Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 1, 2 and 5 stars

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D
Dominique C.
Rating: 5 out of 5
following a purchase from 29/11/2025
Order in accordance with my request. Fast and properly packaged.
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Romain D.
Rating: 2 out of 5
following a purchase from 30/11/2025
Reber chopper arrived wobbly and with white stains inside and outside that won't come off
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Agnès C.
Rating: 5 out of 5
following a purchase from 01/12/2025
The book is super interesting, complete. The delivery was very fast. Thank you
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Olivier B.
Rating: 5 out of 5
following a purchase from 18/11/2025
excellent company attentive to the customer
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Laëtitia Q.
Rating: 5 out of 5
following a purchase from 29/11/2025
Received very quickly and well packaged. I recommend.
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Dominique D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Always perfect
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Jean Marc L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order received quickly, in good condition. Perfect for me.
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Nathalie P.
Rating: 1 out of 5
following a purchase from 01/12/2025
Received marble slab broken
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Valerie G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Perfect
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Bernard D.
Rating: 5 out of 5
following a purchase from 01/12/2025
BEFORE I MAKE A STATEMENT ON AN OPINION, I AM WAITING FOR THE CUSTOMER SERVICE RESPONSE ON THE QUALITY OF SPICES COUNTRY PASTE
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Armelle Z.
Rating: 5 out of 5
following a purchase from 13/11/2025
Top
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Joel S.
Rating: 5 out of 5
following a purchase from 29/11/2025
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Henry T.
Rating: 5 out of 5
following a purchase from 30/11/2025
Product conforms to the description. Fast delivery. Thank you.
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Samuel B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect product
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Gilles S.
Rating: 5 out of 5
following a purchase from 30/11/2025
delivered very quickly.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 29/11/2025
products conform to the photos and descriptions, fast delivery
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Sandrine B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Well received, we are waiting for the unwrapping of the Christmas gift
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Michel N.
Rating: 5 out of 5
following a purchase from 30/11/2025
Serious
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Sylvie B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 28/11/2025
This is the second vacuum machine I buy. The first lasted me over 15 years. Very good choice. I recommend
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Christian L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Great. Works very well
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Christian V.
Rating: 5 out of 5
following a purchase from 14/09/2025
The flours are excellent. But not the delivery times: order placed in mid-September, delivery at the beginning of December! How to explain these delays? Thank you in advance for your response. Best regards (still)!
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Patrick V.
Rating: 5 out of 5
following a purchase from 27/11/2025
very good support and good reception of products to recommend it is serious
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Rating: 5 out of 5
following a purchase from 02/09/2025
Always happy to work with Stéphane and Tom Press
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Myriam D.
Rating: 5 out of 5
following a purchase from 26/11/2025
The purchase went well. Regarding the delivery, the package was not delivered on the scheduled day. The next day I had to call the agency for information. The delivery person kindly left the package inside. However, he left very quickly. I did not see the instructions stuck under the box that was left, so I did not verify anything. Moreover, it is a gift for the 25th, so it's annoying to tear the packaging.
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Marie Christine L.
Rating: 5 out of 5
following a purchase from 25/11/2025
As usual, it's perfect
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Pierre M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect, packaging great and shipped very quickly.
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René P.
Rating: 5 out of 5
following a purchase from 27/11/2025
Satisfied
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Marina P.
Rating: 5 out of 5
following a purchase from 27/11/2025
Ras
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Jacques C.
Rating: 5 out of 5
following a purchase from 28/11/2025
received on time
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Jean Yves P.
Rating: 5 out of 5
following a purchase from 28/11/2025
nothing to complain about
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Jose C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast and quality Thank you
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Bernard K.
Rating: 5 out of 5
following a purchase from 25/11/2025
Article of very beautiful quality, it's Emile Henry.
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Jean Michel J.
Rating: 5 out of 5
following a purchase from 28/11/2025
Good material, super fast delivery
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Brigitte S.
Rating: 2 out of 5
following a purchase from 13/10/2025
a processing delay of + 45 days which required a reminder from me to know where my order was, then a payment issue because due to the delay, my initial credit card being renewed which necessitated reinitiating a payment
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Christiane M.
Rating: 2 out of 5
following a purchase from 23/10/2025
For the first time in over 20 years, I am not happy with tom press: I received this order and within 5 minutes of opening the package I called to inform that an item was missing... 8 days later I have not received any news. Are we being taken for liars? Very unpleasant when we know that in less than 2 years I have ordered for over 2000 €.. the missing item costs 49.95 €.... I let you draw the conclusion and deduction...
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Jean-Yves V.
Rating: 5 out of 5
following a purchase from 27/11/2025
Keep going like this, and it will be fine.
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Sébastien R.
Rating: 5 out of 5
following a purchase from 26/11/2025
Perfect
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Bernard G.
Rating: 5 out of 5
following a purchase from 27/11/2025
in accordance with my order
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Sebastien M.
Rating: 5 out of 5
following a purchase from 26/11/2025
fast delivery
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