The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Defective order. Tompress did not take care of my purchase. Fortunately, I collected the product from the carrier and checked it on the spot. Waiting for their reply.
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Sebastien L.
Rating: 4 out of 5
following a purchase from 17/11/2024
I've been fooled, 30 liters...it's not 30 kilos!
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claire S.
Rating: 5 out of 5
following a purchase from 16/11/2024
Thank you, I will get back to you if I order again.
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dominique L.
Rating: 5 out of 5
following a purchase from 19/11/2024
Sensational product and shipping. I recommend this company.
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DUPOND L.
Rating: 5 out of 5
following a purchase from 17/11/2024
As always satisfied!
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Michele B.
Rating: 1 out of 5
following a purchase from 04/11/2024
I did receive my parcel, but it was missing a strap and a deformed strap on one of the jars, so I had to make a complaint and I haven't heard anything since.
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Response from tompress.com
Hello Mrs. Bindler,
We have proceeded with the refund of the damaged product.
Best regards.
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Evelyne K.
Rating: 5 out of 5
following a purchase from 09/11/2024
Fast, efficient service
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JOCELYNE P.
Rating: 1 out of 5
following a purchase from 15/11/2024
Casserole arrived slightly dented One of the handles is only half-fixed
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Response from tompress.com
Hello,
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
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Marie Thérèse C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Received promptly and well packaged
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Celine T.
Rating: 5 out of 5
following a purchase from 13/11/2024
Satisfied with my order except that I didn't manage to check my account and the out-of-stock spices prevented me from making my 8kg of meat, which was defrosted, so I lost everything.
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Florence F.
Rating: 5 out of 5
following a purchase from 10/11/2024
Happy with my purchase
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jean philippe L.
Rating: 5 out of 5
following a purchase from 09/11/2024
very well
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BRICOPRO S.
Rating: 5 out of 5
following a purchase from 31/10/2024
VERY FAST
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Anne P.
Rating: 1 out of 5
following a purchase from 17/11/2024
I bought an Emile Henry bread mould for 50 euros, which arrived broken and unprotected in its packaging. I immediately sent the photos to Tompress after-sales service and despite a reminder I've had no news from their customer service for 1 week.
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Response from tompress.com
Hello and thank you.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
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claude R.
Rating: 5 out of 5
following a purchase from 06/11/2024
super societe
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Stephane N.
Rating: 5 out of 5
following a purchase from 16/11/2024
Totally suitable
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MICHELE B.
Rating: 5 out of 5
following a purchase from 16/11/2024
I bought the pasta board. The size is perfect for spreading fresh pasta and ravioli for a large family. What's more, the wood is of good quality.
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/11/2024
Super good product
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Marie P.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very fast delivery and product conforms to the description and d3 good quality.
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Christine C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Satisfied with the product, delivery was very quick.
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Nicole C.
Rating: 5 out of 5
following a purchase from 15/11/2024
Serious company
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claude H.
Rating: 5 out of 5
following a purchase from 06/11/2024
quality products and top quality soap
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JEAN LUC M.
Rating: 4 out of 5
following a purchase from 16/11/2024
The product conforms to my order, but the packaging is very damaged, with a document from the post office proving it. Delivered after the Chronopost deadline, it's always a problem! there are more serious carriers.
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Annette G.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good,
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Laurent C.
Rating: 5 out of 5
following a purchase from 26/10/2024
Super as every year it is to you that I order my boxes. The boxes are really nice and the delivery is very careful.
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Mehmet D.
Rating: 5 out of 5
following a purchase from 14/11/2024
Super
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Alain C.
Rating: 5 out of 5
following a purchase from 04/11/2024
Delivery delayed, as the item ordered was being restocked. Otherwise RAS, on the conformity of the article.
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Nicole J.
Rating: 5 out of 5
following a purchase from 13/11/2024
Satisfied
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Claude D.
Rating: 5 out of 5
following a purchase from 17/11/2024
fast delivery and top product, serious company. Thank you
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Patrick J.
Rating: 3 out of 5
following a purchase from 17/11/2024
Order impossible to cancel the next day and reimbursement pending because package refused by me because the employee on the phone told me to refuse it. It's been over a week since I refused it and I'm still waiting for a refund.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 17/11/2024
Fast, responsive, quality products!
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Francoise L.
Rating: 5 out of 5
following a purchase from 17/11/2024
Efficient, fast delivery. I am very satisfied. Thank you
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Christian L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Impeccable
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Rene C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Quality product with no surprises Complete accessories
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Yvonne M.
Rating: 3 out of 5
following a purchase from 15/11/2024
On-time order and delivery. However, the removable electrical cord connecting the device (Sol Mio Ardes electric hot water bottle) to an electrical socket during the heating time is very difficult to "push" into the device and, similarly, very difficult to remove when the heating indicator lights up, indicating that the 3-minute heating time has elapsed. I haven't returned the appliance, hoping that with frequent use, it will become easier and easier to "push in" and remove the cord from the appliance.
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bruno C.
Rating: 5 out of 5
following a purchase from 13/11/2024
all went very well
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Response from tompress.com
Thank you very much for these compliments, they are very encouraging for us! We're delighted that your experience with tompress.com has been a positive one. Please do not hesitate to come back to us if you need our services again. Have a nice day!
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Dominique G.
Rating: 5 out of 5
following a purchase from 15/11/2024
Excellent service, very good quality. As usual.
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Response from tompress.com
Thank you very much for your positive feedback on our site, Dominique! We're delighted that you appreciate our service and quality. We will continue to do our best to satisfy you. Thank you for your confidence in us.
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Francoise D.
Rating: 5 out of 5
following a purchase from 08/11/2024
Not yet tried, but good quality, good times ahead. The book on charcuterie and cured meats promises good recipes.
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Response from tompress.com
Thank you for your positive review of our tompress.com website. We're delighted to know that our books promise you good times ahead, and hope you'll find some delicious recipes for your charcuterie and cured meats. Thank you again for your trust and support.
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ROLAND C.
Rating: 5 out of 5
following a purchase from 14/11/2024
as described, now it's my turn for the sausages
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Response from tompress.com
Hello ROLAND,
Thank you for your positive feedback on our tompress.com website. We are delighted that you are satisfied with your purchase and that the product meets your expectations. Please let us know if you have any further experiences with our products.
Best regards,
The tompress.com team
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Marie gabrielle P.
Rating: 5 out of 5
following a purchase from 15/11/2024
5 sur 5
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Response from tompress.com
Hello Marie Gabrielle, thank you for taking the time to leave a review of our tompress.com website. We are delighted to see that our site has lived up to your expectations and have taken note of your 5/5 rating. We hope to continue to satisfy you in your future purchases on our site. See you soon on tompress.com!
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