Hello, With pleasure We hope everything went well. See you soon
A
Rating: 5 out of 5
Improved order/delivery times Easy telephone contact Well-designed packaging Pleasant overall appearance. Easy to use Point for improvement: the lightweight plastic fittings are easier to use.
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A
Rating: 2 out of 5
the catalog mentions equipment and a price that doesn't correspond to reality. it's deception. My interlocutor (who did her job) apologized on the phone for the company, but no commercial gesture was offered. not even to take back the products. it's heartbreaking. would certainly not recommend again, as I can't trust the presentation of the products offered.
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Response from tompress.com
Hello, We apologize for this error in our paper catalog. We can, of course, organize the return of accessories that do not suit you. I will prepare the return tracking file and send you the details as soon as possible. Best regards.
A
Rating: 5 out of 5
All correct
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast delivery.impeccable merchandise.very satisfied.
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A
Rating: 5 out of 5
I have nothing else to say but that everything was perfect.
Your catalog is impressive With my best regards C. Engel
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Your catalog is impressive With my best regards C. Engel
A
Rating: 2 out of 5
package already opened on receipt in the mailbox and 1 product is missing, claim sent directly to the post office, you're on your own and that's it; In summary: only 1 product for 2 paid.
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Response from tompress.com
Hello, you need to file a complaint with your post office. The condition of the parcel must be noted and a report drawn up. Only the addressee can present the parcel at the post office. Best regards.
A
Rating: 5 out of 5
Extremely fast delivery with packaging in perfect condition. Very satisfied with the operation of the device
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A
Rating: 5 out of 5
Very fast service and quality product.
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