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A
Rating: 5 out of 5
customer service that listens to our needs. i recommend your catalog to my friends, and therefore your products, which are of high quality; thank you.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
small stock problem, I was contacted directly by an absolutely professional person, everything was sorted out very quickly and what I had ordered arrived in time for the party.
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A
Rating: 5 out of 5
FAST & PERFECTLY COMPLIANT PRODUCTS
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A
Rating: 5 out of 5
The mold seems to meet my expectations. It's hard to say more, as I received it today.
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Very serious seller to recommend
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A
Rating: 5 out of 5
Excellent service. As for the food processor, I tested it today to knead about 4kg of wholemeal bread dough: impressive results. I'm even thinking of buying some accessories for the next stage, but I think the price is not overrated.
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A
Rating: 5 out of 5
Compliant product, extremely solid, can even be used as a shield...
all joking aside... I'm completely satisfied.
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all joking aside... I'm completely satisfied.
A
Rating: 5 out of 5
TOP PRESS
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A
Rating: 5 out of 5
always efficient
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A
Rating: 5 out of 5
Efficiency of the customer correspondents, all questions are answered precisely and in line with our expectations, availability . Thank you for your professionalism.
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A
Rating: 5 out of 5
very satisfied overall, will order again soon and thank you again for the quality of your service, see you soon.
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A
Rating: 5 out of 5
material conforms to order. super fast delivery in 2 days. perfect
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A
Rating: 5 out of 5
Order not yet delivered
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Response from tompress.com
Hello, your package left on 17/10/2017, I'm checking with the carrier and will give you all the information by e-mail. Best regards.
A
Rating: 5 out of 5
The products I ordered met my expectations.
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A
Rating: 5 out of 5
Good product, works perfectly, recommend it to your friends Michel
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A
Rating: 5 out of 5
When I received my loaf tin, I noticed a crack in the lid. I contacted the company, whose staff were always very friendly, and after a few weeks I received a new lid at no extra charge. Thank you and congratulations on your business acumen.
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A
Rating: 5 out of 5
Very satisfactory order, the cheesecloth was a bit expensive for what it is, but the moulds were just what I wanted.
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A
Rating: 5 out of 5
impeccable
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V
Rating: 5 out of 5
Very good and prompt
A
Rating: 5 out of 5
in a few words change nothing
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A
Rating: 5 out of 5
quick service
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A
Rating: 5 out of 5
Utensil meets my expectations
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A
Rating: 2 out of 5
Delivery problem, tracking was blocked. Little help from customer service, I had to call the carrier myself (pay number). Once delivered, the parcel was protected in a cardboard box, but when I opened it, the top of one of the uprights was bent. I haven't fixed it yet but I think the product is still functional, but customer service and delivery need to be reviewed.
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A
Rating: 5 out of 5
serious site to be recommended without moderation
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A
Rating: 5 out of 5
Nothing to say it's perfect
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A
Rating: 5 out of 5
Good contact with customer service Fast delivery Compliant product
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A
Rating: 5 out of 5
The products were just what I wanted, delivered quickly and in perfect condition.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
I had my doubts at one point, but I apologized because everything was really perfect.We're not used to it..... Thank you all...
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A
Rating: 5 out of 5
Very fast delivery of beautiful merchandise
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A
Rating: 1 out of 5
Hello the parcel arrived broken and still no news about the next delivery.
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Response from tompress.com
Hello, Following e-mail exchanges with our after-sales service and yesterday's telephone call, a refund will be made as soon as the parcel is returned to our warehouses. Best regards
A
Rating: 5 out of 5
fast delivery, hoses are great to use
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A
Rating: 5 out of 5
good condition on arrival. well packed. thank you.
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A
Rating: 5 out of 5
merci pour tout et le cadeau je pense avoir trouvé le bon site d ' ailleurs j ' ai d ' autre chose à commender salutations a bientot
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A
Rating: 5 out of 5
good, quality products
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A
Rating: 5 out of 5
Just the postage costs need to be reviewed for an envelope ...
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A
Rating: 5 out of 5
I am very satisfied with the Tompress service and the fast delivery.
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A
Rating: 5 out of 5
Fast delivery with catalog added
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A
Rating: 2 out of 5
the delivery was made without making an appointment, so I was absent, the product was returned, I called the platform and was told to call back after the weekend. I made an appointment for a second delivery attempt, but the parcel arrived at a neighbor's the day before my appointment.
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Response from tompress.com
Hello, Thank you for the details of your delivery which we will pass on to our carrier to improve the organization of appointments. Best regards.