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A
Rating: 5 out of 5
I am very satisfied
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
nothing to complain about, completely satisfied
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A
Rating: 5 out of 5
Exceptional store, staff and products. For all lovers of good things.
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A
Rating: 5 out of 5
always good value for money
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A
Rating: 2 out of 5
TOMPRESS disclaims all responsibility for damage in transit by sending a warning letter for reservations to be made on the delivery note, but the goods are not even put on pallets and are simply wrapped in plastic film which guarantees absolutely nothing. I'm very disappointed and don't plan to buy from them again.
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Response from tompress.com
Unfortunately, we cannot check the condition of the goods for you on arrival. In the event of damage, the insurance company will only accept written declarations upon receipt. Despite all the care we take in preparing our parcels, we cannot control all the hazards of transport (shocks, depaletization, jamming, etc.), and fortunately this happens very infrequently.
A
Rating: 1 out of 5
nuls I advise against this site an order of 80 euro the 06/08/16 and to date Wednesday, September 7 still not my article pars what a rat trap at 7 euro n'ais more in stock a customer service that assaults you errors of retranscription of the shipping address to the carrier all this having paid delivery 24 to 48 h mdr I have not yet received anything . and not the slightest excuse
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Response from tompress.com
We have offered to cancel the missing product on your order and ship it immediately...
A
Rating: 5 out of 5
Thank you for your very good quality materials, and thank you to your team for your professionalism and know-how.
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A
Rating: 5 out of 5
Product meets my expectations and description. I recommend it.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Perfect, just as I expected. Fast and careful delivery
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A
Rating: 5 out of 5
Thank you very much
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A
Rating: 5 out of 5
I found the site very easy to use, and the item descriptions are well done and complete, so I know exactly what I'm getting. Delivery is fast and the packaging is meticulous.
To conclude: it's tip-top!
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To conclude: it's tip-top!
C
Rating: 5 out of 5
I very much appreciated the fact that a few days after placing my order, they sent me an email notifying me that the product would be available the following week and therefore I was asked if I was willing to wait or would prefer to cancel. I decided to wait and was satisfied with my purchase
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V
Rating: 5 out of 5
Order was uncomplicated and to our complete satisfaction
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Response from tompress.com
Hello, thank you very much for your kind comment. We remain at your disposal for other orders ! MfG Corinne Muenier
C
Rating: 5 out of 5
Very nice product, perfectly packaged and arrived quickly
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A
Rating: 5 out of 5
very happy
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C
Rating: 5 out of 5
High-quality materials
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A
Rating: 5 out of 5
yes. Everything correct from A to Z; product conforms, packaging ok, delivery time ok ...super what
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Very satisfied with everything
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Hello just to say a very big thank you your service is very serious everything was impeccable. Kind regards
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A
Rating: 5 out of 5
Satisfied, but deplores the lack of explanation about the product: does it need to be impregnated with water before use?
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C
Rating: 5 out of 5
All ok, fast and goods matching the order
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C
Rating: 5 out of 5
I am satisfied although used very little,for the time being.
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V
Rating: 5 out of 5
Very fast delivery, super great contact ..... and the goods are very good quality. I am very satisfied and can only recommend it
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Response from tompress.com
Thank you very much for your kind comment. We always try to serve our customers best, both through our customer service and with the quality of our products. With kind regards. Corinne Muenier
V
Rating: 5 out of 5
Fast delivery, great service.
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Response from tompress.com
Thank you very much for your feedback. I will pass on your satisfaction to my colleagues! I hope you will discover other products on our website. MfG Corinne Muenier - Customer Service
V
Rating: 1 out of 5
The article does not correspond to my order
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Response from tompress.com
In this case you can cancel your order. You have a fourteen-day right of withdrawal.
C
Rating: 5 out of 5
Very sodisfied with the speed of delivery
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C
Rating: 5 out of 5
I ordered replacement parts and oil for 2 Reber squeezers. Perfect
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V
Rating: 2 out of 5
Ordered on 10.07. Money paid in on 11.07. Goods were delivered on 22.07. Appliance appears robust but this is deceptive. The outlet on the juice container leaks as it is miserably pressed into the container and the juice runs around on the base plate of the press. Since the juice container has no fixation such as a groove or similar, it sometimes slips to the side during pressing and the structure is distorted.
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Response from tompress.com
Hello, We received the transfer on 13.07., the goods went out immediately. Only the transportation took a long time. If you wish, you can send the device back to us. In this case, please contact us. MfG Corinne Muenier
V
Rating: 5 out of 5
Very friendly contact by phone. Goods arrived as promised. Gladly again.
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C
Rating: 5 out of 5
All ok thank you
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C
Rating: 5 out of 5
Very satisfied, great price, efficient service and delivery
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C
Rating: 5 out of 5
PERFECT ORDER
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C
Rating: 5 out of 5
Fast delivery serious company
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C
Rating: 5 out of 5
Delivery on time,excellent product.
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C
Rating: 5 out of 5
I am satisfied
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V
Rating: 5 out of 5
Nice contact with a motivated employee
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Response from tompress.com
Hello, thank you for your message. I remain at your disposal for any further news about our products. Yours sincerely, Corinne Customer Service
V
Rating: 5 out of 5
I have been a customer of Tompress (France) for 2 years and can only recommend this site and the products.
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Response from tompress.com
Hello, Thank you very much for your excellent comment you wrote on our website ! I remain at your disposal for any further news about our products. Yours sincerely, Corinne Customer Service