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A
Rating: 5 out of 5
great products, keep up the good work.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good merchant site.
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A
Rating: 5 out of 5
I don't know about customer service, since so far I haven't needed it when ordering catalogs. I would have liked to have some help with my search, so I wouldn't have had to type in all the codes (very cumbersome).
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A
Rating: 5 out of 5
bonjour je redécouvre une méthode de conservation oubliée que mes parents et grand-parents pratiquée avant d'avoir les frigos et congélateur a la maison génial et beaucoup plus saint merci
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A
Rating: 5 out of 5
I'm not a big customer, but when I order from Tom Press it's because I'm sure of the quality.
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A
Rating: 5 out of 5
Very happy . Very strong boxes
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A
Rating: 5 out of 5
French site, that's already a good point. I'm particularly interested in kitchen equipment. The quality of the equipment offered is serious (I went to see the depot during a walk). Orders arrive on time and delivery follow-up is impeccable. Despite numerous orders, I've never had to make a return. The prices are consistent with the quality. I recommend them.
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 1 out of 5
It's difficult to give an opinion on an order that still hasn't been delivered. In any case, I'm disappointed.
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Response from tompress.com
Hello, the French fry cutter is being restocked and will be shipped shortly. Best regards.
A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
the delivered product corresponds well to my expectations
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A
Rating: 5 out of 5
Excellent telephone service Products delivered on time and in perfect condition Many thanks
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A
Rating: 5 out of 5
Very good product
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V
Rating: 1 out of 5
Long delivery times, poor quality at completely overpriced prices. Very limited and lengthy exchange options.
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A
Rating: 5 out of 5
Very good, as usual The sales department called me for a delay on an item, reactive
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A
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
A small problem with the cardboard packaging, which was torn but had no effect on the products ordered.
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A
Rating: 5 out of 5
Item meets my expectations.
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A
Rating: 5 out of 5
very very very good, fast DOM delivery, perfect packaging
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A
Rating: 5 out of 5
no contact with customer service
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Fast delivery, I bought this machine mainly to remove the 2nd skin from chestnuts.
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A
Rating: 5 out of 5
excellent service
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A
Rating: 5 out of 5
The deliveries are very fast, the people on the phone (if you need them) are charming, the goods are, on the face of it, of good quality (I find them just a little bit expensive compared to other sites, but with the speed of delivery ...). In fact, I think it's a really good site.
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A
Rating: 5 out of 5
Merci bcp
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A
Rating: 5 out of 5
Discovery and first order, very good from start to finish.
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A
Rating: 5 out of 5
Very professional
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A
Rating: 5 out of 5
Very good product, just as I expected.
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A
Rating: 5 out of 5
Delivery on time, item as described, what else?
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A
Rating: 5 out of 5
Ras . Quick delivery . Perfect parcel
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A
Rating: 5 out of 5
Very good, nothing to complain about.
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A
Rating: 5 out of 5
I'm not a very big customer but I order when I need certain products and so far I've never had a disappointment when I receive a parcel there's always a catalog that I give to friends and recommend.
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C
Rating: 5 out of 5
everything went as described on the site, the goods arrived intact. the only downside was that the instructions for the sidometer were only in French.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Nothing to say super product well received in time
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A
Rating: 5 out of 5
we haven't tested the sausage pusher yet
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A
Rating: 5 out of 5
Very good products at a very reasonable price
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V
Rating: 2 out of 5
Delivery has not yet been made, despite extremely high shipping costs. I am very dissatisfied
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Response from tompress.com
Hello, your parcel has arrived in Germany, a good passage was left for you by the postal services. Regards.
A
Rating: 5 out of 5
The first customer service department to follow up orders as soon as they have been validated.
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